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GrammarlyReviews 3,488

3.5

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
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Michigan
1 review
0 helpful votes
Follow Charlene V.
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I don't write perfectly the first time. I use point form. I write $#*!ty first drafts. I stop midsentence and make a note somewhere else to address later. Grammarly gets in the way. It pops up with annoying notes that I didn't ask for about text that I know is not perfect -- it's not meant to be. I'd like to just use it at the end when my draft is done, not have it jumping in front of grasping for my attention while I'm drafting.

Date of experience: July 27, 2024
Nicky G. Grammarly Rep
over a year old

Hi Charlene,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

If you’d like to turn off Grammarly in a particular application or on a particular website, open the Grammarly for Windows/Mac application settings by clicking the gear icon or right-clicking the floating widget.

You will have the option to turn off Grammarly for an hour or forever.

Feel free to contact us at http://gram.ly/3zJAHbw with any further questions or concerns you might have. We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Texas
1 review
0 helpful votes
Follow C N.
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The yellow highlights that remainon the page because they are behind a paywall can be very distracting and make it difficult to proof read on my own. Sometimes I turn it off to remove the noise and distraction on the screen.

Date of experience: July 27, 2024
Colorado
1 review
0 helpful votes
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For free, the tool is very good. However, the G that floats around is ALWAYS in the WAY and slows me down. I have thought several times about deleting your application, but it's really helpful.

Date of experience: July 26, 2024
Aneta A. Grammarly Rep
over a year old

Hi Karen,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

If you’d like to turn off Grammarly in a particular application or on a particular website, open the Grammarly for Windows/Mac application settings by clicking the gear icon or right-clicking the floating widget.

You will have the option to turn off Grammarly for an hour or forever.

Feel free to contact us at http://gram.ly/3zJAHbw with any further questions or concerns you might have. We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Mexico
1 review
0 helpful votes
Follow Rubén B.
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Amazing tool!
August 3, 2024

Grammarly is a very helpful tool that allows you to continue learning grammar while you write your e-mails or any kind of text, also it's an amicable system.

Date of experience: July 23, 2024
South Africa
1 review
0 helpful votes
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Five star
August 2, 2024

It had help me in my daily work and I also learning in the process.

Date of experience: July 23, 2024
Washington
1 review
1 helpful vote
Follow B D.
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Distracting and bothersome
August 1, 2024

When I first started using the free version of Grammarly, I had the option of when I wanted to have the program show me how to rewrite a certain sentence. As soon as I created an account and signed in, that stopped, and I can't turn it off. It's annoying to have the only three chances I have for that help wasted because I chose to go back on my own to change something and a pop up takes the opportunity away from me. Also, online it comes up in a search as a free plagiarism checker. That's not the case, it's a service that has to be paid for. It's not worth my time to use it. I turn it off every chance I get.

Date of experience: July 22, 2024
Nicky G. Grammarly Rep
over a year old

Hi,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your concern.

Allow us to clarify: Grammarly does offer a free and fully functional writing assistant that users can download and use without providing any form of payment. Separately, Grammarly offers a Premium version of our writing assistant, which includes additional features and functionality that users can take advantage of if they choose to purchase it. You can learn more here: https://gram.ly/cbbHVmV

Please continue to share your feedback with us as we listen and share all feedback with our team. Feel free to contact us directly by filling out this form if you have any other questions: http://gram.ly/3zJAHbw

Thanks again,

Grammarly Support team

India
1 review
0 helpful votes
Follow Hem Shailabh U.
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Grammarly has been a great aid for creating accurate, innovative and tone appropriate text from emails to whatsapp chats. Never imagined that a conputer tool could analyze sentences and suggest suitable changes. Wishing Team Grammarly a remarkable journey ahead!

Date of experience: July 18, 2024
Canada
1 review
0 helpful votes
Follow Kareem I.
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Practicle App!
July 28, 2024

Nice and practical, understandable, and easy to use. But on the other hand, the free app has limited functionality.

Date of experience: July 18, 2024
Aneta A. Grammarly Rep
over a year old

Hi Kareem,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We will be sure to share this message with the rest of our team.

Thanks again,

Grammarly Support team

Indonesia
1 review
0 helpful votes
Follow Der Q.
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Good but could be better
July 27, 2024

There's a lot of advantage of using grammarly but honestly after using it about a year or so I started to use chatgpt instead, grammarly could help me build a better text and sentences but sometimes it feels just a bit too bland

I'm mostly using the free version, so I don't know about the premium version or the ai version, but all in all chatgpt are more reliable for me at this point.

Date of experience: July 16, 2024
California
1 review
0 helpful votes
Follow Eli Z.
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I like having the Grammarly tool, but it slows down my browser, especially when it's active in Google docs. And it's not easy to temporarily turn off Grammarly on a given page.

Date of experience: July 11, 2024
Aneta A. Grammarly Rep
over a year old

Hi Eli,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Texas
1 review
0 helpful votes
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Works great
July 20, 2024

The tool has impressed my son and me. It's nice that you can select between persuasive and cool 'tones.'

Date of experience: July 10, 2024
Indiana
1 review
0 helpful votes
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Helps alot
July 17, 2024

I don't always hit the correct keys so this is great!

Date of experience: July 7, 2024
California
1 review
0 helpful votes
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Wzcellent
July 16, 2024

Always give good choices with lat word to me if I make a better one.

Date of experience: July 6, 2024
Texas
1 review
0 helpful votes
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Category Lead
July 15, 2024

The best tool and companion I ever had upon writing communications and skill work

Date of experience: July 5, 2024
India
1 review
0 helpful votes
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Awesome experience
July 12, 2024

In hurry, we tend to ignore punctuation and interjection so now not worried about it as Grammarly corrects it is jiffy

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Thought I knew proper grammar!
July 10, 2024

Grammarly has helped be improve my grammar thereby get my thoughts and points across easier.

Date of experience: June 30, 2024
Washington
1 review
0 helpful votes
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Passion84jazz
July 10, 2024

Writing my papers, notes, emails, etc. Grammarly has been there to help.

Date of experience: June 30, 2024
New York
1 review
0 helpful votes
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Very useful!
July 9, 2024

I is easy to access and used the platform. I am pleased.

Date of experience: June 29, 2024
New York
1 review
1 helpful vote
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Statistics Galore
July 7, 2024

I like the quickness that Grammarly uses to correct my work. I like the statistics that show what I have done the previous week.

Date of experience: June 27, 2024
Nigeria
1 review
0 helpful votes
Follow Damilola I.
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Beautiful experience
July 7, 2024

The experience is awesome and it has made my work more fine-tuned, devoid of errors.

Date of experience: June 26, 2024

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
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