Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Grammarly CS Team was excellent when I needed to change email addresses. They provided clear guidance, were extremely fast in the conversation, and did a great overall job.
Big shout-out to Alla, Sasha and Sia.
Keep up the great work!
I use grammarly for my stories I write and for school, and it really has helped me grow as a writer!
I found it good while working with educational and professional documents.Helped me to improve my grammar,punctuation and sentence structure to a professional level.
Suggestion!Would be more helpful if mistake are pointed out instead of choosing and thinking of right option
I'm learning as my writing is being corrected. It's been fun and educational to guess my mistakes before the corrections have been made.
Amazing experience i even take up small text chunks to Grammarly for rectification. I love it. Also it refines your brain circuits to write and pronounce correctly. Do analyze sometimes
It is a great experience using this program, especially since my English is not perfect and Grammarly helps me a lot in improving my job communication.
Grammarly has made writing very easy and professional for me.
It is one of the best platforms for communication and for professionals.
I have been an advocate for so many who are now using Grammarly.
I used this application entirely through college and graduated Magna Cum Laude because it gave my essays a professional appearance. My professors and I were totally impressed with it.
I use it now in my employment as a Project Coordinator. It corrects all my emails so that I appear professional and not in a rush each time I send them. Others have typos and incomplete sentences. It also acts as an ongoing teacher to put in those articles when describing something. It is like having a perpetual friendly teacher reminding me kindly that we need to clarify our communication.
Grammarly is very helpful and gives me peace of mind knowing my communication is clear and grammatically correct.
Having the ability to add words and phrases to the dictionary that it thinks are incorrect would be a drastic improvement. This is especially useful for people like me who work in an industry like signage which has a lot of jargon that may not be grammatically accurate. An example would be when we have a project that is finished we take completion photos. Grammarly always wants to change it to completed photos. I don't think I should have to pay for a basic feature when MS word has been doing it for 20 years.
That is my only critique. Otherwise, I love it and recommend it to my coworkers. (Mostly because I get tired of seeing their typos and grammar mistakes. Grammar Nazi here.)
When I first heard about Grammarly I thought I would never need it - after all, I have been writing all my life and I write for a living. But Grammarly has helped me get rid of those annoying little habits that develop over time, has tightened up my writing and given me fresh impetus. Also I love the encouraging little messages - who doesn't like praise?
Very useful in my writing even though I am a fantasy writer
I am a Master's degree holder, from the University of Liberia. With over 50 yrs working experience.
I have been impressed by the degree to which Grammarly has caught my mistakes and generally improved my writing. However, I do have one frustration with the product. Too often Grammarly flags as mistakes my attempts to express emphasis. For example, let's say I have a colleague on my nonprofit board who needs to address a problem, but he is adamant that someone else needs to find a solution. I might write the following to another board member: "He himself needs to address the problem." Grammarly identifies this as unclear and suggests I remove the intensive pronoun ("himself"). I disagree. I intentionally included the pronoun "himself" to emphasize that the solution does not lie elsewhere. Rather, my colleague must fix the problem himself because he is in the best position to do so. This is a subtle point that Grammarly seems unable to discern as a legitimate form of expression.
This helps me out a lot I'm definitely not the best speller it helps me out
I WOULD RATE IT 0 IF I COULD BECAUSE IT GAVE ME AN 79 WHICH IS A C+ I WROTE A VERY IMPORTANT LETTER BUT STILL A 79 THE HIGHEST I GOT WAS AN 80 WHICH IS A B- VERY WORSE AND NO I'M NOT PAYING FOR THIS DUMB PREMIUM THING WHICH IS GONNA MAKE ME FAIL. DON'T PAY FOR PREMIUM OR EVEN USE GRAMMARLY I WAS THINKING MAYBE I COULD USE IT TO HELP ME WITH MY GRADUATION ESSAY BUT I"M NOT EVER USING GRAMMARLY ANYWAYS BYEE.
The very exciting and powerful grammatical programme gives full satisfaction to the user.
It works quite well for correcting my spelling and grammar, but the icon always sits in the way, and when i try to move it it always goes back to that very in the way spot.
Hi Sam,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
Great assistance, a double-check for this old guy who has been out of school since 1990.
Thank You Grammarly, I love the application. It helps with the suggestions and makes it easy and professional emails and notes. What I love the most is the emojis that pops up when I do something right. That's cute :) Thank You!
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Mayada,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team