Gumtree UK

I was punished by Gumtree, EBay and Paypal for telling Gumtree via Facebook 3 of their sellers were not ltd companies (limited companies no longer active but obviously still trading)! So I do question their honesty.
I have tried and tried again to underline the problems to them, but they told me to send them an email and I did, nothing absolutely nothing; those people still trading.
Shame on you Gumtree, time for a better person/group to purchase Gumtree, preferably not via ebay!

My fiancé rented a room at 43 Amis Avenue for 3 and a half weeks and it was the houseshare from hell! The landlords were rude and spiteful and gossiped about my fiancé behind her back to their family. They had their television booming till the early hours of the morning, they refused to pay all the deposit back and made my fiancé very ill with their behaviour. Thy forced my fiancé to move out and when we gave them notice they turned very nasty. If they are advertising a room do not accept it as the landlords are liars. They will be nice in the interview, but will treat you like rubbish when you move in.

I had to change my email address due to emails received everyday. If you try to look to buying a car you'll find tons of private sellers with 50 60 cars for sales, all pictured in different backgrounds images,? I have called a few as the prices was well under the market and yeah as i said scammers, scammers, scammers. "leave a deposit and we can meet to do the transaction, as i have already peoples interested in this particular car "
I have just found 1stbuy.co.uk which seems to be a really good selling and buying website, looks amazing, good customer support, very few boring google ads, Good site worth a try.

On looking to purchase a car thought I would try Gumtree only to find that every car I made contact with where side street car traders giving all the time wasting chat but in fact just more scammers buying and selling cars but not paying TAX.
Its about time gumtree took action on this practice a private ad should be just that not a car trader with loads of different accounts, Should you be looking at cars on the site take the phone number & place it in google search all ads will pop up containing the number.

What a horrible experience!
I have used Gumtree years ago and was very happy from the service!
My mother posted a free ad yesterday and a day after her account was blocked and the add removed. When she contacted Gumtree she was informed that their decision was final! There were no reasons of why the add was removed nor why the account has been blocked.
The live chat advisor was not helpful at all. She advised that the account has been blocked but said that she does not have information of the reasons behind this decision.
We will never use this website again. This business should not operate within the United Kingdom!

I feel like i have to share with everyone my experience with this scam website.
I paid for an advert that was showing 6.99 and they charge me from my paypal account 12 £. Once i finish payment and i try to check my advert, was automatic removed.
I contact them through their email address and they respond to me when i mentioned that i opened a dispute through paypal, saying to me that i have broke the rules.
How come i broke the rules since my advert goes automatic in removed section?
I must say to you people, keep your money away from this scammers. Is the worst website i have ever use.

I just got the same scam as some off you its now a woman looking to by my thing from gumtree with her passport

Hello,
Thanks for mailing back, am ok with the price and the condition, i work
With New Zealand Oil and Gas (NZOG) and we are presently offshore in
New Zealand Taranaki Basin on kupe project.We do not have access to
Phone at the moment 15days off and 15days on and that's why I
Contacted you with internet messaging facility. Regarding the payment, i
Will be paying you through PayPal, please get back to me with your
Paypal details so i can process the payment, you can alternatively send
Your bank account number if you have no PayPal acct. I have also
Contacted my courier who will come for pick up and deliver it to my
Place in Darwin after the whole fund has been cleared into your acct
And attached is a copy of my passport for any confirmation you might
Need about me.

Await your reply
Ernela

I wanted to use gumtree to sell my scooter. When I didn't receive any reply to my ad for a few days, I went back on the website and discovered that my ad had been removed without any explanation - they say in their terms that they would send you an email if its removed, but they didn't. It was completely unclear where I was in breach with the posting rules so I send an email to their customer service, kindly asking why my ad had been removed and what I could do to avoid breaching the rules. The automated (yet still rude) reply said that "continuous breach of rules is evident in this case", which frankly is ridiculous because I had never even used the site before and my ad was removed straight away. They wrote that it was possible to appeal against that decision. So I replied asking for an explanation why my ad had been removed and that I wanted to appeal. Within minutes I got another automated email saying that my case had been reviewed and the decision was final, and that emails would not be answered any more. How idiotic is that! I never got an explanation, and the fact that my ad was removed straight away leads me to think that they have some overactive spam filters, although I tried posting my ad even without any text, to no avail. Their customer service is pathetic (this is a euphemism). I wouldn't actually call it "service". It doesn't end here though. I posted on their facebook website, expressing my anger, and although someone got back to me, asking about my ad number, I didn't hear from them again. What is wrong with this company? I used other websites now and have sold my scooter without any hassle. Gumtree is a shadow of its former self and I'll go out of my way to discourage everyone I know from using this scam page that is obviously run by some very incompetent people.

Are Gumtree using restrictive software against users?

Users who are 'flagged up' in some way?

Gumtree advisors admitted I had been flagged up,
And that this changes the service Gumtree gives.

I notice that my stats,
For an advert in what SHOULD one of the busiest sections of Gumtree Brighton,
In a city with 300,000 people,
Shows a mere 101 people on LISTING VIEW in 8 days.

12 people a day, for
Miscellaneous Goods/Hobbies, Interests, & Collectibles.

If this Listing View statistic is true,
Gumtree is in serious trouble,
Because it is £20 worth of effort in,
For £1 worth of result ( if one is lucky).

If not even FREE adverts are worth the effort,
The Gumtree game is not worth the candle.

The suspicion is,
That Gumtree are restricting access by Users to my adverts,
And internally manipulating their process,
Because I find it hard to believe
That a mere 12 people a day visit that listing.

If Gumtree do not want me as a User,
Then I would appreciate the honesty of simply saying so.

Because if internal software is intended to grind me down,
To the point where I abandon Gumtree,
That's evil.

And the advert input page is a clunky nightmare,
Badly positioned,
And with silly time-wasting.

Why is the cursor not already positioned in the Post Code Box?

Why is ENTER not available, meaning one must move to the mouse?

Why is my Post Code not stored, saving typing it at all?

If 1 million people unnecessarily lose 2 seconds of time,
That is a waste of 555 hours.

Zen Brighton

I placed an ad to sell a bundle of PS2 games, for some reason it was removed. They say they send you an automatic email explaining why, it never arrived. I emailed enquiring as to why still no reply. So I reposted the ad being careful of keywords on some titles that perhaps their filters picked up on, it remained processing for 12 days. Given their notices say 4 at the most, it just doesn't make sense. I emailed them a 3rd time asking for a response and still nothing. I have removed the ad closed the account and will never consider using such a laxadasical site ever again. What's the cost of a reply to an email - nothing!
Shocking and horrendous customer service and a most frustrating experience.
I shall stick to good old fashioned newspaper classified in future!

Like all classified ad sites, and especially the free ones, Gumtree does indeed suffer from scam ads. That said, they seem pretty good at taking down scam ads when reported and there are active forum moderators who aid in that cause.

The site itself carries a growing selection of ads and it's free. I think the site is a good choice for items that you can buy locally and transact face to face (which was, I beleive, the original concept behind the site). But don't use it to buy things remotely from people you haven't met.