Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grammarly

Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grammarly?
grey stargrey stargrey stargrey stargrey star

Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

We monitor reviews for authenticity

KR
1 review
0 helpful votes
Follow Jungwook Y.
Unfollow Jungwook Y.
Share Review
Report Review

Thank you for your favor.
November 4, 2022

I couldn't pay properly due to my negligence. Failed to confirm discount period.
But you guys corrected my folly.
I will definitely buy again during the next discount period. So, I wish the event was sooner.

Date of experience: November 3, 2022
Canada
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

Very Useful
November 3, 2022

It really helps me correct my writing mistakes and finds synonyms for me which is useful.

Date of experience: November 3, 2022
Canada
1 review
0 helpful votes
Follow Kike J.
Unfollow Kike J.
Share Review
Report Review

Helpful w/ grammar & spelling
November 3, 2022

It had been quite helpful in all areas. One was free because the free one you'll get limited things. Otherwise it's a good thing.

Date of experience: November 3, 2022
Switzerland
1 review
0 helpful votes
Follow D. C.
Unfollow D. C.
Share Review
Report Review

I'm very happy with Grammarly!
It's improved my written language and helped me write more clearly.

Date of experience: November 3, 2022
Washington
1 review
1 helpful vote
Follow Aaron C.
Unfollow Aaron C.
Share Review
Report Review

DISSAPOINTING
December 2, 2022

So I was writing my final essay on Docs for the semester, and the Grammarly system said, "No critical issues". I read it hoping that it had no grammar mistakes and errors and submitted it to my teacher. An hour later when I went to check up on the essay I wrote on Google Docs, it had several grammar errors. The worst part was that my essay was 20% graded on Grammar and Spelling. So it took to long to make sure EVERYTHING was correct and didn't have any mistakes and spelling errors. This who Grammarly thing takes too long in making sure the entire essay is correct. I did not get full points for my essay. This was all Grammarly's fault! I would leave zero stars if I could. I did not get full points because of this stupid system.

Date of experience: November 2, 2022
Nicky G. — Grammarly Rep
over a year old

Hi Aaron,

Thank you for bringing this issue to our attention.

We have reached out to you directly via email to gather more information from you about the issue you've experienced. If you haven't received our email, please get in touch with our customer support team by submitting a request at http://gram.ly/3zJAHbw and provide the original sentence or paragraph where the problem occurred.

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

Pennsylvania
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Reassuring
November 2, 2022

I like Grammarly, because it's very reassuring. Sometimes when I'm hesitant about spelling or punctuation, it's nice knowing that Grammarly will let me know what needs to be changed.

Date of experience: November 2, 2022
Missouri
2 reviews
0 helpful votes
Follow Valerie K.
Unfollow Valerie K.
Share Review
Report Review

My Savior On My Essay Papers
November 2, 2022

Grammarly has been such huge help when submitting my essay papers for my college classes. Couldn't make it without it!

Date of experience: November 2, 2022
Texas
1 review
0 helpful votes
Follow Sandra D.
Unfollow Sandra D.
Share Review
Report Review

Indespensible!
November 1, 2022

For this 76-year-old lady who never had typing in High School, Grammarly has been a Godsend. I can spell - but I sure can hit the wrong keys when I am at the keyboard. Thank You, Thank you!

Date of experience: November 1, 2022
Oklahoma
1 review
0 helpful votes
Follow Lily H.
Unfollow Lily H.
Share Review
Report Review

I love it
November 1, 2022

It's unique and boosts my grade by helping with grammar and spelling. Never going to stop using Grammarly I would recommend it to anyone. Great job

Date of experience: November 1, 2022
South Africa
1 review
0 helpful votes
Follow Selwyn K.
Unfollow Selwyn K.
Share Review
Report Review

Grammarly is Awesome
November 1, 2022

Absolutely Awesome and easy to use and so useful in everyday applications, it has made life so much easier, how did I ever manage without it!

Date of experience: October 31, 2022
Texas
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Share Review
Report Review

Grammarly
October 31, 2022

Love it! Grammarly efficiently clears up spelling, grammar and syntax. It also makes recommendations.

Date of experience: October 31, 2022
Malaysia
1 review
0 helpful votes
Follow Ashton A.
Unfollow Ashton A.
Share Review
Report Review

Grammarly
October 31, 2022

It had been a very good app. It has hel0ed me with most of my writing work. I really enjoy using it

Date of experience: October 31, 2022
Pennsylvania
1 review
0 helpful votes
Follow Tondalia R.
Unfollow Tondalia R.
Share Review
Report Review

Love it
October 31, 2022

Grammarly helps with my schoolwork. It makes me feel and look like a better writer.

Date of experience: October 31, 2022
Florida
1 review
0 helpful votes
Follow Rebecca O.
Unfollow Rebecca O.
Share Review
Report Review

I am incredibly impressed at how efficiently Grammerly offers legitimate, and 99.9% of the time correct advice related to what I'm trying to convey. In all honesty, I do not think I could imagine writing anything without it now! Thank you!

Date of experience: October 30, 2022
India
1 review
0 helpful votes
Follow Vijay S.
Unfollow Vijay S.
Share Review
Report Review

Good
October 30, 2022

Good on grammar correction, need some more tips on sentence formation

Date of experience: October 30, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Vijay,

Thank you so much for your positive feedback and for taking the time to post this review.

We'd love to hear more about your comments on sentence formation tips. Please feel free to share more details with us via gram.ly/3zJAHbw, so we forward them to our product team.

Thanks again,
Grammarly Support team

South Africa
1 review
0 helpful votes
Follow Oketoobo W.
Unfollow Oketoobo W.
Share Review
Report Review

Excellent
October 29, 2022

Makes typing easy and concise. With useful and very apt words.

Date of experience: October 29, 2022
North Carolina
1 review
0 helpful votes
Follow Alice F.
Unfollow Alice F.
Share Review
Report Review

OUTSTANDING
October 29, 2022

I thank God for the ones that are connected to grammarly. I been out of school for about 40yrs., and grammarly as been a life changing experience for me, especially in my writing. It makes me feel smart, and on top of things. Also, it helps me a lot in my writing assignment, and recognizing a lot of mistakes that I've been making over the years, just through the many corrections that Grammy suggests. Thanks again

Date of experience: October 29, 2022
Washington
1 review
0 helpful votes
Follow C.J. B.
Unfollow C.J. B.
Share Review
Report Review

I previously posted a review because a subscription was charged in error and not resolved by calling the number given. Thanks to personalized customer service from Kristy in response to my review, all was made right. Grammarly loses stars for the stress of this happening in the first place, but gains most of them back by the kind and persisten help of Kristy.

Date of experience: October 26, 2022
South Africa
1 review
0 helpful votes
Follow Sarel C.
Unfollow Sarel C.
Share Review
Report Review

A++ Assistant
October 26, 2022

Grammarly gets it right 99% of the time and that's why I rate 5 stars

Date of experience: October 26, 2022
Florida
4 reviews
0 helpful votes
Follow Michelle P.
Unfollow Michelle P.
Share Review
Report Review

Makes me look smart
October 26, 2022

It helps me so much. I write a lot of posts and punctuation is not my strong point.

Date of experience: October 25, 2022

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
See all photos