Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grammarly

GrammarlyReviews 3,488

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grammarly?
grey stargrey stargrey stargrey stargrey star

Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Aidan U.
Unfollow Aidan U.
Share Review
Report Review

Mild Glitches, that's all.
October 13, 2023

Most of the time Grammarly has been helpful for spelling and grammar. However, on Google Docs, it sometimes doesn't move the underlines as I type, and it also doesn't load very fast while I am on it. Also, the suggestions of Google Docs have not been completely accurate, and sometimes repeat or contradict.

Date of experience: October 13, 2023
Nicky G. Grammarly Rep
over a year old

Hi Aidan,

We’re sorry to hear about the issues that you've experienced. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.

Could you please reach out at http://gram.ly/3zJAHbw so that we can gather more details and see what we can do to fix it?

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

India
1 review
0 helpful votes
Follow rose G.
Unfollow rose G.
Share Review
Report Review

GOOD
October 12, 2023

It is good but I don't use this tool very much but if you are a student if would recommend this tool or if you are a person who types a lot then I would again recommend this.It helps you to correct your mistakes so I enjoy using Grammarly when I use it.

So thank you for reading this

Date of experience: October 12, 2023
Alabama
1 review
0 helpful votes
Follow Nina W.
Unfollow Nina W.
Share Review
Report Review

Improve functions with low internet
October 12, 2023

I had semi-weak internet one time and it said that Grammarly was working, but it was giving me corrections where they weren't needed. It was clumping the words together and saying to space them out, but they were already spaced out. Grammarly does not work without the Internet, but there have been multiple times where I had a pretty good internet level and it still didn't work very well.

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Colorado
1 review
0 helpful votes
Follow Maria Z.
Unfollow Maria Z.
Share Review
Report Review

Positive experience with Grammarly
October 11, 2023

I love this app. I feel much more confident when sending emails

Date of experience: October 11, 2023
Kenya
1 review
0 helpful votes
Follow Brian B.
Unfollow Brian B.
Share Review
Report Review

You got spelling errors? Your text is unnecessarily long? You want better synonyms of the words you have? Then you are at the right place!
Try Grammarly today and convert your dreams in writing to a shocking reality. Wait... What are you still waiting for?

Date of experience: October 10, 2023
New York
1 review
1 helpful vote
Follow lazy w.
Unfollow lazy w.
Share Review
Report Review

Only a complete imbecile would put their faith in Grammarly like it's some kind of sacred artifact. Anyone who relies on a mindless computer program to enhance their writing is simply deceiving themselves. The program is utterly incapable of grasping the subtle nuances of language that a genuine human being can. It's akin to asking a monkey to pen a masterpiece - a laughable concept. And if you believe that it provides any legitimate sense of security, you're living in a fantasy world. Don't be lazy - if you want to progress as a writer, you need to put in the hard work yourself. Depending on some foolish program will only result in you becoming a more pathetic writer over time.

Date of experience: October 10, 2023
Singapore
1 review
0 helpful votes
Follow Lim N.
Unfollow Lim N.
Share Review
Report Review

Need money
November 9, 2023

Very stupidly bad so stupid one! Like make thing就 want money! So no brain one! At lease have free trial, please

Date of experience: October 10, 2023
Nicky G. Grammarly Rep
over a year old

Hi,

We appreciate you taking the time to share your feedback with us. We're sorry to hear we were unable to provide the subscription plan that could satisfy your needs. Please know we take your feedback seriously and use it to improve our service.

We do periodically offer free trials of Grammarly Premium for individual subscribers. Whenever a trial is available, you'll see the option to sign up before upgrading. In the meantime, you are very welcome to use Grammarly Free, which will allow you to get familiar with our services.

Please feel free to contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Texas
1 review
0 helpful votes
Follow good S.
Unfollow good S.
Share Review
Report Review

Good
October 9, 2023

Good good good good good god good good good good good good good good good good good good

Date of experience: October 9, 2023
Wisconsin
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

My Book
October 9, 2023

I like your product writing my book, but cannot afford Premium…

Date of experience: October 8, 2023
Minnesota
1 review
0 helpful votes
Follow seo s.
Unfollow seo s.
Share Review
Report Review

Annoys me
November 10, 2023

EVERY TIME I TRY TO CORRECT THE CORRECTION THAT HAS TO BE NEEDED IT DOESN'T WORK AND IT PISSED ME OFF EVERY TIME!

