Gordon Electric SupplyReviews 6,619

Telephone assistance was very helpful. UPS delivery was slower than stipulated. The Millbank cabinet I ordered was just what I needed, and I'm happy with it except that the swing latch receptacle was bent upward, and the latch hook was not engaged in it during shipping. That means the latch hook was vibrating and swinging back and forth during shipping, and that means the face of the cabinet was scratched in an arc underneath the loose latch hook. I had to bend the receptacle bar back into place in order for the swing hook to engage, and I'm left with a brand new, scratched cabinet. But I'll live with it since it will be mounted on a pole outside the house.

The product was fine and the price decent. It was more difficult to find the match I needed and was hoping he website would be clearer. My biggest issue was with delivery. UPS did a lousy job. The product was received 3-4 days later than their estimate. Their tracking system gave no updates from the time it left the source other than "there was a problem beyond our control" with no new estimated delivery date. I tried calling Customer Service but they said due to COVID 19 they had no people available to answer my call. I sent an email asking the for an update and they never responded to it. Terrible service UPS. I was going to finally call Gordon Electric to ask them to send me another one when it finally showed up.