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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Hello this is my second attempt to answer this message my order is wrong. I did receive the gray short and skirt combination but the pocket is sewn wrong! It is closed at the top it is open at the bottom so anything I put in the pocket will fall out. I will contact the company but I would like a refund since there is no way I can return this item to China please help
Product looks good. Seems like a good quality, but Sizes don't match up. I wear size 4-6 and size small was really really small on me. So if u order, order 1 size up.
Also the delivery took awhile.
Hi Gohar, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
The shipping carrier in canada made it an awful experience, but it's not on you. So it's all good.
Hi Vickie, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Excited to see if the size fits me! It does I'm glad I changed my size to bigger otherwise the XL wouldn't of fit!
I need to return these dresses, unfortunately, they are too small
Hi Cindy, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Good but the review page is annoying too many words expected here
I think the top of the dress is not as good quality bra as I was expecting. The rest of the dress is fine. The shipping took way longer than I was expecting also.
Hi Alyssa, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Easy to shop and excellent service there was no problem at all.
I really like the product and I also like that the tops come padded. Thanks guys :)
My ordering experience was fast and easy.The dress I ordered is amazing. It fits me unbwlievably well and makes me feel amazing!
Order came quick which was a nice surprise. I would recommend sizing up.
Great customer service. Handled the returns seamlessly and timely
Purchasing process was smooth, shipping took a little longer, but that's to be expected these days.
Easy ordering nice communication and good delivery
It was good, good quality of clothes and fast shipping.
Not happy with the experience. I would like a return
Very easy and it's quite affordable more than lululemon were
I really like these leggings. Very comfortable and stretchy
Shopping experience was good but now I feel as though it was unclear because I may have ordered the wrong dress, or the wrong dress was sent to me. So I'm a bit unsure
Hi MariaCristina, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi patricia, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!