GrazeReviews 3,005

I agree with some about the price of the box, but I am food junkie, and love trying new combinations. Although I can go to the grocery store and buy myself the nuts, fruits, and all the spices; I won't. The whole point of this site is to simply open my mailbox and get tasty snacks, where I can just sit down and eat- no mess, no cooking, no wasting my time. I don't like all the snacks, but in general they taste great. It's a small package, but a lot of times, it's just what I need to fill myself up as a little lunch. Great website, and great idea.

Never received my first, second or third box. Company says they were mailed and delivered but they have no signatures to prove so. I spent over a week going back and forth with customer service, mind you all by email because they will not call me, and still cannot resolve the issue. They keep giving me the runaround and telling me they were delivered. It's a smallbox of snacks, can they not afford to send out a replacement? Terrible cusotmer service. I would not order from these people. I have had to file a fraudulent charge clain with my bank in order to get refunded for the 3 different snack packs I have still to receive. This company is such

I am very surprised to see all the negative reviews on here.

I ordered and received my free box from Graze. Loved the snacks in my free box so I went online to customize my preferences and have since received three more boxes all with a good variety of snacks (some sweet, some savory). My kids like it a lot (fun to open the box to see what we have received this time around).

In my opinion this is a great concept, on time delivery, nice quality snacks. I will continue to order from this company and hope that more of the people who DO enjoy the product will post their reviews too to give some balance to all the negative ones!

I got to the website so its not free oh well I type in credit info won't take my card keeps saying invalid. Can't contact them so I'm glad I didn't cuz I didn't realize it was a scam where u can't cancel. I've been down the road where you get free trial then cancel after thirty days u cancel but still get charged do you call back and no one will refund your money. Scam scam scam! The people giving five stars are paid to rate it... Believe me I used to be one of them. They are paid to rate highly and probably work for the company.

I saw a commercial on tv about getting a free box- no strings attached. I ordered the free box and it turned out okay, and I didn't think much of it after that. I then found out that they were charging me automatically for another box. I wasted 6 bucks on some nuts and raisins. Horrible. I want my money back.

I don't like the fact that people are rating a company with one star based on other peoples reviews! The point is to review YOUR experience not what you READ fomr others who have experienced. I wish you could report these as false reviews.

On to the product! I have tried Graze box, received my first box free, was charged two weeks later $6 for my second box as described by the site. The snacks are wonderful, varity and quality are not lacking, you can customize items you want and it comes in a nature inspired box shipped to you home or work.

Great idea, great product, I am an ACTUAL (meaning I've actually tried this product) satisfied customer!

The only issue I could possibly see happening is shipping might very depending on location and time of year, i. E. Christmas season might delay delivery, but this would be true with absolutly anything you buy that must be shipped. They mail them out every two weeks (or weekly depending on what you want) but it can very on when the box actually hits the mail box.

Love the product, please ignore the people that have not even tried the product or have actually communicated with the company. Try it for yourself, I did and I'm happy with the product.

I've read through some of these reviews and don't believe half of them. Graze is great! The price is excellent. $6 for 4 snacks with free shipping? When was the last time you tried to ship anything? Very expensive. Make my own snacks? Sure but that would cost an arm and a leg to get all of the wonderful ingredients you get in these snacks. I love the variety and while I don't love everything sent, I have the option to "trash" items that have ingredients that I don't like or trash items I've tried and don't want to receive again. Free box? You bet! The credit card thing is for a hold charge. The $1 holding charge goes away. This is a great service and it's fun. C'mon, where else can you get a surprise in the mail that isn't a bill and is tasty and inexpensive? Just try it. Now excuse me while I snack on my hot cross yum.

I received my free box as promised and have received 2 more boxes for the $6.00 per box fee. The snacks are VERY tasty (if you can't find any you like, then you may be a very picky eater). It's fun to receive it in the mail and the packaging is cool in itself. I have had no problems with the website or them sending me the items I have rated that I like. I think $6 is an inexpensive cost for what you get. A scam is when you pay money and you get nothing or nothing as promised. I have not seen that with Graze.com. I think that those of you that don't like something 100% and then go online to bash it, should get over it. Like the person said on an earlier review, if you can't afford the $6 then maybe you shouldn't be ordering things online.

