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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Shipping was longer than expected once the item was marked shipped.
The shopping was fine but I do find sizing to be a bit off. Some of the shorts fit nicely while others are a bit snugger. I was hoping for a looser fit.
Fast delivery, every item is a great fit and is so comfortable.
Very quick and easy processing, and shipping time.
Great service, affordable prices and products have good quality.
It was a great experience. My swimsuits were perfect. Thank you!
Good experience. Fast delivery and perfect fit. Comfortable dress.
Fit is perfect and so comfortable! I love them all!
The products arrived in a timely manner and were exactly what I ordered
Arrived in a decent time frame and the quality of the fabric is better than expected. Happy with my purchase. Might buy something else in the future.
I liked the dresses I purchased, but they didn't completely work for my body type. I gave them to my sister.
Hi CC, sorry to hear about your negative experience regarding shipping time. We just reached out via private message too! Hope you’ll give us a chance to make things right.
My daughter loves her In my feels dress. Shipping was a little slow, but as expected. Would by again from this company for sure.
The site is easy to navigate, choosing styles is simple, good layout. I like that I was able to shop in Canadian currency. Delivery was in the estimated time and costumer service was very helpful.
It was great, except it taking a while to receive. I love the dress I got and the skirt
I was disappointed that it t took weeks and weeks for the delivery to come. Rather than 7-10 days.
Hi Gail, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
The dresses I ordered are great. I like the halter neck style best. I wish they were a little longer
Hi Fiona, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Nice clothes! I really liked the material as it was very comfy. I got a size small in one of the dresses. I'm about 5 feet tall weighing in at 110 lbs. So the small fit perfectly and I love how the breast paddings do not move. I ordered a leggings in a small as well as it said size 4 in bottoms would fit but I felt that it runs smaller than that. I'm a size 4 but this time I ordered a medium so I'll see how that fits.
Took a long time to arrive but I understand shipping isn't always something you guys can control! The clothing is 5 star LOVE IT all
Hi Reece, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.