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Grammarly Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Grammarly is great for testing to writing a novel. Grammarly always comes up with the best words and keeps my punctuation great! I recommend it to anyone so you can put spell-checking behind you.
I paid for premium and downloaded the chrome extension and the Office add-in. Both perform inconsistently. Sometimes they just stop underlining suggestions. Their support page pretty much says maybe try this or maybe try that. Nothing works. Then it will randomly work again. Sometimes one works and not the other...infuriating. Sometimes it injects spelling corrections into a different word and produces gibberish. For example I typed "between tha". Grammarly flagged the error, suggested "between the", which I accepted, but then changed the phrase to "betweeen tha". It's impossible to find help in their support system unless you enter an exact question that someone else has. While I'm typing this I'm trying to figure out how to get grammarly to start underling suggestions again! It says I have 510 issues but keeps them a secret as to where they are!
I now prepare text messages and reports at ease and error-free.
I mean its okay. Like its kinda mid fr fr no cap ong. But to be honest grammarly, i've seen a lot of people dissin on you. And me personally? I wouldn't take that. So be better.
I have a learning disorder it affects my spelling my writing everything if it was not for Grammarly I would have all F
Grammarly is so easy and friendly to use. It is so helpful, especially if you want to convey your sentences correctly. I highly recommend this to all professionals.
I really like Grammarly, but sometimes it will give me options to fix something but it wont let me click it.
Hi Avery,
Thank you for taking the time to share your experience with us! We've contacted you directly to get a better understanding of the issue and see how we can help.
Thanks again,
Grammarly Support team
I've used Grammarly for several years and am a huge fan. I love the AI addition!
I used to Love Grammarly when I trialed the free version. I have the paid subscription the corrections are wrong. It puts together words from the beginning and ending of sentences to suggest corrections. I updated everything several times and it's still incorrect. I would love to know if anyone has a solution to this issue. I write lots of professional reports and would love to have them edited when they are completed. However at this time the app is useless in google. When I copy the report into grammarly itself I loose format and it's a lot more time consuming after writing 20 pages. Please if there is a fix let me know. If the repots were not confidential I would upload a sample. The license is through my work.
Hi,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
We have reached out to you separately to gather more details and see how we can help.
Thanks again,
Grammarly Support team
Grammarly charged my credit card even though I have no account with them. To make matters worse, there is absolutely no way to contact them because I do not have an account with them, and they will not answer the phone. Never trust a company that offers no support or someone to answer questions.
Hi Stacey,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Please note that we do not provide phone support at this time as we focus on providing high-quality responses by email. We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
Easier to find out what's wrong with my sentence shows how it looks and how the sentence looks.
Since using this app my emails I send out daily are now void of the many mistakes that have been making and knowingly.
It's interesting that these mistakes even thought they are small, make for an embarrassing email!
Absolutely user-friendly. Simple straightforward suggestions to fix the language. Great tool to oversee your writing.
They charge my credit card for anther year even though I canceled and deleted my credit card information from their website.
The customer service is horrible and there is no phone number to talk with a real person.
I am pretty sure the good reviews are all fake and from their own worker.
Hi,
Thank you for taking the time to leave us a review, and we're sorry that you had a negative experience with our customer support team. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
Even though we do not provide phone support at this time, please don't misunderstand this as any lack of interest! We focus on providing high-quality responses by email, so you're always talking to a human who can help first-hand.
Please feel free to contact us again by submitting your request here so we can assist you further: https://gram.ly/3oBn21D
We look forward to speaking with you directly.
Thanks again,
Grammarly Support team
For someone who has been out of school as long as I have it's easy to forget how to spell even the simplest of words
Using Grammarly since April 2021, thank you for improving my performance and productivity
From the business
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
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Hi James,
It looks like our support team has already helped you resolve this issue.
If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.
Please feel free to contact us at gram.ly/3zJAHbw with any additional questions or concerns you may have.
Sincerely,
Grammarly Support team