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GreatMats

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GreatMats Reviews Summary

GreatMats has a rating of 4.4 stars from 1,326 reviews, indicating that most customers are generally satisfied with their purchases. GreatMats ranks 1st among Fitness Equipment sites.

service
6
value
7
shipping
7
returns
3
quality
7

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3,534 reviews

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Darlene B.
0 reviews
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Hoping all goes well
December 30, 2019

Hoping all goes well

Date of experience: December 30, 2019
David M.
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I placed my order no problem
December 30, 2019

I placed my order no problem. The pre-delivery instructions were wrong saying I had to be home to sign for the package and required a forklift or loading dock to get the package off the truck. The box was small and weighed about 20 pounds so it was easy to carry and was delivered to my door without any signature. The box included no assembly instructions but I went on line and printed my own. The box had insufficient padding inside so the product pieces were loose inside the box allowing them to bounce around inside the box. Luckily the product had no apparent damage. The product appears to be good quality at a reasonable price.

Date of experience: December 29, 2019
Cynthia C.
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Shopping and picking out the flooring was super easy. Can't wait till the product is shipped and arrives.

Date of experience: December 24, 2019
Maria A.
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Easy to order online
December 24, 2019

Easy to order online. Excellent quality and simple to put together.

Date of experience: December 24, 2019
Karen M.
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Easy to use website
December 24, 2019

Easy to use website

Date of experience: December 24, 2019
Kathy D.
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The calculator was helpful
December 22, 2019

The calculator was helpful. The mats look great and are easy to install and cut with a scissors to tailor the fit.
The mats were installed in a finished basement and offer good cushion and insulation from the cold concrete floor.

Date of experience: December 22, 2019
Brad D.
0 reviews
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Easy site, lots of good info!
December 18, 2019

Easy site, lots of good info! Competitive pricing.

Date of experience: December 18, 2019
Rose C.
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I always get very nervous ordering on line
December 17, 2019

I always get very nervous ordering on line. It looks like this is a go!My granddaughter got the greatmats today and called and sent a picture. I would assume the greatcoat will be going to college with her in January.

Date of experience: December 17, 2019
Barb B.
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I didn't understand how the coupon worked
December 16, 2019

I didn't understand how the coupon worked. Unclear

Date of experience: December 16, 2019
Iris P.
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I started out buying the wood look foam flooring for the in law house out back. I left led it so much that I have now used it for the kitchen floor and now the bedroom floor of the in law house! It reduces the cold from the concrete foundation, is soft on your feet, the kids can spill and its an easy clean up and they are water resistant! I love them!

Date of experience: December 13, 2019
MELISSA P.
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SHIPPING PRICES WERE A BIT HIGH BUT DECIDED TO PURCHASE AS THE TOTAL COST OF THE MATS WERE GREAT! I HOPE THE AFFORDABLE PRICE STILL OFFERS GREAT QUALITY. I LEFT A REVIEW. HOW DO WE GET OUR $25 OFF COUPON/DISCOUNT. I WOULD LIKE TO PURCHASE MORE BUT WAITING FOR A WAY TO GET THE $25 OFF. THANK YOU!

Date of experience: December 11, 2019
Saurabh P.
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Found what I was looking for
December 5, 2019

Found what I was looking for.

Date of experience: December 4, 2019
Jeffrey S.
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My experience was a breeze!
December 3, 2019

My experience was a breeze! I ordered the mats I wanted and they were delivered earlier than expected in good condition and look better than I thought they would ;)

Date of experience: December 2, 2019
Kevin G.
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Easy to to navigate website, thorough product description with helpful photos. Easy checkout

Date of experience: December 1, 2019
michael g.
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Fine
November 29, 2019

Fine

Date of experience: November 29, 2019
Rebecca V.
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Item I wanted was in stock, free shipping is great!
November 22, 2019

Item I wanted was in stock, free shipping is great!

Date of experience: November 22, 2019
Teri M.
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Just what I was looking for, easy order
November 21, 2019

Just what I was looking for, easy order. The rolls were delivered open on both ends causing damage to the ends of the mats. We have not unrolled them yet, but hoping we have enough to cut off torn ends

Date of experience: November 21, 2019
TERI M.
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Easy to order website
November 16, 2019

Easy to order website.

Date of experience: November 16, 2019
John V.
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Ordering was easy and delivery was faster than expected.

Date of experience: November 15, 2019
David M.
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So far everything is going smoothly
November 14, 2019

So far everything is going smoothly. The covering could be a little tighter, but overall it's working out fine.

Date of experience: November 13, 2019