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Halara

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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Instant Feedback

34,519 reviews

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Alabama
1 review
0 helpful votes
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Amazing, planning to order again!
July 22, 2021

Amazing, planning to order again! I received 2 dresses and love the material and fit!

Date of experience: July 21, 2021
Pennsylvania
1 review
0 helpful votes
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Took a bit longer to get here then excepted but I enjoy all the items I got. The only change is making the straps on the dresses adjustable

Date of experience: July 21, 2021
Canada
1 review
2 helpful votes
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I bought two everyday dresses
July 21, 2021

I bought two everyday dresses. I would normally wear a size small, but as I am 23 weeks pregnant, I sized up to medium and it fits perfect. Great for chasing our 16-month old toddler on a playground. Dont have to worry, about any "flashing" accidents" :)) Amazing quality, the material is quite thick, so it holds everything in place. Its not a maternity dress, but definitely can be worn as one.

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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Wish site was more user friendly but love the dresses overall!

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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Excellent
July 21, 2021

Excellent. Fast delivery. Would size up. Ordered small. I'm 5'5" 137llbs. Medium better fit for me (athletic build). Love the styles, fit and fabrics. Use them for golf

Date of experience: July 21, 2021
Colorado
1 review
0 helpful votes
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It was fine, the prices were only good because of significant coupons. The material quality is that of walmart or worse

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Johnny L. — Halara Rep
over a year old

Hi Maelyn, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

Texas
1 review
0 helpful votes
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Love these dresses!
July 21, 2021

Love these dresses! They fit soo well and look great too!

Date of experience: July 21, 2021
Canada
2 reviews
0 helpful votes
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Excellent quality, and oh so comfortable! Love it!

Date of experience: July 21, 2021
Idaho
1 review
0 helpful votes
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The dress shipped super fast and was exactly as described! The material used is very sturdy without being too stiff and has the perfect amount of stretch but still tucks everything in! I love this dress and literally wear it at least twice a week!

Date of experience: July 21, 2021
Michigan
1 review
0 helpful votes
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The package arrived a little later than expected and I wished that they would let me know

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Johnny L. — Halara Rep
over a year old

Hi Christine, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Texas
1 review
0 helpful votes
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Great dress
July 21, 2021

Great dress. Very happy with my purchase. Thank you!

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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The dress is wonderful, however it doesn't fit me. I even used my measurements as listed on the site, so a little disappointed unfortunately. :( But the item was good quality.

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Johnny L. — Halara Rep
over a year old

Hi Leighsal, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

North Carolina
1 review
0 helpful votes
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I enjoyed the ease of experience
July 21, 2021

I enjoyed the ease of experience. Long delivery time but cute well made clothes. I'd recco a size up. I am bigger chested so it was tight but fit nice everywhere else.

Date of experience: July 21, 2021
Washington
1 review
0 helpful votes
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A little small, I do like the dress and the compression wish I was a little bit more compression in the midsection.

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Johnny L. — Halara Rep
over a year old

Hi Amy, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

Canada
1 review
0 helpful votes
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The clothing I got (biker shorts and workout dresses) were so soft and comfortable, the material is great and durable. Would definitely buy from Halara again

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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It took a while to arrive, but I was satisfied with the garments.

Date of experience: July 21, 2021
New York
1 review
0 helpful votes
Follow Kelly S.
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The dress is too big, I need a large please. Please send me a return label and order the large

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Johnny L. — Halara Rep
over a year old

Hi Kelly, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

Georgia
1 review
0 helpful votes
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OBSESSED with the skirts!
July 21, 2021

OBSESSED with the skirts! Will definitely be ordering more. The sports bra was kind of a joke, I ordered a 3x and couldn't even get one boob in. Lol

Date of experience: July 21, 2021
New York
1 review
0 helpful votes
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I really love it!
July 21, 2021

I really love it! It was very comfortable and I love the pockets.

Date of experience: July 21, 2021
Indiana
1 review
0 helpful votes
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The dress fit perfectly, and was super comfy and soft. Also arrived relatively quickly.

Date of experience: July 21, 2021

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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