Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grammarly

Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grammarly?
grey stargrey stargrey stargrey stargrey star

Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Toorban P.
Unfollow Toorban P.
Share Review
Report Review

Very very effective tool
August 10, 2022

Very effective tool for English writing. It guides the writer in each step of English writing.

Date of experience: August 10, 2022
Australia
1 review
6 helpful votes
Follow Joshua W.
Unfollow Joshua W.
Share Review
Report Review

Simply do favor to your self and use other free tools such as Microsoft Word.

This is useless and expensive. And it makes your writing have no sense.

Hope this helps someone.

Date of experience: August 9, 2022
Virginia
1 review
0 helpful votes
Follow Bevalon G.
Unfollow Bevalon G.
Share Review
Report Review

Thanks for the Help!
August 9, 2022

I appreciate being able to have my essays proofed before I submit them. Grammarly has been a valuable asset for me in making sure I've dotted all of my "I's" and crossed all of my "t's".

Date of experience: August 8, 2022
Turkiye
1 review
0 helpful votes
Follow Irfan X.
Unfollow Irfan X.
Share Review
Report Review

I like this program
August 8, 2022

I am an engineer working for Amtrak, a technical advisor for major projects, without pay. Each time I would like to get your services and each occasion, your price keeps changing. Please understand my situation, I am one person, looking for your services to correct my e-mails or make recommendations.
Please look at this case, and give the best price for your services.
I thank you, Irfan Oncu

Date of experience: August 8, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Irfan,

We appreciate you taking the time to share your feedback with us. It sounds like an individual Premium subscription would best suit your needs. You can check out our current rates here: https://www.grammarly.com/upgrade.

Please let us note that we often offer seasonal or promotional discounts to a limited number of our email subscribers from time to time. Unfortunately, we can't disclose in advance when these promos run, but we encourage you to stay tuned and keep an eye out for our special offer emails. Make sure that you are subscribed to our promo offers by managing your email preferences at https://account.grammarly.com.

You may also consider upgrading to the monthly plan at to check whether Grammarly suits your needs. If you decide to continue using Grammarly Premium for a longer period of time, you can contact our support team with a request to apply your payment toward the cost of a quarterly or annual subscription by charging the payment method on file for the additional fee.

Note: We'll be able to do this only if you upgrade at https://www.grammarly.com/premium and contact us before your monthly subscription renews. The offer doesn't apply to purchases made via Apple Store or Google Play Store.

Please do not hesitate to contact us with any further questions or concerns you might have: gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Canada
2 reviews
0 helpful votes
Follow Janice Q.
Unfollow Janice Q.
Share Review
Report Review

Mature student needed help
August 7, 2022

After being out of a school setting for decades and picked up a lot of bad habits, I needed writing help. Grammarly has done that for me. As a financially challenged student, I only got the free version. I have become so confident in this program I have included Grammerly into my monthly payments today.

Date of experience: August 7, 2022
Texas
1 review
0 helpful votes
Follow Ethan N.
Unfollow Ethan N.
Share Review
Report Review

Grammerly
August 6, 2022

I'm so comfortable using Grammarly because I know I wouldn't have to make too many corrections to my emails and my spelling. I could just be writing and let Grammarly do all the correcting

Date of experience: August 6, 2022
Bangladesh
1 review
0 helpful votes
Follow Sayfuddin D.
Unfollow Sayfuddin D.
Share Review
Report Review

It's amazing.
August 6, 2022

It's a fantastic grammatical error correction app.

Date of experience: August 6, 2022
Kansas
1 review
0 helpful votes
Follow Debra T.
Unfollow Debra T.
Share Review
Report Review

Grammarly to the rescue.
August 4, 2022

This has helped me correct my work before I turn it in. I have found that I'm writing better because of using this program.

Date of experience: August 4, 2022
California
1 review
0 helpful votes
Follow Romelin N.
Unfollow Romelin N.
Share Review
Report Review

I can give you double 5-star.
August 4, 2022

Very useful, I cannot live without Grammarly in my daily work.

Date of experience: August 4, 2022
Georgia
1 review
0 helpful votes
Follow Barbara W.
Unfollow Barbara W.
Share Review
Report Review

Grammarly Fixes what is needed
August 4, 2022

I despise the improper use of language. Computers and phones it is so prevalent these days.
Grammarly helps me and others make sure we don't do that!

Date of experience: August 4, 2022
Idaho
1 review
1 helpful vote
Follow Jackie A.
Unfollow Jackie A.
Share Review
Report Review

Love What It Does!
August 2, 2022

I really do love Grammarly, and it helps me in my calling as a Missionary in the Church of Jesus Christ of Latter-day Saints Employment Services. Most of my work is done on resumes and cover letters for job applications. Grammarly helps me make sure spelling, grammar, etc., are good before anything is sent out to potential employers. I do understand that Grammarly needs to make money, but wish I could get more information without paying (I'm old and retired).

