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Halara

2.6

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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34,519 reviews

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Wisconsin
1 review
0 helpful votes
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Normal shopping experience
April 2, 2022

Normal shopping experience. Lots of clicking buttons.

Date of experience: March 3, 2022
North Carolina
2 reviews
0 helpful votes
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Fine
March 3, 2022

Fine. Not stellar, but adequate. I got what I ordered

Date of experience: March 3, 2022
Iowa
1 review
0 helpful votes
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Order took longer than expected but good purchase.

Date of experience: March 3, 2022
Kentucky
1 review
0 helpful votes
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Easy experience
March 3, 2022

Easy experience. Quick shipping. Easy ordering. Confirmations on order and shipping were communicated well.

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
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Shipping took a long time but I guess it is coming from China so it would be expected. The product is pretty cute, not the best but pretty good for the price. They are definitely cute and comfy! Better for low-intensity workouts as they do show sweat.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

New York
2 reviews
0 helpful votes
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Ordering and delivery was as expected but the product was less than expected.

Date of experience: March 3, 2022
North Carolina
1 review
0 helpful votes
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Great!
March 3, 2022

Great! The clothes came in different bags and they fit great in size Medium. I am originally a Medium in all of my clothes

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Even though I didn't like my leggings, shopping was easy, and fast shipping

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Florida
1 review
0 helpful votes
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Clothes are great quality and the designs are absolutely stunning. Only downfall is the shipping does take a bit long.

Date of experience: March 3, 2022
Massachusetts
1 review
0 helpful votes
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Love my pants!
March 3, 2022

Love my pants! No dog hair! Quick shipping! Waiting for my second order now!

Date of experience: March 3, 2022
Maryland
1 review
0 helpful votes
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Great products and timely receipt of order. Thank you!

Date of experience: March 3, 2022
Hawaii
1 review
0 helpful votes
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Overall experience was great and I'm satisfied with everything I got.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Easy ordering process
March 3, 2022

Easy ordering process. Faster than expected delivery. Fabric slightly thinner than expected.

Date of experience: March 3, 2022
New Zealand
1 review
0 helpful votes
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Quite good
March 3, 2022

Quite good. I love that there are always new things added and ongoing sales.
Love the quality of clothing too.

Date of experience: March 3, 2022
Kentucky
1 review
0 helpful votes
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Ordering online was quick and easy. Shipping didn't take too long considering it's coming from China.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Easy to order, lots of options and most of all the inclusive sizes offered!

Date of experience: March 3, 2022
Montana
3 reviews
1 helpful vote
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Love them was easy to order and fast shipping! Thanks!

Date of experience: March 3, 2022
Hungary
1 review
0 helpful votes
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Nothing fit me but customer service was quick and painless, got my money back, all good

Date of experience: March 3, 2022
Washington
1 review
0 helpful votes
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A better return policy is needed
April 2, 2022

A better return policy is needed. The order I made was all too small but it cost to much to send back therefore I have an order that cannot be used.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Pennsylvania
1 review
0 helpful votes
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The clothes don't always match the photos or my expectations of the clothing but they're comfortable and not too expensive

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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