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The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Most of the time Grammarly has been helpful for spelling and grammar. However, on Google Docs, it sometimes doesn't move the underlines as I type, and it also doesn't load very fast while I am on it. Also, the suggestions of Google Docs have not been completely accurate, and sometimes repeat or contradict.
It is good but I don't use this tool very much but if you are a student if would recommend this tool or if you are a person who types a lot then I would again recommend this.It helps you to correct your mistakes so I enjoy using Grammarly when I use it.
So thank you for reading this
I had semi-weak internet one time and it said that Grammarly was working, but it was giving me corrections where they weren't needed. It was clumping the words together and saying to space them out, but they were already spaced out. Grammarly does not work without the Internet, but there have been multiple times where I had a pretty good internet level and it still didn't work very well.
I love this app. I feel much more confident when sending emails
You got spelling errors? Your text is unnecessarily long? You want better synonyms of the words you have? Then you are at the right place!
Try Grammarly today and convert your dreams in writing to a shocking reality. Wait... What are you still waiting for?
Only a complete imbecile would put their faith in Grammarly like it's some kind of sacred artifact. Anyone who relies on a mindless computer program to enhance their writing is simply deceiving themselves. The program is utterly incapable of grasping the subtle nuances of language that a genuine human being can. It's akin to asking a monkey to pen a masterpiece - a laughable concept. And if you believe that it provides any legitimate sense of security, you're living in a fantasy world. Don't be lazy - if you want to progress as a writer, you need to put in the hard work yourself. Depending on some foolish program will only result in you becoming a more pathetic writer over time.
Very stupidly bad so stupid one! Like make thing就 want money! So no brain one! At lease have free trial, please
Hi,
We appreciate you taking the time to share your feedback with us. We're sorry to hear we were unable to provide the subscription plan that could satisfy your needs. Please know we take your feedback seriously and use it to improve our service.
We do periodically offer free trials of Grammarly Premium for individual subscribers. Whenever a trial is available, you'll see the option to sign up before upgrading. In the meantime, you are very welcome to use Grammarly Free, which will allow you to get familiar with our services.
Please feel free to contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
EVERY TIME I TRY TO CORRECT THE CORRECTION THAT HAS TO BE NEEDED IT DOESN'T WORK AND IT PISSED ME OFF EVERY TIME!
Hi,
Our support team has contacted you directly to get a better understanding of the issue and see how we can help. But unfortunately, we haven't heard back from you yet.
If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we kindly ask you to update your review and change the rating or mark this issue as resolved.
Otherwise, please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
Generally I enjoy the product, I would feel more comfortable if there were more features available for new users.
I have learnt a lot from Grammarly, l didn't realise that I'm putting commas in the wrong place, or missing them out altogether. I will never become a English specialist, but l am so much more confidence in my writing and grammar, with Grammarly assisting me
Great experience in using proper grammar with the help of this service.
Several unknown mistakes were committed during the drafting of a letter but now tension free to draft a mistakeless letter.
I'm a best-selling author who bought the Premium version to help me edit my new book. I understand the limitations of the number of characters but it doesn't matter. I have spent the last 3 hours trying to get Grammarly to work in Word on windows 11 and 10. It constantly failed. It would find over a thousand suggestions but i couldnt actually click accept. I uninstalled and re installed multiple times. I cleared my cache like the forums online suggest. Nothing was working. I finally started copy pasting single chapters into the browser version and that works but only barely.
After about 20 minutes all of the edits that i had skipped because i didn't like the suggestion popped right back as if i never addressed them.
The interface is clunky at best. I want a refund. Frankly its been so terrible i feel like I should be paid jsut for how garbage it is and all the time I've wasted trying to use it.
Never buy this product.
Hi,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
We've contacted you directly to help resolve your issue, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
I use it all the time, it is really helpful; I do not know what else to say!
AM SERIOUSLY considering replacing my Microsoft Office 365 for this product.
Grammarly catches many more mistakes in my writing than 365 does.
Only good for people who have no command of English. I am sure it is useful for people who are learning English but for native speakers the functionalities are extremely basic. And I still get their awful, annoying adverts on youtube.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
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Hi Aidan,
We’re sorry to hear about the issues that you've experienced. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.
Could you please reach out at http://gram.ly/3zJAHbw so that we can gather more details and see what we can do to fix it?
We look forward to speaking with you directly and finding a resolution to your problem.
Thanks again,
Grammarly Support team