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ProProfs Knowledge Base Reviews Summary
ProProfs Knowledge Base has a rating of 5 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases. ProProfs Knowledge Base ranks 25th among Customer Service sites.
I am very impressed with the analytics and reports feature of ProProfs Knowledge Base. The tool's reporting system has helped me monitor metrics such as customer comments, article views, likes, broken links, etc., and use this data to improve the overall performance of the knowledge base.
ProProfs Knowledge Base has enabled smooth employee onboarding and training for our employees. We now have a dedicated employee handbook that acts as a single source of truth for new employees and guides them at every step of the way. The onboarding experience has significantly elevated, with employees getting up to speed faster now.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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