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Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

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Arizona
1 review
0 helpful votes
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AWSOME APP
April 3, 2023

It is a great app, I love how it helps me type. My writing on itself is bad, but with Grammarly, my writing is great!

Date of experience: April 3, 2023
California
1 review
0 helpful votes
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Shady as.
April 3, 2023

I'm only rating it 5 starts so it might get seen considering that when Grammarly sends you an email to rate their website it shows stars to click on to rate Grammarly the lower stars send you to a how can we improve quiz, pretty cool, but the higher stars send you here, essentially it filters people to only give good reviews. Also, the threat of false reviews at the bottom of this website being illegal is so fake. It references a page of the law it's talking about that's gone.
It's shady and deceitful and... Ironically enough Grammarly is the only reason this paragraph has proper grammar.

Date of experience: April 2, 2023
Australia
1 review
0 helpful votes
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Super helpful for Uni
April 2, 2023

Grammarly has been a great help with Uni assignments this year. Love it!

Date of experience: April 2, 2023
Illinois
1 review
0 helpful votes
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It been really useful at work.
English is my second language and it is important for me to write clearly and without typos.

Date of experience: April 2, 2023
Australia
1 review
0 helpful votes
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I do like Grammarly
April 1, 2023

Wish I could use it artwork. That is the only reason I have not gone premium. My workplace is very security conscious and won't allow "other" software to be downloaded.

Date of experience: April 1, 2023
Anna Y. — Grammarly Rep
over a year old

Hi, Lyn!

Thank you for taking the time to leave us a review and for bringing this concern to our attention. We're sorry to hear there's some reluctance to use Grammarly within your workplace.

You can share a link to our User Trust Guidelines with your security team: https://grammarly.com/trust.

Additionally, we would also be happy to speak directly with your security team to understand any security concerns and requirements they may have and answer any of their questions so you can continue to use and get the most out of Grammarly at your work. They can contact us directly at gram.ly/3zJAHbw.

Thanks again,
Grammarly Support team

Saudi Arabia
1 review
0 helpful votes
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We need more help
April 1, 2023

The Grammarly is not giving the correct word
Pls try make it better.

Date of experience: April 1, 2023
Anna Y. — Grammarly Rep
over a year old

Hi Mohammed,

We appreciate you taking the time to share your experience with us.

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

Australia
1 review
1 helpful vote
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'A BASIC SUMMARY'
April 2, 2023

It's good. However, at times it tends to overcorrect using unnecessary hyphens between verbs and prepositions when it's understood, along with too many commas unneeded. The 'free service' may be a little bit robotic compared to the days when I learnt grammar at school and wrote essays or compositions in primary school back in the 1950s and 60s. I am a writer in English and Spanish. I hope you see my comments as constructive. Thank you from Stephen

Date of experience: March 31, 2023
Anna Y. — Grammarly Rep
over a year old

Hi Stephen,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

Pennsylvania
1 review
0 helpful votes
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Grammarly is pretty cool
April 1, 2023

It's just been corrected all of the stuff I can't see right away, which has probably saved on many English papers.

Date of experience: March 31, 2023
California
1 review
0 helpful votes
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Love Grammarly
March 30, 2023

I like the ways that Grammarly helps me write clearer sentences.

Date of experience: March 30, 2023
Massachusetts
1 review
0 helpful votes
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Love grammarly
March 30, 2023

I've been able to work with Grammarly- enjoying how it shows how the sentence should work.
Makes my wording sound much better in my work memos, etc.

Date of experience: March 30, 2023
Saudi Arabia
1 review
0 helpful votes
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It's a very good new experience for this app to improve to grammar mistakes and self pronunciation.

Date of experience: March 28, 2023
Idaho
1 review
0 helpful votes
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Grammarly is amazing
March 27, 2023

Easy to use and helps with every day work and helps so much!

Date of experience: March 27, 2023
Louisiana
1 review
0 helpful votes
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Make me smarter
March 27, 2023

Very easy and I love the way it correct me. Make me look very professional and smart.

Date of experience: March 27, 2023
Georgia
1 review
0 helpful votes
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Ammarly
March 27, 2023

It helps me learn grammar because I'm pretty sure I'm illiterate.

Date of experience: March 27, 2023
Indiana
1 review
0 helpful votes
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Life saver
March 26, 2023

I'm a second time around college student. I haven't took an English course since 2006. I had three essays for my English Composition course which included an argumentative essay, a compare and contrast essay, and a persuasive essay. I also had to write two in MLA and one in APA. I had no clue where to start. I love the fact that Grammarly edited my essays in the right tone and format. Not only did it correct my errors, but gave me different word choices and ways to rewrite my sentences. I don't know what I would have done with this amazing website. I ended up getting two 100s and one 85. I passed the class with an A. I was so stressed out about my essays but everything turned out better than I expected. I will definitely use Grammarly again in the future.

Date of experience: March 26, 2023
Australia
1 review
0 helpful votes
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I don't want to pay for everything
April 25, 2023

I got this to help me write better for schoo. Sure it helped me with spelling, but google docs would do that normally. I could barely do anything and was always spam emailed constantly being asked to sign up and spend tonnes of money. I am a student. I do not have hundreds of dollars to spend each year.

The support team were nice overall, but my general opinion has stayed unchanged. I unfortunately cannot pay the amount that is required, and I hope that Grammarly upgrades their free services soon, or release a cheaper student version.

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2023
Anna Y. — Grammarly Rep
over a year old

Hi Nadia,

It looks like our support team has already helped you fix an issue (incident #5849137).

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.

Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly Support team

Nigeria
1 review
0 helpful votes
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Cursor
April 25, 2023

They grammarly app is good i love it but there is an exception in the app and the is cursor for Android (like Gboard). With the cursor It can be easy to navigate precisely to any word which needs to be corrected.

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2023
Anna Y. — Grammarly Rep
over a year old

Hi,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Colorado
1 review
0 helpful votes
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Great resource for students!
March 25, 2023

I love Grammarly! I use it for school and for my lab work writing. I feel like my writing has become significantly more readable and concise since using Grammarly.

Date of experience: March 25, 2023
Japan
1 review
0 helpful votes
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If I wote...Then Grammarly appears and tells me wote is wrong. After I click your sign then automatically you can rewrite it.

Date of experience: March 24, 2023
Bhutan
1 review
0 helpful votes
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Wring suggestions
April 25, 2023

I have been using Grammarly for almost a year. I found d this website very helpful and accurate until it shows the wrong suggestions recently. For example, the article is like that, "... the high authority..." Grammarly suggests removing the article "the" and when I do, it says to put article. I thought maybe the was not the correct article in that particular sentence. So, I put "a" instead of "the". But it says to remove the article. When I removed it thinking that maybe this sentence does not require the usage of the article. But again, it says to add an article. So, what is this $#*!ing $#*!? I am really frustrated with this Grammarly because it happens frequently now. Moreover, it doesn't give us the sign when there is a spelling error. These kinds of issues must be addressed as soon as possible and if not, Grammarly is the worst website to use for any writing and especially, academic writing.

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2023
Nicky G. — Grammarly Rep
over a year old

Hi,

Thank you for bringing this issue to our attention. We'd love to look into this.

Could you please contact our customer support team by submitting a request at http://gram.ly/3zJAHbw and provide the original sentence or paragraph where the problem occurred?

Our team will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
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