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Graphic SpringsReviews 96

3.2

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Graphic Springs Reviews Summary

Graphic Springs has a rating of 3.2 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graphic Springs most frequently mention logo design, social media and business cards. Graphic Springs ranks 6th among Graphic Design sites.

service
3
value
3
quality
3

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1 review
10 helpful votes
Follow James H.
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My wife and I have recently rented a location at the Southampton (eeling) market to sell our homemade jelly. Having been busy with producing our product we needed a logo and banner for our stand, on short notice. The graphicsprings app helped us created a logo within 20 minutes that we loved. Support even advised us on what files we should use for best results. Everything turned out great. =)

Date of experience: November 15, 2017
Switzerland
2 reviews
13 helpful votes
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Love graphicsprings
November 8, 2017

Graphicsprings has been a fantastic app for us to use. We created all of our designs. Logo. Business cards. Envelope. Social media files through the apps system and ovethe results. I like it much better than paying so much for a freelancer

Date of experience: November 7, 2017
Canada
1 review
7 helpful votes
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Making an online purchase can be scary. However, I am happy to say that I was more than pleased with GraphicSprings. They offered me an easy to use service that delivered quality results.

I was burned in the past by scams online, so naturally, I was hesitant. Thankfully GraphicSprings was a great experience and they have earned my trust for the future as well. I give GraphicSprings Five stars.

Date of experience: August 7, 2017
Australia
1 review
12 helpful votes
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Good in the end
July 23, 2017

Purchased the upgrade to get the next package. But these options aren't available. I have paid extra to get extra features but atm not getting them. Quick email and it was all sorted. Thanks

Date of experience: July 22, 2017
Canada
3 reviews
10 helpful votes
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Pro pack
June 26, 2017

My wife chose the pro pack for our new logo. I've just recently accessed the site and found it quite easy to use. They supplied us with a free website to get started as well. This was helpful and I feel these guys make every effort to make sure customers are taken care off. You will be in good hands here..

Date of experience: June 26, 2017
Canada
1 review
5 helpful votes
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I am starting my own business, and I got to create my very own logo exactly how I wanted it. I never thought it would be this easy, but thanks to GraphicSprings I feel confident in my new brand. I cannot recommend this logo maker enough.

Date of experience: June 24, 2017
Colorado
2 reviews
7 helpful votes
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I designed a logo on here but had some issues using the logo files on my website and social media. I just don't know anything about JPGS, PNGS and stuff. The support team was super friendly and explained everything. Logo looks great too!

Date of experience: June 20, 2017
2 reviews
5 helpful votes
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Been using this app for like a year now. The designer interface is easy to use and their collection of graphics is beautiful. I have designed multiple logos over time and am always pleased.

Date of experience: June 20, 2017
NL
2 reviews
7 helpful votes
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Just designed my first logo and used their site. Their editor was easy to understand, even for a newbie like me. Really happy with how the design turned out. Will use again.

Date of experience: June 20, 2017
Canada
1 review
7 helpful votes
Follow Cris L.
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I paid over $3000 for logos on this website where each logo cost me $99. This option is supposed to give you "Graphic Protection" and remove the graphic from the database. My graphics were NEVER removed and it was always available for anyone to purchase again. I spoke to Graphic Springs about this and they pretended like they didn't know about this. For 2 years since my purchases, I am pretty sure these guys knew well what they were doing. When I first bought my logos, we encountered some technical problems where the logo was not removed from their website as it was supposed to be, and I just overlooked it thinking its not their fault, but 2 years later, there is my logos again, ALL 30 of them! Youre telling me for 2 years you did not notice nor was able to sort this error out? I call that suspicious activity. Since they did not want to honor their Graphic Protection contract, I asked for a refund, because well you get refunds for technical errors right? WRONG! That's apparently not how it works with these guys. If you have ANY TECHNICAL PROBLEMS with their graphics, they will BLAME the problem on you. But wait, it gets better, not only are they breaching their contract, they have been RECYCLING THEIR DESIGNS and calling them unique. When I called them out on this and questioned why my logos look so much like these other ones they are selling, they said they have the right to REUSE parts of the design. Um, excuse me? You are basically copying and pasting the designs I bought and slapping an additional element to it. So much for calling yourselves "graphic designers". I told them to refund me my money for the Graphic Protection cost minus the cost of a Standard option where graphics do not get removed from the database and they chose to ignore me.

