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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to order, I could see all the dishes available very easily.
First time ordering from Steve's online. Our family has been going there for years.
Pretty good. Needs a option to withhold ingredients...
You need to offer Apple Pay. It would be way better. Also having to type 50 characters is too much
Bad user interface. Mobile support is terrible. Do better. Thanks.
Seems easy to navigate through site making ordering easy. First time having delivery so cannot speak to timly delivery.
Straightforward process. Options were clear. All the price options were clear also.
Sometimes the restaurant does not receive the order online
Easy site to use, on-time delivery and the orders come as I want them
I've never had an issue before, but the last order I placed, though confirmed by Grabull, was not received by the restaurant, and I had to resubmit it.
It's an easy site to use, and I've never had an issue with deliveries, or receipts, or anything
The website is easy to maneuver through, and quick...very user friendly.
Please add Pictures of items and I don't need 50 characters!
Easy to order. No problem s... delicious food. The plate of food was full of meat and lots of spices.
Adding Apple Pay would be ideal rather than having to add a cc number
Navigating the website & ordering was easy. I was able to view the establishments menu & pay via cc. I intended to pick up myself but I believe I could have arranged delivery as well. A good 1st experience.
So far, I have not complaints. It's my first time using it because a restaurant's website directed me here.
Forgot to put my order through Then I ended up getting 2 orders because one was compensated by the store and the other by grabull
It was being weird about editing items so I deleted the item and re-added it. Figured it out but it was a mote annoying.
You are wasting my time. Just an order, and I picked up. Such a simple and normal action, what to do you expect me to say?
Easy to navigate and smooth ordering process. No issues at all.
I don't like grabull, it's not pleasing to the eye and kind of hard to follow.
Simple, yet we'll see what the restaurant received. Will provide update
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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