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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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I ordered weeks ago now, got shipping confirmation but it's foreign so no updates. No package yet and I emailed them last week to let them know and they never responded! No happy at all!
Shopping was good… joggers not so much. Shipping was a little longer then expected
One of the tops is already falling apart. The seam is splitting along the back.
Hi Katie, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
I love the easy shopping the shipping was a quite awhile to be delivered
Items as described, easy shopping experience, arrived in a good time frame.
Faster shipping than expected to Canada and excellent comfortable joggers arrived. Exactly what we were hoping for.
I love how easy it was to find what I wanted! And I love how easy it was to order what I wanted.
Fast shipping and item delivered is exactly what I ordered and fits perfectly!
I liked 3/4 things I got but the green shorts ok very dissatisfied with
Hi Mlev, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Good experience, fast shipping, customer service seems to be on top of things. They even had me verify that i got my order on time!
Better tracking communication would be nice to have.
Hi Erin, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
I like it but the sizing was a little off. I loved the styles tho.
Hi Kat, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Great service and good product, nothing bad to say!
Super easy shopping experience and really pleased with my purchase! Will recommend
Overall experience was very easy to order but I think products run little big I usually wear medium in Nike yoga or pink/Victoria's secret medium /8 and got medium high waisted crossover and well wearing them the waist slides to my hips but pet hair free 100%
Good quality product but the shipping took like a month
Hi Emma. Sorry to hear about your negative experience regarding shipping time. We've connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Overall its been a good experience, arrived on time, everything was as expected
Return was harder than most but worked out and I love all the other stuff
Delivery came fast but was very disappointed with how the bra fits and lack of support. Only 1 out of the 4 can be worn. I only ordered as I was satisfied with the leggings in the past
Hi Anh, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Melissa, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!