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The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Grammarly customer service (Nicky specifically) helped me out when I wasn't totally satisfied with a previous customer service experience. I had not realized that I had two years of premium subscriptions and I wanted a refund given I'm a broke grad student and didn't even use the premium because I didn't realize I had it. I was only given a partial refund initially but Nicky really pulled through for me when I felt unsatisfied with that. Thank you! I have enjoyed grammarly for years and I appreciate the help
Since the day I downloaded Grammarly, I have seen my writing become better and better every single day. Not only has it corrected my every mistake, but it has helped me to stop making those mistakes. 5/5, would recommend.
So handy and quick and self executed app. Cant imagine working without it now. Super responsive and easy to use.
I was doing a test online and barely cared about grammar at all but in the end with a few minutes to spare the bot alerted me of twenty mistakes and I ended up with a nearly perfect score. Grammarly can improve by being accessible anywhere e.g. like on gaming platforms
Awesome tool. Helps me write correctly which enhances my communication. Would be good if one of the little icons can also be moved around the screen because sometimes it blocks my view. Would be even better if the AI can detect what you want to communicate and propose some options of the entire communication. Other than that, its a good tool.
This app is constantly wrong about everything and continues to glitch. When I add something to my dictionary or tell Grammarly that I do not need the suggestion that it gave me I refresh and the changes I made are ignored by Grammarly. Overall, this is a crappy app I do not recommend you will waste your time, money, and energy, and get very frustrated. Do not download.
Hi Hayle,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
With this application, I have been able to make use of correct English words and I must rate it 100 percent because I derived satisfaction using the application.
I have been using grammarly as a review to keep my grammar skills current for years. I signed up after I purchased the blue book, which was a great resource for common mistakes.
I didn't think I needed this when all the ads started showing up on YouTube but I tried and now I can't do without it. This is one of the best tools for sales and my business when communicating with customers.
I use grammarly real often I make a lots of mistakes and is the best helper one could have.
I oficially recommend Grammarly because it helps me at all times for example at the time of writing something for an email assignment project etc and it works to perfection at least for me
I use this app for editing everything from poems, my manuscripts and all other writings. I can't live without jt!
Grammarly is well worth the money, that is what I tell my classmates! Having to write weekly discussions and essays using APA format, this has made it a breeze to edit and get things submitted on time. I have a 4.0 GPA in my sophomore year of my 4-year bachelor's degree in human services! Glad I tried it out!
I can't find the right words to describe my experience with it at the moment.But only word is good enough.Phenomenal.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
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Hi,
We appreciate you taking the time to share your feedback with us.
As for the issue you're experiencing, our engineers are aware of it. Please rest assured they are working on it, but unfortunately, we do not have an ETA for a fix just yet.
In the meantime, we recommend using Grammarly for Windows and Mac—it offers a widget that you can move across your screen. This product offering works where you write, allowing you to always have access to Grammarly’s writing suggestions! Install it once on your device to easily move between apps, platforms, documents, and emails. You can find more information here: https://gram.ly/3qj0YLK
Please contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team