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GS-JJ

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GS-JJ Reviews Summary

GS-JJ has a rating of 4.4 stars from 295 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GS-JJ most frequently mention customer service, great quality and final product. GS-JJ ranks 8th among Personalized Gifts sites.

service
80
value
79
shipping
76
returns
26
quality
77

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Maryland
1 review
0 helpful votes
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Judy is a super star!
April 18, 2023

My experience was fantastic and it was all because of Judy! I requested a super rush and she did the best she could, even sending me a picture of the final product before shipping. The quality was excellent and presentation looked so good! I will definitely recommend again. The only caveat was I thought these were manufactured in the United States, that is why I chose them.

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
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Pin Order
April 17, 2023

From the time I ordered to the time I received the pins the experience was great. Fanny helped ensure my design was perfect and the actual product is exceptional.

Date of experience: April 17, 2023
Kansas
1 review
0 helpful votes
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Challenge coins
April 17, 2023

My experience was seamless, easy, and affordable. We love these challenge coins and so do our grads!

Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
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Amazing
April 17, 2023

Very impressed by the customer service and the quality!

Date of experience: April 17, 2023
Ohio
1 review
0 helpful votes
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10/10
April 17, 2023

The medallions were not only beautiful, but the company was easy to contact, accommodating, and understanding!

Date of experience: April 17, 2023
New York
1 review
0 helpful votes
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Great experience
April 15, 2023

They provide great and very fast service! They are always very kind and they usually respond quickly!

Date of experience: April 15, 2023
Georgia
1 review
0 helpful votes
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Great experience
April 15, 2023

Interactive design, great follow through. Really enjoyed the final product

Date of experience: April 15, 2023
Ohio
1 review
0 helpful votes
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Coins
April 14, 2023

Everything was great. Lucy was great to work with.

Date of experience: April 13, 2023
Texas
1 review
0 helpful votes
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We had a great experience working with gs-jj and Customer Service Team Member, Fay. When we sent our logo for printing onto a lanyard, they were very helpful in us getting a wider option of lanyard, so the logo would look better! Also, Fay was always prompt in her responses to my questions.

The the "warehouse" staff marked each box with bold letters and counts.
The only thing I would ask to change is that when the "warehouse" staff do mark boxes, it would be helpful if they clearly labeled any boxes that had more than one product item in it. We had to open 24 boxes to locate 100 of one product that had been packed with a different product.

All-in-all, it was a great experience and we love our lanyard name tags and plastic holders to go with them! Thank you.

Date of experience: April 12, 2023
Texas
1 review
0 helpful votes
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This is my 3rd order of pins, every item is on point. Franny always helps me with any changes on my pins, very keen to detail and response.

Date of experience: April 12, 2023
Georgia
1 review
0 helpful votes
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Great product
April 12, 2023

Had a hiccup, but they fixed it, and got it correct.

Date of experience: April 11, 2023
Georgia
1 review
0 helpful votes
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Outstanding Support.
April 11, 2023

Staff was very helpful and patient throughout this process.

Date of experience: April 11, 2023
Texas
1 review
0 helpful votes
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Excellent service!
April 11, 2023

GS-JJ was quick in responding to the needs of the customer. Frequent communication was done in order to fulfill the desire design. Pins arrived in a timely manner just as they stated.

Date of experience: April 11, 2023
Canada
1 review
0 helpful votes
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Very Nice
April 11, 2023

Overall good experience. Patches were very well done and exceeded expectation.

Date of experience: April 11, 2023
Georgia
1 review
0 helpful votes
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The best!
April 11, 2023

Thus was my second order! They totally hut the mark! These are such a hot, and where perfect for my UIE Ms. Georgia Classis 2022-2023 reign fundraiser.

Date of experience: April 11, 2023
Virginia
1 review
0 helpful votes
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Sports pins
April 10, 2023

Overall professional experience as the service was timely and prompt

Date of experience: April 10, 2023
GB
1 review
0 helpful votes
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Great company
April 9, 2023

Very good quality very efficient and effective way of service

Date of experience: April 9, 2023
Canada
1 review
0 helpful votes
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Custom pins
April 9, 2023

Second order we've placed and we were very happy with quality, service and speed.

Date of experience: April 9, 2023
Spain
1 review
0 helpful votes
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Great service!
April 8, 2023

Everything was super easy, the speed of response and the delivery as well! Great service!
Just wondering about if I'd like to order some more of the same kind if you keep the master.
Thank you!

Date of experience: April 8, 2023
California
1 review
0 helpful votes
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Order received, medals look great
April 8, 2023

Ordered custom medals, very quick and easy design process, medals arrived on time and looked great, overall great experience

Date of experience: April 8, 2023

From the business

GS-JJ e-commerce website is our latest venture in our effort to offer our quality products and service directly to Designer and end users.

U.S.A.: Los Angeles Office address: 20829 Valley Blvd. Walnut, CA 91789
Canada: Vancouver Office address: 5280 Oakmount Crescent, Ste 402, Burnaby, BC V5H 4S1

GS-JJ is affiliated to one of the largest manufacturers of promotional gifts merchandise in China, whose mission is offer their customers the best quality products at highly competitive prices and on-time delivery!
We have been in the manufacturing of promotional gifts merchandise for over 20 years! We wholesale direct to some of the biggest distributors, franchise operators, and high-end customers in America and around the world! We work hard everyday to be the best in the industry! We have become actively involved in web commerce by joining promotional products industry associations, such as ASI, SAGE, PPAI, and ARA. We are proud to say within a few years of becoming a member of these asso...


gs-jj.com
Walnut, California