Groupon

I should have done more research on this site before signing up, let alone buying anything. They have cute clothes at a reasonable discount, but their shipping is absolute $#*!. I ordered a single dress... a month ago. I just got an email that my billing information has been received but nothing has been sent. Absolutely frustrating. I'm going to assume I won't get this dress for another 2 weeks (minimum) and hopefully I will be surprised. Doubt it.

Wow, all these reviews and I don't see any from those who are REALLY hurt by Groupon, the busiesses. I heard about Groupon a few months ago and decided to give it a try for my business. For starters, actually getting ahold of a human being is like pulling teeth. Theyr're not up front about how much it'll cost the business, either. When I FINALLY got ahold of them, they were terribly pushy about making me offer more & more & more for less & less & less. They don't give a rip about what it'll cost the business. Tehy're a hard sell, saying things like how it doens't cost, you get paid to advertize. B***S***! Are they forgetting that I have to fork over the tangible item, and all they're doing is posting on a website? At what we finally 'agreed' on (I feel it was a petty one-sided agreement), taking what I'd get for each groupon and my cost to produce the item & staff dealing with the groupie, I'm looking at about a $5 loss for each one sond. They don't care. So in hopes that this would get me some new regulars... so now I'm in the 'approval' process... apparently to see if my business is good enough for them! I haven't heard from them in months. I'm sure they'll come begging when enough businesses get smart & they don'thave someone for their deal one day.

I don't review sites because I never have any strong opinions on them good or bad. I stumbled upon ideeli through another site and immediately bought a blow dryer off of there that I had been wanting forever and just happened to be serendipitously available that day for a ridiculously low price on ideeli. I usually read reviews before to scope everything out before money is involved, but in this case I took a risk. Luckily I did because these reviews in no way reflect my experience with ideeli. I started to expect super slow shipping based off the reviews but my blow dryer came in less than a week, as fast or faster than any other site I'd buy from. So if shipping speed is a concern, maybe they have fixed a glitch or two.

I was terrified after I made my first purchase from Ideeli and then read this site. I was like what in the world did I get myself into.
Well:
(1) It states on their website next to every purchase made that the item will not schedule to ship for approximately 3-4 weeks after purchase.
(2) It states you will be charged upon receipt of the order placement and shipment is scheduled to depart their warehouse.
(3) Shipping states to allow another 7-10 business days

They far exceeded those expectations. I received my order 7 business days after ordering it! The item was perfect; in its original packaging.

I am not stating this site is perfect. I am sure it has its fair share of issues. However, I do think that people do not read what the site says and then get angry because they don't receive their product for 2 months (which according to their site is all they promise, no more no less).

I'm so surprised to see negative reviews here. I live in DC and have used Groupon about 4 times so far, all with outstanding results. I've gotten 50% off The Melting Pot (still my favorite, I hope that coupon comes around again soon), a super cheap massage, and tickets to a wine tasting. Another time, I was just about to buy a membership to my local yoga studio, when I got a Groupon offering 60% off to that very same studio! I spent $45 instead of $108. Every time I ordered a Groupon, I received confirmation and a receipt within 24 hours. It seems like maybe some people are just in a rush to accuse everything online to be a scam--you have to understand that you aren't their only customer, and sometimes orders take a little longer than usual. Sure, you have to be careful on the internet, but Groupon is 100% legit. Like any other business, I'm sure it makes mistakes, but I'm sure a lot of these complaints are also due to people not reading the fine print. I look forward every day to seeing my new coupons--give it a try, it's awesome!

I had been receiving their offers for some tme now and decided to try out one of the offers. I did this 2 days ago and have not heard anything about my purchase. I sent them an email and told them if I don't hear within 24 hours I am assuming that this is a scam and I plan to contact my bank and stop payment. I have not heard a word so as soon as I finish typing this then that is exactly what I will be doing. Never again will I send money to any business on the web. In my minds eye, they have ruined it for many legit businesses.

