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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Smaller than I thought even after measuring. Also don't like that you have to take the whole thing off just to use the bathroom
Good customer service! They helped me in a timely manner and resolved my issues.
I bought two dresses for my daughter. Excellent quality and quick delivery.
So good everything was delivered in a fair amount of time and looked like the picture
It was great! Super amazing clothing and for a great price. I feel really pretty and good in my clothes and Halara shipped my stuff to me as soon as possible.
Site was easy to shop from! I was happy that tracking was also provided! I am in so in love with these dresses, material is comfortable and soft! I will be buying more soon!
N/a it was really good! The site was easy to navigate and product was as depicted
Una disculpa, había escrito que no había recibido mu pedido, y estaba confundida, si lo recibí y estoy muy contenta con mis prendas. Excelente calidad, me gustaron mucho,! Gracias!
Easy sight to navigate, very clear and understanding
Apparently no returns and the sizing was way too small.
Hi Katalina, sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Great customer service, very detail of size choose.
Product sizing is off/incorrect. Prices not as advertised. Products took forever to arrive.
Hi Heather, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
It took entirely too long to get my order and I was not completely satisfied with the fit and quality of my dresses. They are alright but I will probably not order from halara again. Not worth the price for delivery or quality of items.
Hi So, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Good experience with Halara! Very beautiful and confortable clothes. I like the colors and the clothing fabric too. Perfect for sport.
Good service and the leggings are exactly like the picture, only thing is that the material is different from your normal leggings. But still good
Great, clear and very fast! Customer service is great.
The dresses really were as advertised and exceeded my expectations.
The fabric is not as stretchy as i expected and the sizes run very small. However, the products are high quality
Hi Jasmin, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shelly, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.