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GreatMats

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GreatMats Reviews Summary

GreatMats has a rating of 4.4 stars from 1,326 reviews, indicating that most customers are generally satisfied with their purchases. GreatMats ranks 1st among Fitness Equipment sites.

service
6
value
7
shipping
7
returns
3
quality
7

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3,534 reviews

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Melvin S.
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Great products, easy website navigation
March 6, 2017

Great products, easy website navigation.

Date of experience: March 5, 2017
Deb N.
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I haven't put these on the floor yet, my basement continues to dry out. I'm looking forward to putting them down.

Date of experience: March 5, 2017
Joseph D.
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I called the customer service department and they recommended this mat for my application. I am glad I called, since this mat is on sale with free shipping. This is a Great Deal from Great Mats. Thank you

Date of experience: March 3, 2017
Luther S.
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So far so good
March 3, 2017

So far so good. If the product works well for us, we will be ordering more.

Date of experience: March 2, 2017
Nina G.
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Talked to a sales associate last week who answered all of my questions and was extremely helpful in helping me get the right workout/gym mat for my needs. It was easy to set up and so far it's working great!

Date of experience: February 28, 2017
Ivan N.
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Great quality mats
February 27, 2017

Great quality mats

Date of experience: February 27, 2017
Nathan B.
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Quick product selection and ordering process
February 25, 2017

Quick product selection and ordering process. Shipping costs seem higher than average for the size and weight of similar products. Accuracy of order was perfect and time of delivery was as expected. The product arrived without damage and is of solid quality. I will purchase from the vendor in the future.

Date of experience: February 25, 2017
Elizabeth W.
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Really informative
February 25, 2017

Really informative. Delivered as promised and product was as promised.

Date of experience: February 25, 2017
Brian N.
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I had to call directly to complete the order, and the woman I spoke with (sorry I cannot remember her name) was incredibly kind and helpful.

Date of experience: February 24, 2017
Keith M.
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Good, but did not have enough of the color I wanted, so had to order another to get enough.

Date of experience: February 24, 2017
Joel D.
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Easy shopping experience
February 22, 2017

Easy shopping experience. Excited about the prospect that what I ordered is exactly what I'm looking for.

Date of experience: February 22, 2017
Denise H.
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Went very well
February 22, 2017

Went very well.

Date of experience: February 21, 2017
NICOLE J.
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SO EASY AND VERY INFORMATIVE BETWEEN THE DIFFERENT MAT TYPES

Date of experience: February 20, 2017
thomas a.
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Like your prices
February 21, 2017

Like your prices

Date of experience: February 20, 2017
Jessica R.
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Easy to find what I want
February 16, 2017

Easy to find what I want. Customer reviews sealed the deal

Date of experience: February 16, 2017
Gregory M.
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All went well
February 15, 2017

All went well. I ask questions and received a quick response.

Date of experience: February 14, 2017
Charles T.
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Very pleased with the service and the product, Thanks see you in the future

Date of experience: February 11, 2017
Brian P.
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Good web site and interface
February 7, 2017

Good web site and interface. Easy to navigate.

Date of experience: February 7, 2017
Ivan M.
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The order process
February 6, 2017

The order process - smooth. Delivery time - greased lightning... But the mats... that's a beautiful thing! It feels like the academy in my house. AS GOOD AS IT GET! Oss

Date of experience: February 6, 2017
Lori Y.
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The system wouldn't let me reset my password, so I had to call customer service to find out what it was. To my surprise, the agent who answered was able to see my password, which didn't seem all that secure. But everything else in working with greatmats has been amazing! And the customer service reps were incredibly nice and informative. I've already recommended greatmats.com to some people!

Date of experience: February 6, 2017