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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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New York
1 review
0 helpful votes
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Quick and easy
January 13, 2025

Quick and easy. No problem with online menu. Heading to pick up now

Date of experience: January 13, 2025
Massachusetts
1 review
0 helpful votes
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Right on time
January 12, 2025
Updated review

I ordered 4 pizzas. They were delivered piping hot, right on time at 7:15.

Date of experience: January 12, 2025

On time and cheerful driver
July 20, 2024
Previous review

My pizza arrived on time and the driver was friendly and polite.

Date of experience: July 20, 2024

Easy to order
April 12, 2024
Previous review

Easy to order

Date of experience: April 12, 2024
Massachusetts
1 review
0 helpful votes
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Good experience
January 12, 2025

There were no additional costs, and it was simple enough to place an order online.

Date of experience: January 14, 2025
Massachusetts
1 review
0 helpful votes
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Easy and quick way to get the job done and everyone fed before bed

Date of experience: January 11, 2025
Massachusetts
1 review
0 helpful votes
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Great pizza
January 12, 2025
Updated review

Great and yummy pizza as always. What else do you want me to say?

Date of experience: January 11, 2025

Great pizza
July 20, 2024
Previous review

Great pizza, arrived within the given timeframe. What else more do you want?

Date of experience: July 20, 2024

So far so good
April 5, 2024
Previous review

So far so good. This time the email wasn't caught by spam

Date of experience: April 5, 2024
Vermont
1 review
0 helpful votes
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Menu is difficult to use
January 11, 2025

Menu is difficult to use. Xxx xxx xxx xxx xxx xxxxcxxxxxxxxxx

Date of experience: January 11, 2025
Greenland
1 review
0 helpful votes
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Credit card field doesn't recognize stored cards on iPhone

Date of experience: January 11, 2025
Massachusetts
1 review
0 helpful votes
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Easy and simple to use thank you definitely going to be using again

Date of experience: January 11, 2025
Massachusetts
1 review
0 helpful votes
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Not easy to edit order
January 11, 2025

Not easy to edit order - not intuitive navigation and user interface on my phone…..

Date of experience: January 11, 2025
Massachusetts
1 review
0 helpful votes
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=) Its cool with me, grateful for delivery options from many places

Date of experience: January 11, 2025
California
1 review
0 helpful votes
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Easy transaction
January 11, 2025

Everything pretty smooth but didn't get receipt upon purchase.

Date of experience: January 9, 2025
Massachusetts
1 review
0 helpful votes
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Good easy to order and intuitive
January 11, 2025

Good easy to order and intuitive. I hope restaurant gets the order

Date of experience: January 10, 2025
Massachusetts
1 review
0 helpful votes
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Credit card entry form wasn't recognized by my computer as a CC entry form so I had to type things in manually. The menu was a ain to navigate.

Date of experience: January 10, 2025
Connecticut
1 review
0 helpful votes
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Easy to navigate the site
January 10, 2025

Easy to navigate the site. I really have nothing more to say.

Date of experience: January 10, 2025
New Hampshire
1 review
0 helpful votes
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Very quick and efficient
January 10, 2025

Very quick and efficient - thanks! Looking forward to making the pickup shortly

Date of experience: January 10, 2025
New York
1 review
0 helpful votes
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Ordering process was easy
January 10, 2025

Ordering process was easy. Will be great if the delivery arrives at the time I requested

Date of experience: January 10, 2025
Massachusetts
1 review
0 helpful votes
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Fine lets see how it goes,and maybe come back a second time,again,t/y

Date of experience: January 11, 2025
Massachusetts
1 review
0 helpful votes
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I wish I you were transparent with restaurant costs
January 9, 2025
Updated review

Everything was good, but I would just like to see more transparency.

Date of experience: January 9, 2025

It's fine
October 9, 2024
Previous review

It's fine. Please do not make me type more characters. Geez.

Date of experience: October 9, 2024
Connecticut
1 review
0 helpful votes
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Good
January 7, 2025

Very good overall service and food, well cooked and made on time

Date of experience: January 6, 2025
Massachusetts
1 review
0 helpful votes
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Easy to use
January 5, 2025

Easy to order delivery, and get help if there is a problem. Thank you

Date of experience: January 5, 2025