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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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I read carefully through the reviews since I'm plus size and chose accordingly. The dress I bought still fits a bit tight for my taste aesthetically, but it is comfy. It'd be too big a hassle to try and exchange it at this point. I'm ok with that. I recommend you definitely size up.
It took forever to get my order. Then the dresses made me feel like I was wearing a sausage casing of a swimsuit. It was the right size but cut so unflattering I literally got upset. Not plus sized friendly at all.
It took a really really long time for me to receive my order but overall I'm very happy with all of the items are really good quality and true to size
Items are great, fit perfectly, so comfortable. Would definitely buy again.
All of the items fit perfectly and are really flattering! I especially like the black pet-hair-resistant leggings with the crisscross waist.
The products I ordered are even better than I was expecting. Very soft and comfortable. Will definitely be purchasing form Halara again.
Great fit love the product nice colors and item on site
Halara has become my go-to for gym and leisure items and / or outfits! The quality of the products is great, the service is exceptional and fast, and the price is just right!
They are pretty expensive. The price for my dress because of the quality is fair, but the tank top was eh.
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The items were great! Wish shipping was a little faster but to be expected when coming from another country! Great customer service!
It took a little extra time for it to arrive but it was worth it. It's perfect very comfortable I'm a 38G and this fit perfectly.
I tried to review some of my items, which was a bit difficult to figure out (wasn't very clear from the website). But when I contacted customer service they were quite quick to reply, very nice and professional, and they gave me a full refund. So in the end pretty happy with the service.
Site is easy to use and the things I bought fit great! Leggings were a little big but overall, good
My daughter bought a dress for me from this company. It doesn't come close to fitting me. I dislike the material as well. I tried to return it and of course, no return label. So the process is that you have to email the company ( no other contact information). After both my daughter and I attempted to get a response, we finally heard from the company. The consumer has to pay to have the item returned! NO return label. If you want to keep the item they will give you a gift card ( no thank you), If you choose to return it,, it will take 30 days for them to return your money and you will have to pay to ship it back.
DO NOT BUY FROM THIS COMPANY!
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Overall everything was great and fast. I had no problems.
No complaints. It did take about 2-3 weeks but that's cool. They all were great
Was perfect from start to finish. Arrived on time and fits well.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!