On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grammarly Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A helpful tool for freelancing. I like being able to check my work and improve it.
Very good program to verify writing and this a wonderful experience
Grammarly is pretty good when it comes to catching typos and recognizing with accurate consistency different spellings (e.g. Canada vs US), but it fails to take context and register into consideration, and gets many things wrong because of it. It also is unable to properly apply hyphenation rules (e.g. Will systematically suggest hyphens for words like ''time consuming'' or ''work oriented'' when they are used as nouns.)
I have been using Grammarly for a few months now, and I can give complete justice to the fact that it perfectly matched my expectations.
But the reason for my giving 4 stars is that, even though I am very impressed with it, there might be an even better experience waiting if it could start sharing a few extra features in the free version and the on;y problem I have been facing lately is that sometimes it underlines words as if they are misspelled but they aren't and when I click on the word it just ultimately acts as if it didn't underline it at all!
No matter though, still, overall, I believe that Grammarly is a very efficient tool, especially for those who have to write emails continuously. Will always be expectant for updates!
Hi,
Our support team has contacted you directly to get a better understanding of the issue and see how we can help.
If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we kindly ask you to update your review. Otherwise, please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
I find Grammarly useful and will upgrade soon.
It only occasionally misses the context of a sentence.
Hi,
It looks like our support team has already helped you resolve this issue.
Feel free to contact us directly by filling out this form if you have any other questions: http://gram.ly/3zJAHbw
Please continue to share your feedback with us as we listen and share all feedback with our team.
Sincerely,
Grammarly Support team
Catches the important things that you need to correct.
I am pleasantly surprised by the power and ease of use of this application, it has helped me a lot when writing work and study papers. I recommend to anyone who is not too sure of their writing in English, especially when formalizing it, thanks
Hi guys, I am a middle schooler who struggles with dyslexia and Grammarly helps me so much with schoolwork. I am incredibly grateful for its spelling suggestions before I started using Grammarly I was a rough B student but now I am on a solid A streak. I am so thankful to Grammarly.
Timothy, New Zealand.
It's been a good Software for me. Very helpful and had assisted me in my document preparation.
Picks up not only errors, but also suggests alternative wording.
I like grammerly for the most part. Sometimes it tries to change things I don't want changed, but other than that it's fine.
Hi Ruthie,
We appreciate you taking the time to share your experience with us.
As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at http://gram.ly/3zJAHbw?
Our team will need specific examples in order to investigate the issue and implement a fix.
Thanks again,
Grammarly Support team
I had an excellent experience, I liked it. I would also recommend
Why don't you give simple instructions on how to use the darn thing? It's not doing me any good as I can't figure out how to get it to check anything I have written, especially in Pages. Sure glad I didn't pay for the upgraded version!
Hi Jean,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Our support team has already reached out to you to help resolve your issue. If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.
Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions or concerns you may have.
Sincerely,
Grammarly Support team
I'm a novice writer and am working on a 40 year book. Your guidance has been extremely helpful.
Nice and easy-to-understand grammar so friendly easy and best for tension-free correct writing
From the business
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
We've contacted you directly via email to get a better understanding of the issue and see how we can help.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team