On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy process. Surprisingly quick delivery. I'm impressed with the quality of the items i ordered.
The leggings did take a little while to arrive, but the price is so worth it for the product you get.
Took really long
And when I tried ordering before I didn't get the right color but I ended up liking it anyways
It was fine, they seemed to be lovely tights and was really looking forward to having pet safe tights!
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I ordered a pair of leggings on 2/11/22 and it's now 3/3/22 and I still have not received my order. I received a few emails letting me know my package was delayed but that it was finally shipped out and would arrive in 3-5 business days. It has now been 2 weeks since I've received that email and I still have Not received my package.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Easy to shop online and product is in stock. Good quality for the price.
2 golf dresses. Like the colours and fit. Delivery was good and in a timely fashion
It was a great experience! I love my joggers! Love that they have pockets
Every time I shop the product comes smaller than expected
Very good customer experience and very easy to do returns
Great products, fast shipping and easy to order online.
True to size and did not take long to come. The material is thick and feels comfortable on my skin. I like the fact that that it has cups for the bra.
Great quality clothing and amazing customer service.
Great website, sizing for leggings was off. Wanted to exchange but not an option. Only to return.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!