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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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I had a pleasant experience with this company. I would recommend them to a friend.
Very satisfied it was a smooth order and delivery transaction from start to finish.
You should really make it more known that your sizing is sooooo small! Shipping took forever, and returning it was next to a nightmare! So I'm stuck with leggings that might fit me if I lose 20 lbs!
Shipping was pretty quick and loved the pet hair resistant styles
Easy to navigate site and easy checkout process, so overall a smooth shopping experience
Everything was fine. Times arrived in a reasonable amount of time.
Ordering went smoothly and received as promised. A gift for my daughter.
It was a Great and easy online portal.
Would recommend more reviews on site.
Shipping was fast.
Love these pants! I'm around a variety of 60 dogs at work and these pants are truly hair resistant. Great customer service and we're delivered quickly!
It's always a hit or miss with these items. I never know if I'll get quality pieces or not.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Very good except they seem to make it difficult or should I say complicated to return things.
Super easy and so much great stuff! Will shops again.
Website was easy to use but I'm in Australia so the delivery took a while. However, I was expecting that anyway.
I had a issue with one of the items i purchased the company responded quickly with a resolution to the problem
Delivery could be faster. I was mislead about it coming from China.
I love Halara products. The shopping is easy, paying comes right out from paypal and shipping is decently fast.
Your sizing is a bit off. The us sizes are not accurate for bottoms.
Joggers are not meant for short people, like myself
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
My experience was good overall, order took awhile to come in but that's okay. The second pair of pants that i ordered are actually very small and there wasn't anything included on how i can return them or get a refund
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!