I had a feeling that this may not be a good company to order from because it is so hard to find the information about how to cancel on the website. I am glad that I decided against it because reading these reviews showed me some shady things. The worst part is that the person from the company named Amy that has responded to all of the negative reviews gives 3 different emails for customers to use when requesting refunds, and when making complaints. I have seen her suggest using *******@graze.com, *******@graze.com, and one other one as well that is completely different back in the reviews from February. I have trouble trusting a company that sends out a representative to troll for complaints, and then gives out 3 different email addresses while responding to them. I have not ordered from this company, and have no complaints directly about the food or the customer service, but will not be trying it based on what I have seen on the site.

Let's start with the Pro's; as Graze.com Customer Service will be needing to earn this solitary star I've just afforded them.

The first box was really free. To be honest I've happily paid for two others, and was hoping to continue on with the service for months. I am no health food eater; but at $1 per serving, $1 for the packing of 4 snacks, and $1 for delivery, I was all in. Summer berry flapjack, scrumptious blueberry swirl, Scandinavian forest, and triple berry smoothie are all worth changing my eating habits, for the better, over.

The Con is the website(business model) is the epitome of reverse psychology. In any Food Establishment that I can think of(movies too) when a patron of that establishment is handed a menu, then that patron is expected to pick what it is he/she would like. An analogy of how graze is setup would be if after the establishment showed a patron the menu, that the establishment then informs the patron that the Chef will actually be deciding which menu item you will be paying for!?

Each box contains 4 different things. The website has about 100 different things. One would expect to fill up a basket with 4 things for each week moving forward. But the website literally asks you to "Trash" things you are not interested. The problem is that is the only way it asks you what you want. So in order to narrow down the realm of possible choices, for the Chef, to 4 things; you need to literally "Trash" %96 of the website!? This problem then exacerbates enormously when Customer Service representatives carry on mentally handicapped over the psychology of the site; as they literally berated me for having "Trashed" a majority of the site, through multiple emails!? An these were private messages to my personal email; from them, actually regarding both a credit and shipping errors!?

I told them in one such message if I ever heard anything vaguely similar to a complaint about my personal taste, with regard to my own food, again; I would cancel my membership without a second thought, and change my social media views, because their pressing the issue was beginning to get a little too personal! And in deed it did end up feeling a little crazy. I was expecting an apology; but that next email came from yet another Customer Service agent, impaired by the same attitude, indignant about their complaint to me, that I change my tastes!?

So I say if "Haze.com" wants "Trash" let's...

I made an initial payment and received their box of nuts etc. As I did not care for the eats I tried to stop any further payments but found nothing on their web site to enable me to discontinue my membership - no phone number, no address and a "no reply" email. I was therefor forced to instruct my bank to refuse any further debits from Graze. I do think that all web sites should have a telephone number and/or an address for communications.

I just got my free box which was truly free. Can't say that I cared much for it. I find it odd that the initial box has two snacks with dried fruit. I do not care for dried apples or bananas so that was a bust. The herb crackers were vastly overseasoned. I like the black pepper pistachios, but when I went online to make my choices black pepper showed up a lot in the products.

I went to cancel and they asked if I'd try one more box for $3. I said yes and will hope that when I get something I choose it will be better. A little surprise in a box for $6 seems fair enough to me and I don't think that they are scam artists. They could make better choices in the free box though.

I have been receiving my Graze boxes for over 3 months now. Every box is a lovely delight! I find the snacks to be very healthy (I subscribe to the Calorie Counter Box), and perfectly portioned controlled (which I personally need!) On occasion there have been a few snacks I had not cared for, but once I clicked "Trash" on the Graze website, I never recieved these snacks again. I highly recommend this product, and hope you enjoy it as much as I do!