Gourmet Gift Basket Store

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Gourmet Gift Basket Store

3.8

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Gourmet Gift Basket Store Reviews Summary

Gourmet Gift Basket Store has a rating of 3.8 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gourmet Gift Basket Store most frequently mention and customer service. Gourmet Gift Basket Store ranks 5th among Gift Baskets sites.

service
14
value
37
shipping
37
returns
1
quality
36

Instant Feedback

419 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Satisfied
March 30, 2023
Updated review

I recieved an email saying the order had been shipped but nothing after that. I had to contact the company after 4 days and then I got some correspondence.

Date of experience: March 30, 2023

Rather clunky website
April 22, 2023
Previous review

Rather clunky website

Date of experience: March 23, 2023
Canada
1 review
1 helpful vote
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Good!
March 23, 2023
Updated review

Overpriced, but good! Basket was delivered in good amount of time.

Date of experience: March 23, 2023

Overpriced due to fees
April 15, 2023
Previous review

Overpriced due to fees

Date of experience: March 15, 2023
Canada
1 review
1 helpful vote
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Really Terrific Experience
March 22, 2023

So often I've been disappointed with products like this. They rarely show like expected or advertised. The customer service surrounding the build of my baskets was top notch, and the results were exactly as expected. Staff could teach a few companies today, how great Client satisfaction is delivered. Well done!

Date of experience: March 22, 2023
Texas
1 review
0 helpful votes
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Excellent experience. Monica was polite, professional and eager to help.

Date of experience: March 16, 2023
Canada
1 review
0 helpful votes
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Quick
February 23, 2023

Awesome. Received so quickly. No complaints here, my daughter is thrilled

Date of experience: February 23, 2023
Monika K. — Gourmet Gift Basket Store Rep
over a year old

Thank you for your kind words, your feedback is very important to us and to our future customers. We hope the your daughter will enjoy this sweet frog for many years.

Canada
1 review
0 helpful votes
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Excellent gift basket!
February 23, 2023

The gift basket was easy to order, nicely put together, the snacks were great and it relayed the intended message.

Date of experience: February 22, 2023
Monika K. — Gourmet Gift Basket Store Rep
over a year old

Thank you for your great review, your feedback is very important to us and to our future customers. We hope the recipient will be comforted with this gift basket and the special sympathy gift in their time of sorrow.

Canada
1 review
0 helpful votes
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New citizen basket.
February 3, 2023

A Canadian basket is a great choice new citizens. Tons of choices.

Date of experience: February 3, 2023
Monika K. — Gourmet Gift Basket Store Rep
over a year old

Thank you for your kind words, your feedback is very important to us and to our future customers. We hope that your special Maple Goodness Canadian Gift was well received by the recipient. Looking forward seeing you again in the future. Special requests are always welcome just let us know what do you have in mind.

Canada
1 review
0 helpful votes
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Beautiful baskets!
February 2, 2023
Updated review

Website easy to use and navigate, final product to recipient very nice and bountiful!

Date of experience: February 2, 2023
Monika K. — Gourmet Gift Basket Store Rep
over a year old

Thank you for your kind words, your feedback is very important to us and to our future customers. We hope that your special fruit basket was well received by the recipient. Looking forward seeing you again in the future.


Lots to choose from, and website is very user friendly!
August 12, 2022
Previous review

Lots to choose from, and website is very user friendly!

Date of experience: August 12, 2022
Canada
1 review
0 helpful votes
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Nut and cheese basket
December 30, 2022

The basket took a week to arrive but I believe it was do to poor timing on my part because of Christmas being on a Sunday, and Monday and Tuesday being holidays

Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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Good experience
December 22, 2022

Excellent customer service as there was a bit of confusion on my part and i checked off a box that I shouldn't have and I received a telephone call to verify my selection.

Date of experience: December 22, 2022
Michigan
1 review
0 helpful votes
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Joyous Basket
December 20, 2022

Excellent selection, easy to follow website, on time delivery and courteous, friendly delivery person. Outstanding product, overall positive experience
Again!

Date of experience: December 19, 2022
Canada
1 review
0 helpful votes
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Huge thanks…
December 19, 2022

Your service is fabulous and flawless! The Christmas cake was wonderful, delivered on time and sooo much appreciated!

Date of experience: December 19, 2022
Canada
1 review
0 helpful votes
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Fabulous
December 19, 2022
Updated review

Such a good experience earlier today, i decided to send another one!
The first two dellveries went well. Haven't heard from the third one yet -- the one i sent later than the first two.
Ordering was difficult -- only because your selection is so comprehensive. I wanted to suit the contents to the recipients and your great selection enabled me to match the baskets so much better than the other companies i've tried in previous years. It just took longer to get it right! Thank you!

Date of experience: December 18, 2022

Such a good experience earlier today, i decided to...
December 10, 2022
Previous review

Such a good experience earlier today, i decided to send another one!

Date of experience: December 10, 2022

Monika is great!
December 10, 2022
Previous review

Monika is great! Hope this works out where the two baskets go to two different places. Your baskets look wonderful, i'd like to order them again next time.

Date of experience: December 10, 2022
Canada
1 review
0 helpful votes
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Happy Customer
December 16, 2022

My recipients are very happy with the Santa Gift Packages. The packages are beautifully wrapped.
Thank you for making Christmas more jolly!

Date of experience: December 16, 2022
Canada
1 review
0 helpful votes
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Excellent Ordering Experience!
December 16, 2022

Kornelia has been sooooo helpful in getting my order delivered including having to change delivery addresses to accomodate a recipient who I was unaware was out-of-town. Extremely helpful throughout the entire process. I would definitely recommend ordering from the Gourmet Gift Basket Store without hesitation. Fantastic customer service! 5+++ stars!

Date of experience: December 16, 2022
Canada
1 review
0 helpful votes
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Pickle ornaments
December 14, 2022

Very helpful customer service was delivered on time

Date of experience: December 14, 2022
Canada
1 review
0 helpful votes
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Great Service
December 11, 2022

There was a glitch when I tried to order online. I had very helpful customer service when putting my order through by phone. My order was delivered on time.
My experience was very positive and I would definitely use Gourmet Gift Basket again.

Date of experience: December 11, 2022
Canada
1 review
0 helpful votes
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Customer was very satisfied
December 5, 2022

Great choices! They enjoyed the treats and put a smile on all the employees!

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
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Exceptional
November 29, 2022
Updated review

Very good service and informative. Very pleasant experience dealing with the store person! Love the ornaments!

Date of experience: November 29, 2022

Good good good
November 22, 2022
Previous review

Good good good

Date of experience: November 22, 2022
Canada
1 review
0 helpful votes
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Sympathy Basket
October 20, 2022

If you can ship as soon as possible, then I would say this is a great website for sending Sympathy Baskets.

Date of experience: October 20, 2022

From the business

Gift-givers have celebrated the important moments in their life with our collection of superior-quality, hand-chosen gifts. From the start, we have focused on top-quality products and keepsake containers brought together to create delightful gourmet food gift baskets. Today we are proud to be the only online store in Canada where you can order gift baskets, flowers, cakes, and unique gifts, all in one place. Our well-trained staff provide superior customer service and offer the fastest delivery times at the most affordable prices.

We also offer our full line of services to corporations and businesses large and small. We provide companies with personal corporate service representatives to make the corporate gift-buying experience easy and seamless. With a carefully curated collection of products for holidays, promotions, and everyday gifting moments, companies find Gourmet Gift Basket Store to be the answer for all their personal and business gifting needs.

Gourmet Gift Basket Store o...