On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grammarly Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
As a professional, I write every day. Grammarly helps to keep my written communication clear and free from grammatical errors. It's easy, I log in and the tool works in the background as I type. Grammarly is time-saving since no additional steps are needed. Genius.
I love Grammarly on Chrome, I love Grammarly on my phone.
I use it for work and messaging my beau - it's something I use 365 days a year and couldn't be without.
So far, so good. I'd love to upgrade to the deluxe version, but it's a bit too pricey for me when I add it to all the other apps I currently pay for. The free version is great, though!
Grammarly is an indispensable tool kit giving one's writings a sterling and finished quality. However, Grammarly is not constructed to integrate slang and nuance very well.
I use this service for checking my grammar for my video descriptions. Quite affordable and easy to use.
Grammarly is a very helpful tool for all non-native speakers who need to communicate in English. I just love it!
It has been a great experience, I feel I've been improving my writing, as an English learner I can't describe how helpful this extension has been.
Very good. The use of commas & spaces is a great help.
I love it but, you don't get a free trial and they have like this basic service which is great however they tell you, you have a bunch of stuff wrong and basically you have to guess what needs to be fixed, or sighn up for their "premium service," which look I'm not a business that I need to pay $40 per month so I just try to figure it out and yeah it takes me longer to send emails and letters but eh. It's okay, I guess it's better than nothing. I know I want the service I just don't want to pay monthly $40 per month for it. I'm an individual, not a corporation or I might feel different.
It has made my job easier and -of course- I have saved a lot of time. It goes right to the point!
Grammarly charged my card 140 for a year subscription without my knowledge or permission. They "renewed" it, but I never signed up for another year or automatic renewals. Now I'm stuck paying for a service that I don't even have access to. It charged me but still asked me if I would like to upgrade to premium. And the customer service is awful and mostly non-existent, if you call the number they tell you to go to the website and then end the call. I want my card information taken off of my account but it feels impossible to do. Ugh, so frustrated! Grammarly does not give any form of refund.
Grammarly is accurate and easy to use - I love the simplicity of hover and click, rather than click-right-click-choose-from-drop-downlist-click-again with other spell checkers. Just makes things so much faster, especially for those of us who don't have great typing skills. I've used Grammarly for a while on my personal computer. There is so much bad grammar and spelling on the internet, but if more people used this, it would save a lot of eye-rolling and teeth-gnashing amongst grammar and spelling perfectionists!
This is the most convenient service I have ever had. It is hovering in the background, no matter what program I am working in. I just can't believe the ease of use!
Being an Aussie, we have a different way of writing than America. I feel that I'm being interrupted by Grammarly at certain times. It makes me think that I have made a mistake and have to correct it. Otherwise, it's a very good program which makes writing easier.
Hi Gary,
Thank you for taking the time to leave us a review.
We are happy to confirm that Grammarly recognizes a number of spelling, grammar, and punctuation differences in American, British, Canadian, and Australian English. To update your language preferences, please follow the instructions provided here: https://gram.ly/cbbHS_9
We hope this helps!
Thanks again,
Grammarly Support team
Grammarly corrected all my mistakes! Very grateful that there is such a Chrome extension! Thank you and I hope to keep using Grammarly!
I've always had issues with punctuation and spelling. This is one of the best appt that I ever was introduced to me my my son. This will definitely help me since I decided to return to college after 36 years.
Thanks
Fantastic experience using Grammarly.
It gives me the confidence to write error-free communications.
My experience has been great. Thanks to grammarly. I am an author that started publishing recently. Grammarly has really been great. At first I couldn't use the app, because I couldn't log in easily, but it's cool now.
From the business
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kara,
It looks like our support team has already refunded your payment (incident #3984211).
If you consider the matter resolved following the refund of your payment and feel that the current review is not an accurate reflection of your service experience, we kindly ask you to update your review and change the rating.
Please feel free to contact us with any additional questions or concerns you may have.
Sincerely,
Grammarly Support team