Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grammarly

Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grammarly?
grey stargrey stargrey stargrey stargrey star

Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Juan T.
Unfollow Juan T.
Share Review
Report Review

Todo Bien
April 10, 2023

Pues sí me apoya bastante cuando escribo mis correos.

Date of experience: April 10, 2023
Nigeria
1 review
0 helpful votes
Follow Victor J.
Unfollow Victor J.
Share Review
Report Review

More correction
April 10, 2023

Excellent in the correction that makes my types comfortable

Date of experience: April 10, 2023
Pakistan
1 review
0 helpful votes
Follow Nadeem Y.
Unfollow Nadeem Y.
Share Review
Report Review

Good.
April 9, 2023

Some premium features should be added in the free version, too.

Date of experience: April 9, 2023
South Africa
1 review
0 helpful votes
Follow SEN F.
Unfollow SEN F.
Share Review
Report Review

Excellent customer support. A big thanks to Valerie and Raymond who assisted with very quick aupoort

Date of experience: April 9, 2023
Australia
1 review
0 helpful votes
Follow Lucimara N.
Unfollow Lucimara N.
Share Review
Report Review

Lucimara
April 9, 2023

My experience with this service is very nice all, the question and answer is clear and fast I rec this service.

Date of experience: April 8, 2023
South Africa
1 review
0 helpful votes
Follow Sindisa Q.
Unfollow Sindisa Q.
Share Review
Report Review

My review on Grammarly.
April 8, 2023

It has been nice and cool working with Grammarly, I learned a lot of words and pronunciation while using Grammarly, But I did sometimes experience times where I could not write the right things because Grammarly did not show, although that's fine. After all, I like it like that 99% of the time, But overall, It has been great working with Grammarly, and with that being said, that is my review of Grammarly.

Date of experience: April 8, 2023
Nicky G. Grammarly Rep
over a year old

Hi Sindisa,

We’re sorry to hear about the issue that you've encountered. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.

Could you please reach out at http://gram.ly/3zJAHbw so that we can gather more details and see what we can do to fix it?

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

Nepal
1 review
0 helpful votes
Follow Jhabindra L.
Unfollow Jhabindra L.
Share Review
Report Review

Very helpful in my academic writing in terms of sentence correction, language flow correction and proof reading.

Date of experience: April 8, 2023
Canada
1 review
0 helpful votes
Follow olivia K.
Unfollow olivia K.
Share Review
Report Review

Extremely helpful!
April 7, 2023

English is my second language and even though I speak and write English 98% of the time, I still have limitations with the nuances of the language; Grammarly has been superb supporting my writing with that.

Date of experience: April 7, 2023
Nigeria
1 review
0 helpful votes
Follow Alfred N.
Unfollow Alfred N.
Share Review
Report Review

Good
April 7, 2023

It is a nice app and very easy to use. The only bad side is that it deletes words without your notice making your words incomplete. Aside that the app is good.

Date of experience: April 7, 2023
Nicky G. Grammarly Rep
over a year old

Hi Alfred,

We’re sorry to hear about the issue that you've encountered. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.

Could you please reach out at http://gram.ly/3zJAHbw with the screenshot of the issue so that we can gather more details and see what we can do to fix it?

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

Thailand
1 review
0 helpful votes
Follow George T.
Unfollow George T.
Share Review
Report Review

Grammarly Saves My Bacon
April 7, 2023

Using Grammarly helps me to not make spelling and punctuation errors. Left to my own devices, I'd be a mess.

Date of experience: April 7, 2023
Massachusetts
1 review
0 helpful votes
Follow Millie B.
Unfollow Millie B.
Share Review
Report Review

Helpful
April 6, 2023

At times it takes too long to make corrections. All in all, I certainly would recommend it. I personally am grateful for it. Being 89 I really need it.

Date of experience: April 6, 2023
Nicky G. Grammarly Rep
over a year old

Hi Millie,

We’re sorry to hear about the lagging issue that you've encountered. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.

