Gravity DefyerReviews 190

I'm a retired veteran, on my feet all day. I tried this short boot/shoes with zipper sides in black. After awhile the upper started to move outward from the soles. Although no rips of the shoes the rippers tab's broke off so I was key-rings. The shoes are true to size so don't buy them bigger or smaller.
Sorry to write, I don't recommend this product for the price is high and for the quality of time and service I used.
I'm going to buy regular shoes, for I couldn't find benefits in these shoe product.

It shouldn't take months to find a good fit. Never again will I shop for shoes online; so not worth the hassle. The shoes were so tight & constricting that I had to return them & order a half size larger plus increase the width. It takes way to long to ship & return then deal with customer service, then process an exchange and ship again. Now if this pair that's on its way doesn't fit, it will be another month long process. $#*!s sporting goods has a comparable brand which I found out after dealing with gravity defyer gdefy. I plan to go retail from now on regarding footwear & clothing. 2 stars out of 5

Horrible customer service too bad the shoes are good but not worth the hassles and if you speak with "THE SUPERVISOR RUTH" you will be talking to a wall.

I bought a pair of the black sneakers in May and they now have a hole in the top right section and also a tear in the back of the shoe revealing metal or hard plastic which caused a blister on my heel. Would not buy these shoes again.

I bought 2 pairs of shoes. The first pair is more comfortable than most shoes I own, however the laces only lasted a month before they split apart. Luckily they send you a second pair of laces, which are holding as of now. I bought a second pair of shoes, however at the time of my purchase they did not have a wide option. I thought I would give them a try because, depending on the shoe, I can sometimes wear a "normal" width. They were too narrow. I sent them back a couple of days after receiving them. I have called 4 times to check on the status of my return since they were delivered on 7/27/21. I initially emailed with no response. I then called, only to be told the return would process soon. I called on 7/30/21,8/4/21, and 8/7/21. The person I talked to on the August 7 finally put in an urgent refund request to have the case closed in 24-48 hours. It has now been almost 72 hours and I still have not received any indication that the return was even processed. The return is not even showing on my account with the seller as of today. Please note, no one ever responded to my original email on 7/30/21 until I called on 8/7/21. I have not received any correspondence since despite trying to get a hold of someone.

Bought 2 pairs of shoes that arrived too late for my trip despite paying for expedited shipping. Multiple email requests for an RA form were ignored and no one called back off the 877 number. So I just sent them back, and they shipped back to me again. Now in a credit card dispute to protect myself.
SF, New York

I purchased 2 pairs of womens' shoes. The $35 pair fit fine but the $135 pair did not fit. Neither box contained the "promised" return label. I have called 3 times and emailed at least 4 pleading for the return label. I want my money back so I can shop for a different shoe. Guess I'll have to deal with my credit card people and go through the "FRAUD" process. These people do not know how to do business but, they do know how to keep your hard earned money. STAY AWAY FROM THIER SITE!

This is my first purchase of the sandal, Sunset. I am disappointed about the comfort after a few hours on my feet. They don't have the cushioning comfort of the Ion or Energia sneakers that I do enjoy wearing.

It's been 7 months since I purchased and worn these sneakers. I am a real customer and let me start by saying BRAVO GRAVITY DEFY. I had given all hope until I came across these shoes. I have the worst plantar fasciitis there is so imagine my surprise when the shoes actually relieves my pain. I am a customer for life, with tears in my eyes I say THANK YOU

I ordered sandals. There were so many useless Velcro straps and buckles I cut must of them off and rearranged and reseed what I could actually use. Sanders are comfortable but do not stand out as that much better than other brands I have
Sports shoes ordered size 7w received one size 7 one size 6 1/2. Forget the wide? Returned Almost 3 weeks ago. Have called three times with three promises of shipping right away. Still no shoes
Stay away from these people unless you do not mind spending over a month to get your order

I purchased my gdefy black leather slip on shoes in March, it's now June and both backs of the heels have worn threw the material to the rubber core. The company is willing to send me another pair of the same shoes and I would be responsible for the postage. I just wanted to send the shoes back and get a refund since it's obvious to me it's a manufacturing defect they haven't corrected. They were rude and just talked over me when I asked for my money back. I'm 57 yrs old and have many pairs of shoes, this has never happened with any other shoes I've ever owned in my entire life. I can't figure out how to download a photo from my phone to my computer

I used to be a devoted customer of Gravity Defyer, but not anymore. Earlier this year, I received an e-mail indicating an online sale and I ordered 3 pairs of shoes. When I received the shipment, I only received 2 pairs. I called Gravity Defyer to advise of their mistake and spoke with a very unpleasant employee who said that they would send me the shoes in a standard method, not expedited. When I had all 3 pairs, I unfortunately had to send one back, due to it being the wrong size. It has now been almost 2 months and I still do not have my shoes! I have called the customer service center multiple times and they have no answer as to why I have not received my shoes. The mangers at the company will not return messages or phone calls, which shows that they could care less. I will never shop with them again and I would not recommend them to anyone.

I will never buy from them again. One of 2 prs of shoes I bought (Nova) wouldn't even feet my left foot though I went a full size up. I returned with proof of their receipt a week ago. When it was not acknowledged, I wrote to Customer Service twice -both unacknowledged. I can't review Nova because I bought them as a Guest with an auto-generated password. I have contacted my credit card company to dispute the charge. I would NEVER recommend this company to anyone.

First of all the shoes are horrible and hard and stiff. They advertise no breaking in period and as soon as I put them on my plantar fasciitis flares up! I immediately sent them back for a refund and I still haven't received it nor have any of my emails been answered.

I purchased the shoes, wore them in my house as recommended by them and returned shoes because they were making my heel injury worse. I had possession of them for 10 days. They were shipped back and received by GD. Twenty days later I contacted them and asked about my credit. I got an email that they were in "not like new" condition and so would not do a refund but told me they would give me a credit to purchase their products. These were the most expensive shoes I had ever purchased. Conveniently they had no phone number in the email to make the process more difficult, no photo to support their claim and the store credit was impossible to verify because I had checked out as a guest shopper. They are running a scam. Do not buy from them.

They ship fast but if you have a return, beware. I bought two pair and needed to exchange one pair and get a refund for the other. They received my returns over three weeks ago and I've made numerous attempts to call them and still have not received my exchange or refund.? Buyer beware.

I'm a nurse and bought these with high hopes. Left shoe without cushion, literally felt like someone had already worn it a year. Right shoe was fine. Obviously defective. Emailed twice and called customer service. I was told they would send return label. Never heard from again. Price does not equal quality. Very disappointing. I have to have good shoes since I'm on my feet all day. These are not it. Keep your money and buy local. The lack of customer service for >$100 shoes is not acceptable. LEARN MY LESSON! DON'T BUY! I'm stuck with expensive shoes I can barely wear an hour on the weekend. :(