Date of experience: June 10, 2017
Graphic S. — Graphic Springs Rep
over a year old

Hi Cris, thanks for your review.

We respond to all emails within 24 hours and would be happy to resolve any issues you've had with our website. It looks like you have been in contact with our support team, please review the latest email and get back to us.

Canada
1 review
1 helpful vote
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The designs are good.,. For a guy that needs a simple tool and doesnt care to go back and forth with designers this is perfect. I needed it a updated logo for a banner that was to be used for our weekly market. Printing Turned out now nice, overall happy with the service.

Date of experience: May 31, 2017
Czechia
1 review
1 helpful vote
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Happy!
May 30, 2017

I've used the tool a few times now for friends and myself. It's super intuitive and has the best selection of logos. Easy to download files which make things simple to implement.

Date of experience: May 30, 2017
Graphic S. — Graphic Springs Rep
over a year old

Hi Vitek, glad to see your business is doing so well. We look forward to working with you in the future!

Maryland
1 review
5 helpful votes
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I purchased $ 99 package and none of my files will download but one of them. Once the download it says the file has been renamed or deleted. What is going on. How can this be fixed. I needed this logo to print a 14 ft banner tomorrow.

Date of experience: May 21, 2017
Graphic S. — Graphic Springs Rep
over a year old

Hi Sheena, please contact us at [email protected] to have any issues resolved immediately. We have customer support agents available to help right away.

Colorado
1 review
6 helpful votes
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Their site gives off the impression that you are able to create a free logo. Once you create your logo and go to download it, they shove a hard-coded script at you saying that other people are looking at your logo and that you should secure it right that instant or it could be taken.

Anyone who thinks it's okay for someone to spend half an hour on building something unique to themselves and then threatening to take it away from them should be put in check. Will never use this site.

Date of experience: May 18, 2017
Graphic S. — Graphic Springs Rep
over a year old

Hi Joe, thanks for your feedback. Our logo maker is free to use and allows users to create and preview their designs before purchase. Downloading high-resolution files starts at $19 with options for additional features.

If you have additional comments on how we can improve GraphicSprings, please contact us at [email protected]. We would be happy to hear from you!

California
1 review
14 helpful votes
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Can't download my logo. What size would you suggest for stationery and business cards? Or a website? I thought my logo wouldn't be available anymore, but it looks like it still is.

Date of experience: May 9, 2017
Graphic S. — Graphic Springs Rep
over a year old

Hi Regina, thanks for your feedback. Please shoot us a message at [email protected]. Our support team can help you get the perfect size and format for both stationery and business cards.

Thanks!

Austria
1 review
2 helpful votes
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Q: I have tried three different times and two different credit cards to purchase the logo created to only be denied. PLEASE EXPLAIN WHY AND CONFIRM I WILL NOT BE CHARGED FOR A SERVICE I HAVE BEEN DENIED!

Date of experience: April 11, 2017
Graphic S. — Graphic Springs Rep
over a year old

Thank you for choosing GraphicSprings. The decision to accept or reject a transaction is made by a third party payment processor. Please email us at [email protected] so we can assist you further.

Washington
2 reviews
1 helpful vote
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Love It!
April 11, 2017

Love the quality of the logo files. I needed my logo to be printed on a large banner for a trade show and the scalability wasn't an issue. They delivered high res and source files both which is awesome.

Date of experience: April 11, 2017
Illinois
2 reviews
1 helpful vote
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My Fav Logo Maker!
April 11, 2017

I used to design my logos in Paint and MS Word. I never learned how to design or use any of the fancy Adobe softwares. So I was thrilled when I discovered this awesome app. This is my go to from no on.

Date of experience: April 10, 2017
California
2 reviews
2 helpful votes
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Delivered Again!
April 11, 2017

This is the third logo I have designed and purchased. Love the interface, graphics and quick support turnaround. I will be back for more.

Date of experience: April 10, 2017
New York
2 reviews
1 helpful vote
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I was really happy with their variety of stencils. All nicely designed so it was easy for me to create something I was happy with it. Showed the final product to my wife and she loved it too.

Date of experience: April 10, 2017

From the business

Create your own brilliant logo in minutes with the GraphicSprings FREE logo maker. Click here to try GraphicSprings' simple design solution today!