Could you please reach out at http://gram.ly/3zJAHbw so that we can gather more details and see what we can do to fix it?

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

TT
1 review
0 helpful votes
Follow Roger M.
Unfollow Roger M.
Share Review
Report Review

Great Assistance
April 5, 2023

I only started using Grammarly about three months now, and while I believe that I have a fair command of the English language, it has been very helpful in assisting my statements much clearer and more concise.

Date of experience: April 5, 2023
California
1 review
0 helpful votes
Follow Melanie Y.
Unfollow Melanie Y.
Share Review
Report Review

I'm always in a rush…
April 5, 2023

I am always in a rush, so I type fast and make errors. Grammarly fixes those errors, and then I send my emails that look professional.

Date of experience: April 5, 2023
New York
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

In the end, I only want two things from my grammar checker:
1. Make good, relevant suggestions
2. Make it easy to bypass grammar suggestions with which you disagree.

Grammarly scores extremely high on both counts, IMO. I am picky about my choice of words in the first place, so I'm generally not supportive of efforts to rearrange that style. But the suggestions Grammarly makes are good ones and I tend to agree more often than disagree. In those cases where I prefer my own sentence construction, I can simply dismiss the correction and it won't return.

Moreover, while I am also pretty sure I get my tone of writing, generally, it is helpful to see how Grammarly "hears" it. Again, I generally tend to agree and where I don't, I often decide to rewrite the sentence, because clearly there's a chance of being misunderstood.

Date of experience: April 5, 2023
Australia
1 review
0 helpful votes
Follow Jas I.
Unfollow Jas I.
Share Review
Report Review

So easy to use
April 4, 2023

Grammerly's integration with all my devices means I automatically use it every day. I love the tone feature as well!

Date of experience: April 4, 2023
NL
1 review
0 helpful votes
Follow Foamyz M.
Unfollow Foamyz M.
Share Review
Report Review

Sucka n*gga d*ck
April 4, 2023

You flippin' suck. You said I are like to apply is correct L. Go dip your balls in some whopper mayonnaise. Instead of getting some customers to go get some $#*!es. Your $#*! is smaller than the people that are satisfied with this dip$#*!.

Date of experience: April 4, 2023
Oklahoma
1 review
0 helpful votes
Follow yo E.
Unfollow yo E.
Share Review
Report Review

Good
April 4, 2023

Good dsadddddnjkea,fndkjwes,mfnerkjwds,mbfuierkj,mdshnrfkje,mdsnrfmjkewm,dsnrf mdcjkewm,dsnfmmkejw,dmsrhnfkrcjed,msëñfdkejwsd,mnrfd jekmd,s

Date of experience: April 3, 2023
Pakistan
1 review
0 helpful votes
Follow Ahmad M.
Unfollow Ahmad M.
Share Review
Report Review

Best Software in the world
April 4, 2023

My experience is very good.I used to make grammar mistakes while writing English, I have benefited badly from Grammarly and I found it to be the best.

Date of experience: April 3, 2023
Brazil
1 review
0 helpful votes
Follow Salvador Pinillos T.
Unfollow Salvador Pinillos T.
Share Review
Report Review

Fantastic.
April 3, 2023

Very simple of using, help us to correct our phrases, and give us a safe to write in English. Excellent! Congratulations! And Thank you.

Date of experience: April 3, 2023
Colorado
1 review
0 helpful votes
Follow Jordan W.
Unfollow Jordan W.
Share Review
Report Review

I love Grammarly. It is great at catching little mistakes and spelling errors. My only complaint is that it sometimes tries to get me to correct the sentence into something that doesn't even make sense. It seems to struggle with word tenses and a more extensive vocabulary. Overall it is really nice and has saved me several thousand embarrassing email mistakes.

Date of experience: April 3, 2023
Anna Y. Grammarly Rep
over a year old

Hi Jordan,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
See all photos