Gov.ukReviews 2

On 16 January 2025, I submitted an appeal to the Planning Inspector regarding East Suffolk's decision to refuse planning permission for a minor single-storey rear extension. This extension was intended to significantly improve my inclusion, quality of life, and general amenity, particularly as I am a disabled and vulnerable individual. There were no reasonable alternatives available, nor was it possible to make a further planning application.
The Planning Inspector's Validation Team and Customer Service declined to consider my appeal, stating that it was received 22 days after the prescribed time limit. I contend that this decision did not fairly account for the extended Christmas holiday period, my ongoing complaint to the Local Government and Social Care Ombudsman, or service limitations experienced by both their office and East Suffolk during this festive season.
While the Planning Inspector has the authority to overturn a refusal and grant an extension of time, this discretion was not exercised in my case; instead, I was referred to the Parliamentary and Health Service Ombudsman. I believe the decision-making framework was not applied in a fair or proportionate manner, and maintain that I was not out of time.
I also question whether the institution is fulfilling its intended role impartially and proportionately, rather than contributing to potential discriminatory barriers. Both the Chief Executive and my Member of Parliament have been informed, as they possess the authority to intervene, but neither has exercised this option to date.