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Sorry but you're getting too much
Sorry but is not right your strictness with Agent & Agencies you're getting too much...
I am an agent who joined recently the industry and due to COVID19 broke indeed, keen to build a transparent business but apparently a tiny hard to understand 4 you... Millionaire company...
You have all the rights and I am with you on protecting your customers as everyone should do, but you can't kill new agents or people who's willing to build something... Obviously, all need time and money hence may not everyone has handy money as you do...
This is completely unfair...
On top of it they block the account but keep filling my email with their marketing & I can't stop it cause I can't access it... Seems a prank...
You might be great with a part of your customers but remember that us agent are one of your the CORE of your business... not only Tenants are your customers...
Without us posting you would have none seeking... remember that...
Not that big without us... better safer than sorry
Honestly, I have come back and forth trough the years, giving this cesspit the benefit of the doubt. Every time it is the same, an exercise in futility. NO SALES even for 1/4 of original prices for the items. Lots of TIME wasters who send you myriads of messages and vanish once time for collection and payment has been agreed, no follow up. INSANE buyers who are self centered enough to DEMAND you deliver something for free in 100+ mile radius from your location. Spammed by unsolicited ''courier'' offers who just want to pocket payment for delivery and the item you deliver, wonderful how Gumtree allows this to continue. Never had a single sale over the years, only aggravation. Now they expect people to pay excessive promoted ad rates - pay to play just like eBay, so why would I choose this POS site if rules are the same? This is the last time I will ever be using Gumtree for selling. No profit, wasted time, pointless. DON'T BOTHER. Give your stuff away to a charity or flog in a car boot, you will be better off.
Gumtree seem to wait until your ad is almost finished then send you an email expressing interest, therefore encouraging you to re-post whatever you're selling from made up respondents.
No reply when you get back to the interested party is my experience. This has happened 3 times now, hence the suspicion.
In other words,. Generating a few more pounds of themselves
Complete waste of time. Had endless time wasters followed by someone who decided its a great place to talk about his boring life. I wouldn't waste your time on the complete junk site go anywhere else. AVOID!
God help you if you need to contact customer services, even worse if you are communicating with Charlotte.
Placed a advert to sell a property, paid £55 to have it on a prime slot for 7 days plus paid for web site link, link just did not work, by the time customer services reply advert is finished they have your money and couldn't give a hoot.
Then we have Charlotte on customer services, spins a load of bull as to why link does not work and when challenged says another thing, said she would refund cost of link and posting fee, this did not happen as yes you've guessed, was told advert was still working and would now only return URL link fee,
Total waste of money, disgraceful service, would have been as well burning the money in the garden
£102 to advertise for a job, they sell you all the upgrades to get more applications. Three weeks later and not one applicant, they don't care that you have very few views (31 after three weeks) and no applicants what so ever. "Its not there problem was their reply!"
Indeed was a free advert for the same period and it got 240 views and 30 applicants...
I paid £99 for a premium advert for 14 days... £99! Bad enough you would think. Well they had anyvan sponsored adverts on my paid for premium advert. Come on Gumtree explain... I bet you do not! AVOID THIS RIP OFF
Lots of 1 and 2 Bedroom apartments for rent in Knightsbridge and Oxford Street for £700pcm including bills. You report the adverts and gumtree does nothing about it. Come on its common sense if prices are priced ridiculously low. The advertiser then sends you dodgy links which enables them to scam you in return. Gumtree does not care for the safety nor your money. STAY AWAY FROM GUMTREE. We were scammed £500. Stay away from gumtree listers
Gumtree are a rubbish site with an infuriating rubbish login.
You have to go through 6 screens of a Captcha device before it will let you login.
Disgusting, infuriating, an insult to my intelligence.
Latest is Gumtree belongs to Ebay - another scam ripoff site and / or is run from Nigeria - says it all doesn't it.
Gumtree go forth and multiply
I paid over £100 to advertise. It was deleted after 2 days with no explanation. Have sent numerous emails, each more annoyed, and each time get a 'case number', but nobody ever actually comes back on the issue. In addition, the site is badly set up, not user friendly if trying to contact applicants, but above all there seems no effective means of redress if you don't get what you paid for. Is Gumtree itself a sort of scam?
Business students the world over: if you want to look at something with great potential and see how to $#*! it up, squeezing as much money out of it as possible before people get fed up, Gumtree is the perfect example.
It used to be good. It even used to feel like it was worthwhile using, like you were buying into something decent.
No longer. It's just a shadow of its former self, rather like a nice corner shop with friendly staff and quality produce being turned into an industrial scale mega-mart.
They couldn't give a $#*! what buyers and sellers experience, as long as their profits are ramped up to the max.
The jokers who bought this site should have pikes shoved up their asses and then thrown into a pit of vermin, where they belong.
I couldn't be more unhappy with GumTree after they removed the Job Wanted section that had worked for me as a sole trader available part time. My adverts gained loads of views and I found clients.
