GovSimplified
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GovSimplified Reviews Summary
GovSimplified has 725 customer reviews and ranks 86th in the Government Records category. Common review topics include security card, security office.
I was not happy with this experience. I called in and that process was ok, agent was a little pushy, and in the process some how the ss # was put in wrong. The agent had given me the 24- hour price but was going to process it like a 1- hour price which was very nice but not when it turned into over a 24-hour ordeal. So not so sure if that was done intentionally so we did not get the discount anyway. The main complaint is when trying to call back in to get this situation taken care of was absolutely ridiculous. I was on the phone 3 times and waited over 30 mins each time. The second time the agent told me after I explained the situation, and had raise my voice to do that, she said she was going to go ahead and help us and again was on hold again for over 30 mins and finally hung up. I should have not paid any money for this service, it is not customer friendly and I feel I should be refunded some or all of the money that was supposed to make this an easier process.
Using this page made me feel great getting my ein since I tried other pages to do my application and was fraud i can't thank you enough guys you did a terrific job
I would definitely recommend you guy.
Overall good. Would like some sort of way to print a form/letter that contains the new EIN number. Not having to copy it off the screen.
Edward B.,
You are able to download a copy of the SS-4 form containing your EIN number using the same secure link provided via email. The option to download is available directly beneath your EIN Status update and Survey link. Please contact us if you have any additional questions or would like for us to send the form to you instead. We are available at 888-629-9001, M-F 9:00 AM - 7:00 PM EST or at [email protected].
I really can't explain the experience because there wasn't really nothing to describe it was just a quick and simple task
I cannot believe how fast I got this. You were extremely helpful.
THE NAME OF MY COMPANY IS WRONG. I SPECIFICLY EXPLAINED EACH LETTERS MEANING. THE COMPANY IS: B. D. GOs'. We all make mistakes. Yet I paid a lot of money, for correct services. Fix my company's name please
Hi D F.,
We apologize for the delay cause by the wrong name appearing on your initial SS4 form. Thank you for allowing our customer service agents to assist you in correcting this. You should have received the official CP 575 A Notice with the correction already. If you require any additional assistance please feel free to give us a call at 888-629-9001, M-F 9:00 AM - 7:00 PM EST or reach out via email at [email protected].
I was led to believe that I would receive the form I need to deposit a check to the estate account. Can you e-mail the confirmation because the bank says it needs the actual confirmation, not just the number, before they can set up account? I paid your fee because I did not want to wait the 4 weeks. If you cannot e-mail me the confirmation, I paid your fee for nothing.
Dear Juanita P.,
We love the opportunity to assist you but we are unable to locate your order simply using your SiteJabber screen name. Please contact us directly at 888-629-9001 or [email protected]. A member of our dedicated team is available to assist you M-F 9:00 AM - 7:00 PM EST. We look forward to hearing from you.
I was politely given the information I needed. It was much easier than traditional means and less expensive!
My experience was a good one. The process was easy. I got the number quickly. Now I can get my job done.
John was very nice but you have usurped the IRS online services in a very sneaky way. I could have done this online myself for no charge but you charge $109 and make it seem as though you are connected to the IRS. I am very upset and the promised information has not been delivered and I cannot download my SS4 form. You are not to be trusted. You do not answer your help line. YOu are a fraud.
Janet S.,
Our priority is to simplify what can at times be a tedious and complicated process otherwise, and we're sorry to hear of your experience. We aim for clarity, transparency and conciseness in the description of our company and the services we provide. We apologize if at the time of your visit our services were unclear to you. On our landing page and each subsequent page throughout the application process we explain our service and supply that we are not at all affiliated with the US Department of Treasury or the IRS so that our clients are made aware before they begin the process. We are a private company that acts as a third party designee for clients that choose our service for its convenience and value. Many customers use our service everyday because they have difficulty understanding the instructions provided on the IRS website, they do not want to spend time on the phone with the IRS, they are having issues with their EIN Number or require an EIN in a hurry.
We understand that you've experienced difficulty reaching us by phone. If you have any additional questions, please feel free to contact us at [email protected] as well. A dedicated agent will respond to your inquiry within 24-48 hours. We are also available M-F 9:00AM to 7:00PM EST at 888-629-9001.
Thank you for your prompt and most needed documents for our church. Also, thanks for your professional service so I could receive the official information and specific instructions.
Found the form I needed, filled it out. There were three delivery options, one was for 60 minutes. Due to the fact that I need the form today, the 60 minute delivery was my choice. I did receive it on time!
The representative worked quickly to help assist me with establishing an EIN. They were poised and patient. I would recommend this service to everyone.
Would be more user friendly and convenient if the application plates
Had a "PRINT" selection box as well.
Otherwise, Anthony provided excellent customer service today to facilitate the
Application and receipt of a much needed EIN due to a recent death in our family.
Thanks to him and your company.
I am very happy for the service I got from your company, also very fast.
Thank you
Operator was polit. But I felt taken advantage of after I found out from an IRS employee that I could have gotten this FREE but wasn't given a choice. Yes I understand it is a business and you are out for the almighty dollar, but $99.00 for something that is free is a little far fetched. I wouldn't be so bothered about this had I been given a return phone call after I had called and left 3 messages. No return call, no email, no acknowledgment at all. Very very disheartening. I have my EI N but I had to call BBB and a few other people to make sure I wasn't being dooped. I am currently headed to my bank to make sure this company does not have any access to my bank account to wipe me out. I would not feel this way had someone in the company been decent enough to return a phone call or send an email. My rating would have been so much higher had more contact had been made after you state if there are any questions or if I have any problems to please call the company, obviously this is just read from a script and printed on your site to take up space and time.
Dear Lisa,
We are committed to help and we are very sorry to hear of your terrible experience trying to reach us or receive a callback. Our dedicated customer service team works hard to answer every call as promptly as possible without sacrificing the level of service provided to each individual caller and messages left on the phone receive equal priority. If you remember the number you dialed please supply it in a reply email so that we may look into why this occurred. Providing expedient and efficient service is the cornerstone of our business. We were founded on the idea that you should be able to focus on what really matters. The idea is for our customers to be able to accomplish certain necessary tasks from the comfort of their own home with the least amount of hassle. Our goal was not to disappoint you.
We are a private company and act as a third party designee for clients that choose our service for its convenience and value. We have been in business for over 2 years and supply on our landing page and each subsequent page throughout the application that we are not at all affiliated with the US Department of Treasury or the IRS to ensure that our clients are aware of the distinction before they begin the process. We apologize if at the time of your visit our services were unclear. We are happy to hear that you received your EIN and wish you all the best with your entity.
Customer Service is available at 888-629-9001 and at [email protected], M-F 9:00AM - 7:00PM EST. If you find the lines extremely busy or you are unable to reach an agent during normal business hours, please send an email. We will respond within 24-48 hours to your request.
The representative that initially helped me was very kind, enthusiastic, and helpful. However I was disappointed that I had to wait several days to get my number. Overall I had a pleasant experience.
The personnel was very helpful and quick in retrieving my tax id#
The representative was professional, courteous, and answered all of our questions thoroughly. She was very cooperative and a joy to work with.
Your website was very easy to use and helpful hints too.
Karen R.,
We are surprised and disappointed to hear of the issues you experienced. We would like the opportunity to personally address them and ask that you please contact us directly at 888-629-9001 or at [email protected]. We look forward to hearing from you.