This site is awesome! I can't believe people have only been rating it 1 star but they claim to "love" it. The site is great and it boggles my mind that people don't take the time to read the "fine print" anymore, it would save people a lot of headache. It's not that hard people! If you don't like the deal then don't purchase it. Anyway, this site has definitely saved me a lot of money from restaurants, spa treatments, event tickets, etc... I always check groupon for the best deals. Sometimes it's great, sometimes it's not but it still always worth a look.

Okay here is my deal on this site. It is not a scam. They indeed do try to hook you up with deals of the day in various cities. They have a great relationship with businesses and they do offer killer deals. The downside is that they have grown so fast that they apparently are having a hard time keeping up with all of the coupons and deals the businesses are offering. They also take money upfront and then share with the business, so this also presents a problem when the business does not honor the coupon or states the customer didn't read the fine print. The customer already purchased the coupon and as such it is too late for a refund. They may catch on but they really need to start executing better or people will get pissed off and no longer use their service. I would give it a try, but make sure you read the fine print on the coupon.

Do not waste your money! I was referred by a "friend" for a restaurant, signed up and got what I thought was a pretty good deal. I even referred other friends because I was supposedly going to get credits for doing that. The money came out of my account but I never received any coupons or any referral credits, even though I KNOW they purchased them as well. My complaints have fallen on deaf ears. As far as I am concerned this is nothing more than a phishing site for taking money from unsuspecting people with the promise of giving them a good deal and deliveing NOTHING!

Well, well to say that ideeli is horrible is practically a compliment.
Do not waste your time, they are many others professional private sale sites that offer great value AND customer support:

Gilt
RueLaLa
Editor's Closet (this site can be a bit spotty too, but they have gotten their act together lately)
Haute Look
Top Secret
Row Nine
Glam List
Gomatta Girls
OKL -for home stuff

With so much competition there is no need to put up with the antics of clowns playing at having a business..

They owe me $200 in returns and I asked them to credit my card back since they've been also very bad in managing my account and I am still waiting for my refund. I keep on talking on one customer service person to another, leaving messages for the manager, but at no avail. They charged me for an order, gave me account credit when I returned it then one month later charged me again for the same order. I called and told them that they overdrew my account and should at least have called me before charging for no reason and I got the sleaziest defensive behavior even. They are the worst, their shipments can take up to 2 months and their accounting is a total mess. Don't bother to shop!

I take care of most of shopping by online and this is one of my favorite sites. I often compare pricing on same product by different online shopping sites, and ideeli usually offers the same item at the lowest price. Their shipping turnaround time is not the fastest and inconsistent but I'm not in hurry of getting these items anyway. So I can deal with slower shipping time. Overall, it's a cool website and they do give courtesy credit when their shipment gets delayed.

I ordered several items from Ideeli. Casual items seem to be the best (considering quality/price). Designers' items – not impressed with their cuts/quality, but this is the fault of designers. One time my order was canceled – I wrote an e-mail to Ideeli's customer support and received an apologetic response + some amount in credit as a gift (nice!). I bought a dress using that credit (considering the price of the dress + my credit = the total price was almost non-existent). I did not like the dress, but it was a designer's fault – a poor cut. I am completely satisfied with Ideeli's customer service. But! If I worked for Ideeli as a buyer, I would choose different brands…Of course, I do not know what kind of deals Ideeli has with designers and how easy it is to obtain discounts.

Yes the items hip a little slow, and no they don't stock anything themselves, based on your order they have it shipped form the actual manufacturer / designer. For that reason I can understand that every once in awhile an item I purchased might actually have run out and they need to cancel it ( they should send you a notice though when that happens its ridiculous not to)... in regards to customer service they answered my request to return an item within a few hours and even made an exception to take back something which was non-returnable due to the fact it was defective... I got my prepaid UPS return sticker by email the same day

So far the items i ordered were all exactly as pictured / advertised and I don't think they are dishonest at all... you just need to have proper expectations. This is like a clearance our outlet site. Not an actual store at the mall