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
Nicky G. Grammarly Rep
over a year old

Hi,

Our support team has contacted you directly to get a better understanding of the issue and see how we can help. But unfortunately, we haven't heard back from you yet.

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we kindly ask you to update your review and change the rating or mark this issue as resolved.

Otherwise, please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

West Virginia
1 review
0 helpful votes
Follow Rudolph Q.
Unfollow Rudolph Q.
Share Review
Report Review

Trial user
October 8, 2023

Generally I enjoy the product, I would feel more comfortable if there were more features available for new users.

Date of experience: October 7, 2023
Turkiye
1 review
0 helpful votes
Follow Alişan S.
Unfollow Alişan S.
Share Review
Report Review

Translate
October 7, 2023

It is particularly useful to develop quick and proper suggestions. It allows me to translate and write properly.

Date of experience: October 7, 2023
Canada
1 review
0 helpful votes
Follow Ali C.
Unfollow Ali C.
Share Review
Report Review

Fantastic
October 7, 2023

Excellent app.it make my job and writing easy.very helpful.

Date of experience: October 6, 2023
GB
1 review
0 helpful votes
Follow Les S.
Unfollow Les S.
Share Review
Report Review

Like having a secret English teacher
October 6, 2023

I have learnt a lot from Grammarly, l didn't realise that I'm putting commas in the wrong place, or missing them out altogether. I will never become a English specialist, but l am so much more confidence in my writing and grammar, with Grammarly assisting me

Date of experience: October 6, 2023
Oklahoma
1 review
0 helpful votes
Follow phyllis P.
Unfollow phyllis P.
Share Review
Report Review

Checker grammar
October 6, 2023

Great experience in using proper grammar with the help of this service.

Date of experience: October 6, 2023
India
1 review
0 helpful votes
Follow Devendra Kumar G.
Unfollow Devendra Kumar G.
Share Review
Report Review

Wonderful experience in drafting
October 6, 2023

Several unknown mistakes were committed during the drafting of a letter but now tension free to draft a mistakeless letter.

Date of experience: October 6, 2023
Washington
1 review
0 helpful votes
Follow Owl M.
Unfollow Owl M.
Share Review
Report Review

I'm a best-selling author who bought the Premium version to help me edit my new book. I understand the limitations of the number of characters but it doesn't matter. I have spent the last 3 hours trying to get Grammarly to work in Word on windows 11 and 10. It constantly failed. It would find over a thousand suggestions but i couldnt actually click accept. I uninstalled and re installed multiple times. I cleared my cache like the forums online suggest. Nothing was working. I finally started copy pasting single chapters into the browser version and that works but only barely.

After about 20 minutes all of the edits that i had skipped because i didn't like the suggestion popped right back as if i never addressed them.

The interface is clunky at best. I want a refund. Frankly its been so terrible i feel like I should be paid jsut for how garbage it is and all the time I've wasted trying to use it.

Never buy this product.

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Nicky G. Grammarly Rep
over a year old

Hi,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to help resolve your issue, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Argentina
1 review
0 helpful votes
Follow Tatiana I.
Unfollow Tatiana I.
Share Review
Report Review

Excellent!
October 5, 2023

I use it all the time, it is really helpful; I do not know what else to say!

Date of experience: October 5, 2023
Tennessee
1 review
0 helpful votes
Follow greg F.
Unfollow greg F.
Share Review
Report Review

Better Than
October 5, 2023

AM SERIOUSLY considering replacing my Microsoft Office 365 for this product.
Grammarly catches many more mistakes in my writing than 365 does.

Date of experience: October 5, 2023
GB
1 review
0 helpful votes
Follow Nathan K.
Unfollow Nathan K.
Share Review
Report Review

Only good for people who have no command of English. I am sure it is useful for people who are learning English but for native speakers the functionalities are extremely basic. And I still get their awful, annoying adverts on youtube.

Date of experience: October 5, 2023

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67