Date of experience: August 2, 2022
Minnesota
1 review
1 helpful vote
Follow Sara P.
Unfollow Sara P.
Share Review
Report Review

A must for work!
August 2, 2022

Grammarly is great at helping catch small mistakes in my documents and emails. Such an effective and simple-to-use tool!

Date of experience: August 2, 2022
New York
1 review
0 helpful votes
Follow Prem M.
Unfollow Prem M.
Share Review
Report Review

Excellent and Quick
July 31, 2022

A great app. I am truly impressed by it. Even though visible, its functions in a quite subtle way. Even as I am writing this review of my experience it is correcting my English. Truly, a great tool.

Date of experience: July 30, 2022
DO
2 reviews
0 helpful votes
Follow Anna R.
Unfollow Anna R.
Share Review
Report Review

Excellent!
July 29, 2022

I can not write anything without Grammarly. I feel not comfortable if Grammarly is not active. I have improved my written skills a lot.

Date of experience: July 29, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Lawrence,

We are delighted to know that you have found Grammarly useful! We truly appreciate your time and note.

We'll do our best to continue to give you the kind of service you deserve.

Thanks,
Grammarly support team

Illinois
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Love using Grammarly
July 28, 2022

Grammarly re-shapes my messages to make them much more meaningful and accurate.

Date of experience: July 28, 2022
PG
1 review
0 helpful votes
Follow Paias E.
Unfollow Paias E.
Share Review
Report Review

Thank You Grammarly!
July 28, 2022

I am not a native English speaker, I learned English as the language of communication as I progressed through my years of schooling.
When school ends, English speaking also ends as we communicate in our mother tongue and local languages.

That is why being employed and trying to now communicate in English is mentally draining and is always a stop-start, think, formulate, read, write, rewrite experience.
Many of the people I know give up their education and opportunities to seek employment just because of the fear of being put down because of their poor English.
Grammarly is like having my own personal English tutor correcting and guiding me along. It mentally frees my mind as my thoughts, energy and ideas flow freely. Thank You

Date of experience: July 27, 2022
Pennsylvania
36 reviews
20 helpful votes
Follow Mie L.
Unfollow Mie L.
Share Review
Report Review

So Grammarly is an extension you can add to your browsers that works a lot like auto-correct on a phone. It's meant to help you correct errors when typing, but like auto-correct, it causes a lot of errors as well and gives recommendations that go past wrong, keeps going, and stop somewhere near Singapore before realizing it's a moron.

I think the idea for it is great, but it's clear that whoever programs it either isn't great at programming or they're a little too good at huffing rubber cement.

As a writer, I oftentimes think faster than I can type, so the result is some garble that sounds like your drunken neighbour Farbor after a three-week binge on rum and paint thinner. Wait... Is Farbor a name?

But like birds yodeling, it happens. So I like that Google Docs will give me recommendations for minor mistakes I've made. Grammarly is a nice secondary 'mistake catcher,' but some of the recommendations it gives me makes me think back to the time I got hit in the head with a hammer and called my dentist to ask for directions to The Gap. True story. Well, except for the last part... And the middle part... And the first part...

I was told the paid version of Grammarly is better, which is what I have, and quite frankly, I've found both the paid and free versions to be about the same. Overall, it 'can' be a helpful app for minor things and if English isn't your first language, but other than that, you might get further having your cat proofread for you. I mean, unless you're more of a dog person.

Date of experience: July 27, 2022
India
1 review
0 helpful votes
Follow Mahalingam R.
Unfollow Mahalingam R.
Share Review
Report Review

Excellent and fantastic!
July 27, 2022

Helps a lot for beginners and whoever needs learn to grammar its a very useful platform for the career.

And makes to learn a lot in a simple manner understanding

Date of experience: July 26, 2022
Canada
1 review
0 helpful votes
Follow Tolu A.
Unfollow Tolu A.
Share Review
Report Review

No more complains
July 27, 2022

I am really pleased with Grammarly. I have used this service for a few years. At first, I used the free version. Then I switched to the premium. I send out weekly prayer emails, and many times people would reach out to me asking if I needed help with grammar or one thing or the other. This got quite embarrassing. After switching to the premium, I have not had any complaints in the past two years.

Date of experience: July 26, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Tolu,

Thanks for sharing your feedback with us. We especially love hearing that you are finding value in Grammarly Premium!

We strive to give our users a great experience, and it's our users' feedback that allows us to continuously evolve.

Thanks again,

Grammarly support team

LA
1 review
0 helpful votes
Follow chit G.
Unfollow chit G.
Share Review
Report Review

Is good for me due to can improve my writing skill and match words to correct

Date of experience: July 25, 2022

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
See all photos