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Halara

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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34,519 reviews

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Missouri
1 review
0 helpful votes
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Straightforward
March 15, 2022

Straightforward. Easy to navigate. Even easier to check out

Date of experience: March 15, 2022
Nebraska
1 review
0 helpful votes
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My experience was okay
March 15, 2022

My experience was okay. I'd order again in the future tho.

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Annoying the fact that I have to write a long review to let me move on to the next page. Experience was alright, leggings were too small.

Date of experience: March 15, 2022
Customer S. — Halara Rep
over a year old

Hi Laura, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

California
1 review
0 helpful votes
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Say to chose what style and live the plus size options

Date of experience: March 14, 2022
Oklahoma
1 review
0 helpful votes
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Great!
March 15, 2022

Great! Little slower than before but nonetheless products came in great shape.

Date of experience: March 14, 2022
Florida
1 review
0 helpful votes
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It was shipped fast and I'm in love with the items!

Date of experience: March 14, 2022
Utah
1 review
0 helpful votes
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Shipped reasonably fast, items were as described and very cute.

Date of experience: March 14, 2022
Canada
1 review
0 helpful votes
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Some items were not the exact colour that was shown to n the pictures. Overall good site.

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2022
Customer S. — Halara Rep
over a year old

Hi Georgia, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Australia
1 review
0 helpful votes
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Good service fast delivery and quality products, very happy with the service offered by Halara.

Date of experience: March 14, 2022
Michigan
1 review
0 helpful votes
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The item came late and the top rolls down. I don't know if the size is too big or too small but I wish the top was more snug

Date of experience: March 14, 2022
Customer S. — Halara Rep
over a year old

Hi Kristen, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Colorado
1 review
0 helpful votes
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I loved everything
March 14, 2022

I loved everything. It did take a little long for me to receive everything but it was worth the wait

Date of experience: March 14, 2022
Washington
1 review
0 helpful votes
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My shopping experience was great
March 14, 2022

My shopping experience was great. Very fast service.

Date of experience: March 14, 2022
Texas
1 review
0 helpful votes
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One of my pairs of leggings came smelling funny but that's abt it

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Singapore
1 review
0 helpful votes
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Interesting concept and quality is matched the price. Lots of promo

Date of experience: March 14, 2022
California
1 review
0 helpful votes
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Everything came very quickly
March 14, 2022

Everything came very quickly. I was impressed in the overall experience.

Date of experience: March 14, 2022
Illinois
1 review
0 helpful votes
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Tennis dresses are cute, well-made, and flattering.

Date of experience: March 14, 2022
Canada
1 review
0 helpful votes
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Fast shipping, overall happy with my purchase and will probably order in the future.

Date of experience: March 14, 2022
Canada
1 review
0 helpful votes
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Did not trust initially, but transaction went through with a problem L em

Date of experience: March 14, 2022
West Virginia
1 review
0 helpful votes
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I love the idea of these dresses but even after measuring myself to make sure it fit, it still came in the mail too small.

Date of experience: March 14, 2022
Ohio
1 review
0 helpful votes
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It was good, came at a good speed and quality is nice

Date of experience: March 14, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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