Groupon

Well i saw the ads everywhere on my yahoo mail i shop on-line a lot... im a sucker for designer bags so i ordered one from ideeli.com and my experience was good... my shipping date was about 3 weeks away and i ended up getting my bag sooner then expected and i had it checked to make sure that it was real and it is so i got a 300.00 bag for 50.00 i have no complaints but reading the other reviews it may be a while before i feel comfy to order something from their site! Sounds like the first order goes pretty smooth and then it gets worse from there :(

I ordered a dress from this site, it took much longer than the estimated amount of time to be shipped to me.

When I opened the box, there was clearly a large snag in the fabric of the dress, which had been shipped in a plastic bag. This was directly under a Quality Assurance tag. I don't know who's checking the quality of these products, but they need to have their eyes checked.

I got a credit for the dress, but not my shipping, which is terrible customer service. I don't appreciate paying $10 shipping for a product that should never have been sent to me.

What a nightmare. Good luck returning anything. I initiated a return immediately after purchase and have been trying DAILY ever since for them to send me a return sticker from UPS. The first few days, I received their stock email, about waiting 1-2 business days for the label to arrive. We emailed back and forth six times, always with the same response from them, and the label never appearing. Now, they don't even respond to my email. I'm beyond angry. I just want to never deal with them again.

If you all think this is a scam, you're clearly not understanding the business model. Advertising is expensive, period. The problem with traditional media is that it costs money, alot of money, up front to put a message out there that is generally difficult to track.

Groupon is opt-in direct response marketing and to beat that it's local. Yes it costs money for a business to run a Groupon, but it guarantees traffic through your door, which is a rarity in the marketing world these days. Businesses bank on the fact that out of those 1,500 people that show up, that a few will become regulars. Go ahead and calculate how much a regular customer is worth to your favorite beer hall over the course of a year. Get it now? No cash spent, regulars gained, product given away to people who prepaid their reservation at your business.

On top of this, there's the local element. You're only going to purchase a Groupon if you know you're going to use it. You're only going to use it if the place is within a reasonable distance. In turn, you're more apt to become a regular at said restaurant, etc. because of your proximity to it.

Genius... wish I would have thought of it. Put the power in the consumer's hands like this and you're bound to get a few growing pains. This model is here to stay. It's changed local marketing strategies for the long haul.

I purchased my first discount this morning. Tonight my credit card was charged for ten -- 10! -- ADDITIONAL charges in various amounts. I looked at my Groupon account and discovered that gifts were sent to TEN people that I've never heard of. THIS IS A TOTAL SCAM; RIP OFF; FRAUD. I immediately sent an email but haven't had any reply; not even an automatic "be back with you later" response. I telephoned the number listed on the website under the contact information. I got a typical "thanks for calling" but "we're closed" recording. I left a message for them to call and described my complaint. I do not expect to hear from anyone. What worries me the most now is that these jerks have my financial information.

I didn't realize that business owners got 50% taken off their profit. No wonder they tried to make it up out of me by changing terms, removing previous discounts/internet deal that had nothing to do with groupon. I ended up paying more than what groupon deal promised, got myself locked into a deal where the business owner and I no longer see eye to eye because we fought over terms being changed. At the end, business owners lose in all counts because customers like me (who got harrassed and pushed by business owners who try to recover profit) will not come back after the committment period. All the negativity generated from these initial transactions will come back to haunt business owners. RECOMMENDATION: don't use groupon. Bad deal at the end.

I was on ideeli for a long time but never really bought anything from them until this month. They had some great lingerie deals so I bought 5 sets of lingerie for my upcoming honeymoon. Then they also had a JS Boutique and Majorica pearl jewelry deals the next day so I bought a necklace and a dress. I also placed an order for Jarden necklace and earrings the next day. Yes, I went crazy for three days straight. AND THEN I read the reviews on sitejabber and FREAKED OUT. I was so paranoid that my order would get messed up (I'm not a risk taker), so I tried to cancel my orders but the first two were too late to cancel since it's been a few days already so I just cancelled the Jarden jewelry order.