But after they removed the Job Wanted section to startup a dedicated Job Section, I saw how they had given all the power to employers but took away the power for job or work seekers advertising their services.
They have a services section but the views was 80% less than the Job Wanted section. They upped the price of advertising from £7.99 to £10.99 to add insult to injury when I discovered that it was a complete waste of money.
Why change something for the worse? Who had come up with the decision? GumTree is nothing to me now. I cringe when I think about it.
Suffice to say, I won't be sinking another DIME into that useless website.
Arranged for individual to collect a 3 seater settee. Gave full details, phone, address and arranged time. Settee was humped through house and taken outside so it was ready for individual and they didn't have to move it themselves. ( I have a defibrilator and wife has arthritis) Person never turned up would not reply to emails.
When I left a review to say didn't turn up they reponded with a review to say we were unhelpful. The only way we could have been more helpful was by taking it to their house and sitting on it for them.
Customer service in Gumtree is useless, toothless and unprofessional. They said they don't get involved with comments and anyone can put anything so what meaning does their review system have. It's meaningless. At least eBay follow up.
They want to compete with eBay but are unwilling to do anything for it.
Sell it in a newsagent with a postcard - it's more professional.
I was selling camping equipment via gumtree. When I received a text asking if it was still for sale?
The scam - the customer lived in Nigeria and wanted me to transfer £250 to before they would pay for goods. They also infected pc with malware virus, trying to get card/bank details. Im not stupid.
Honestly really bad! Customer service is useless! They have mad changes and it has got even worse. I used to use Gumtree to advertise jobs for my business, but that will all stop as things have got worse.
I bought a van listed on Gumtree from female seller at a residential address with a 12 day old mot described as nice clean van. This is the list of jobs i have had to had done new break pipes front to rear(unsecured and corroded) new fan belt and tensioner, antiroll bar link and D bushes, secure air box, replace windscreen, rear light, reversing lens, faulty headlight, no spare wheel, inoperable cd player, broken window winder, missing lower wing mirror, catalytic converter welded together. All this on a 12 day old MOT with NO ADVISORIES. I contacted her after taking it to 2 garages and told her their concerns over the validity of the MOT and the list of jobs needed doing and she showed no interest whatsoever. She list under a 3 letter or sometimes 7 letter name beginning with M. Be VERY diligent if you wish to deal with this seller.
Absolutely rubbish! First of all this site is dodgy as hell and customer service are even worst! They sound like draconian and dictorial! Just blocked my account without any reason! When asked why basically just saying we did because we can! They promote scammers and ban ligit people! Unprofessional and rude management, no place in a civilised world!
Similar to many others:
I tried to sell an item on Gumtree as a new user.
Ad immediately removed and after an e-mail, requesting support, went unanswered, I used the "live chat" feature.
Liam told me that my account had been blocked and that he wasn't sure why but any further correspondence from me would be unanswered. I immediately asked what I had done to warrant this and the window was closed.
I received an e-mail from them telling me, in a rather blunt manner, that their decision is final and that it is best I don't use their site anymore.
And people use Gumtree? How on Earth has it become a popular medium with customer service like this? I'm stunned.
Needless to say, I'll not be touching it again and will aim to deter as many people as I can from using it.
Companies like this exist BECAUSE OF their users and this kind of treatment of innocent users should justify the dismantling of the site.
There are many other options out there for selling personal items.
Gumtree the company is a scam. They market the Gumtree site as free to post adverts, but if you do not pay to bump your advert, they block you as a user. There is no customer support to discuss being blocked. They should be investigated.
I have have been using Gumtree for years. Now, every time I try to post an ad it says, "Your ad has been removed from the site because it breaks posting rules. We've emailed you to explain why." I do not receive an email from them to explain why. The items I sell are not restricted and I have used the site for similar items in the past (e.g., child stroller). Also, for some reason, all of my previous posts (i. E., successful sales) on Gumtree have also been listed as "removed" under Manage my ads.
In the past I've placed adverts for web design glasgow even though I am not based in Glasgow (just outside) and they appeared no problem because I registered the advert on the www.gumtree.com/glasgow page. Well over the past week I placed my advert first of all, it came up in my local small town of Greenock which is no use. I've since been mailing gumtree "support" back and forth on twitter where they specifically said if I place an advert in drafts they would post it free for website design in Glasgow seemed reasonable enough (although I wasn't that happy they couldn't amend their own product.) Anyway after alot of wasted time given I have a business to run the new advert then simply appeared again as a duplicate in my home town of Greenock. I am not happy at all I was genuinely considering a bigger package from gumtree or at least placing one of these adverts each month I am now put off as their customer service is awful. After I raised my last complaint that I simply had a duplicate advert in the same location they just ignored me and left me no choice other than to leave this review. I honestly would still like it resolved and understand that things happen however if it doesn't get corrected that won't be happening. I also recommend gumtree to certain businesses I provide SEO and lead generation for so the balls in your court gumtree...
