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Gordon Electric Supply Reviews Summary
Gordon Electric Supply has a rating of 4.8 stars from 6,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gordon Electric Supply most frequently mention customer service, timely manner and good condition. Gordon Electric Supply ranks 1st among Electronic Component sites.
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I would love to get setup on terms with you. Thanks
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ITS SO FAST AND EASY, BUY WHAT WE NEED.
Appreciate the extensive assistance in identifying products that I could locate myself on the website.
I ordered 16,500' of #10 AWG and 500' of #8 AWG which you shipped via Old Dominion. Old Dominion handed off the wire to a "local agent" and that is where the shipping went into the toilet. The original delivery date was projected to be 3/1/2018. On 3/9/2018 I called O.D. To find the location of the shipment. They in turn called their agent, who stated they tried to deliver the previous day and no one was at our location, when in fact we ran a regular full production day (6:00 AM to 4:30 PM plus we have a maintenance and cleaning crew on site until 1:30 AM and a Night Watchman that works through the rest of the night.
O.D. Gave me the number of their agent so I could speak to them directly. The agent's representative with which I spoke, stated the wire was not on the truck for delivery on 3/8/2018, and was very rude in interrupting me as I tried to explain the information given to me from them via O.D. I came away from the phone call with the agent not knowing where the shipment was located nor knowing when it would be delivered.
The shipment finally arrived today, minutes after my second call to O.D., The wire arrived in good condition. I am very happy with the product, price, and service from Gordon Electric. The only issue I have with the transaction is the abysmal communication and service from O.D. And their agent.
The product was easy to find on the site, and the delivery time was very good.
Great experience
Took too long for delivery, product had a label stuck to the front that left glue and paper on it.
Excellent service and great price on the product I ordered.
N/a
Professional business transaction.
Hard to find items were easily accessed, glad I came across the site and will definitely use again.
Your shipping charge is absurd. The only reason I'm buying from you is that the part is not readily available elsewhere.
**UPDATE** The part I received was an equivalent part not the part # that I ordered. I only bought from Gordon Electric Supply because their website was offering the exact part number that I needed. Now I have a non-standard motion switch installed that cost me $60 more than an equivalent part from a local supplier.
I emailed Gordon Electric Supply regarding my disappointment and have not received a response in nine days; not even an acknowledgement that they received my complaint. Now, instead of an apology my inbox is flooded with marketing emails that I don't remember signing up for.
My Gordon Electric Supply experience seems to be getting worse every week!
I Need these parts to complete my job
Shopping here was no problem so far!
Was surprised you didn't sell Square D ground bars.
Lucky to have found your website. Great service. I needed light bulbs that were impossible to find locally and difficult to find even online, especially at a decent price. Your company provided the product without difficulty. You are my "go to" site for my lighting requirements.
Thanks
Shipping took a bit longer than I expected but the product arrived in great condition and the fit is perfect.
Our order arrived quickly and after installing it, works perfectly!
Hard to find item, fair price and timely delivery.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members