I got my lingerie sets and my Majorica necklace in the mail yesterday and was totally psyched! I immediately checked if all the bras and panties were correct size as I've read how they mess up sizes and all 11 pieces were in correct sizes! The pearl necklace was also very lovely. I haven't gotten the dress yet but I'm not worried anymore as my other stuff came in just right. Yes, it takes longer than other online shopping centers. Mine took about 2 weeks from the day of order. But it's understandable as they deal directly with the merchants to lower costs, so they themselves are awaiting for the merchants to ship the items to their warehouse. Hautelook is also like that, I ordered two watches and it took less time than ideeli but still like 10 days of waiting was required. But I got the watches in the mail yesterday too and was SO happy! Both websites clearly say when the expected shipment will be, so you should know before you order that it'd take a while to receive the item. Ideeli also included UPS return label stickers in the box (I guess they heard too many complaints and fixed the issue). I'm now regretting that I had cancelled the Jarden jewelry order. Oh well.

Get this... The website has some of the coolest stuff BUT the have "expected delivery dates" When I first signed up I was like "ok, I am cool with that" What they do not tell you is that they would be two days late when shipping your order.

BUT HERE IS WHERE IT GETS GOOD... If you placed an order of two or more items, they will ship them separately! You would get one of the items of your order, if lucky, on time but they would ship each other item days, sometimes weeks from the "expected delivery date." I am so fed up!

Just do not order any fragile stuff. I order 4 sets of dishes. I got the box and everything WAS BROKEN IN IT! But it is ok, right? Stuff like this happens every time you order fragile stuff. WRONG! I opened the box and they package the dishes in a box with no protection what so ever. No bubble wrap, no tissue paper. HECK! I would have been OK with newspaper. But no. They just dunked in a box and shipped away... No care in the world. Who in the world ships like that?

I would have been like "ok, its broken. Happens. I will let them know and they will reimburse me or replace the items." But what ticked me off was that they did not wrapped it for protection. I mean, I am a customer, I am paying for this stuff... Give me a break.

Groupon is awesome, at least in the Boston area, especially for gifts. They do 1 day sales for services and restaurants, like $20 for $50 gift certificates, or half off helicopter training school. They recently did a 3-month gym pass to a ritzy upscale gym for $27 that would've cost at least $350 otherwise! They typically only offer one sale each day, and a new one each day, so I find myself checking in often to make sure I don't miss anything :) Just make sure you ALWAYS read the fine print before buying! There are always restrictions! Such as, must be redeemed by June 1st, or only valid for 1st time customers, and they don't waiver on these restrictions so be prepared!

Discount sites like Groupon are sure to fail because their model preys on desperate businesses. They may be profitable, but it simply isn't sustainable. They persuade desperate businesses to offer steep discounts, and then take half the face value of any coupons sold. The business is left with a loss, and Groupon profits by doing nothing more than taking advantage of one's desperation. These leeches can't fail soon enough for me.

This is the worst shopping experience ever! I finally got the things I ordered, but I can't tell what size they are vs what I ordered (NO info on the packing slip, except the quantity and item description). They are two of the UGLIEST things I've ever seen (definitely not as described/pictured) and now, apparently, I am only allowed TO RETURN FOR STORE CREDIT ONLY. Who has that barberic shopping rule anymore? And why didn't I see that on the website, because I sure wouldn't have made the purchases in the first place!

This is an ingenius idea. I am a marketing sales rep (not for groupon) and I have seen and heard most everything, and so have business owners. Groupon has taken permission based advertising to the next level. The potential customer has asked to see the deal of the day through their email inbox and make a purchase if they so choose. The business receives the money upfront and the customer can use the groupon whenever they decide too, before the expiration date. From an advertising stand point this is a WIN WIN.

I order often from the many sample sale websites and ideeli is in my top four favorites catergory. Yes, their shipping is slow. I think they wait for items to be shipped from manufacturers to their warehouse or something like that before shipping to the customer... the refund process is even slower. That said, I have gotten some wonderful clothing from them at fantastic prices. I never order anything that I need in a hurry. I have never needed to call customer service so I can't speak about that. A refund did take almost 3 weeks while Ruelala.com's refund was almost instantaneous, They definitely could use improvement but I haven't given up on them yet. For me the positive outweighs the negative.