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GoogleReviews 867

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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Texas
1 review
0 helpful votes
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They suspended my business profile without so much as an email notice. We started a google ad campaign and less than a week later, our business profile is suspended, invisible to our customers. Why would you screw someone who just started spending money on your company? Our account had been up for more than two years without any changes so I can't understand why it would be suspended now. We submitted a reinstatement request a week ago. I still have not heard anything back. Why does google hate small businesses? Can't share a piece of the pie? I'm losing business! I actually had a regular customer call and ask if we were still in business because they couldn't find us on google! What a nightmare! They are stealing all that I have worked to accomplish. They are an evil monopoly. They don't even have a phone number that I can call.

Date of experience: June 30, 2022
Texas
1 review
6 helpful votes
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There is no support live chat so I am trying to reach someone by phone. Currently on hold for hours. I need access to my account - they locked me out due to security reasons (which I understand, but how can I get in now?). I tried their help pages but they are of NO help. Google does not care about their customers. Worst company of all, even Yahoo customer service is better. Contrary to popular belief, GOOGLE SUCKS. I know Google won't care about my review, but if at least 100 people see this, I'm satisfied.

Date of experience: June 22, 2022
Florida
1 review
1 helpful vote
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Company owner
June 22, 2022

I own a lawn care and google suspended my account with out explanation of why in the beginning of my season in the economy we are in.
I appealed still no reply no direct answer as to why it even happened.
I've been a life long Google customer but I'm going to build my company listing on other platforms that don't suspend ones account with no explanation, or even a reply but I get spam calls daily to pay to put my company to the front of searches rather than because of my suspended 5 star 7 year old company.

Date of experience: June 21, 2022
Georgia
1 review
0 helpful votes
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I found out that Google company supports gays and transgender. Lev. 18:22 Who is on the Lord's side?

Date of experience: June 19, 2022
California
1 review
3 helpful votes
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Google is a JOKE
June 2, 2022

They have no moral compass. I wish there was an alternative platform. Their customer service is a joke. The google my business is joke. Google maps is a joke. The only worse company is Ring Central.
If someone wants to f*$k up my business all they have to do is write a defaming review, even though they have never actually done business, and Google allows them to do that. I have read that you cannot sue Google, but I am going to anyway.

Date of experience: June 1, 2022
Ohio
1 review
2 helpful votes
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Unfortunately my nail technician of 20 plus years stop caring about her customers. After 20 plus years of faithful business to this establishment, they opted to punish their customers by providing poor service. Although I am puzzled about why this company suddenly changed or lowered its standards of business and service to long time customers, I am forced to withdraw my support and business from Le Nails. They not only treated my with disdain but also my friends and colleagues that I referred.

I am very disappointed by the way I have been treated by this establishment. If you ever feel like your money isn't appreciated by a person or business, trust that what you're feeling is true.

If you are African American, LeNails doesn't want your business.

In summary, Le Nails is unprofessional and disrespectful to customers.

+2
Date of experience: June 1, 2022
India
1 review
0 helpful votes
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Amazing app. Highly recommended for anyone looking for followers and likes. Amazing app. Highly recommended for anyone looking for followers and likes.

Date of experience: May 23, 2022
Texas
10 reviews
10 helpful votes
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Censorship.
May 18, 2022

Google censors reviews of public places I've visited. It's pointless. Even Google keeps adding useless crap to the browser. Time to drop it for good.

Date of experience: May 18, 2022
Colorado
4 reviews
13 helpful votes
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It's interesting that most of the mailing addresses in the Google.com domain ownership registration are "redacted for privacy". And yet Google continues to publish my current/historical address information without my approval and dispite my explicit privacy request (opt-out) to Persopo (a Google information service which gathers information about people from public sources, and places that compiled data into a single easy-to-access site). My information is absent from a Persopo specific search, but a Google search still shows it. It's been several weeks since my opt-out request to Google's information business.

Date of experience: May 12, 2022
Ohio
14 reviews
22 helpful votes
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Not bad
April 22, 2022

Without this website, I don't know what I would do! Yahoo sucks, Opera GX and Firefox just aren't available on Chromebook, and Duckduckgo is blocked at school (and it also sucks)! There is a large chance that you are on Google too!

Date of experience: April 21, 2022
New Jersey
4 reviews
10 helpful votes
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Phuck Google this Chinese prick needs to learn that America is not PHUCKING china we will tear your buildings apart brick by brick we will stand up against this PHUCKING industry THIS IS AMERICA AND PHUCK ANYONE WHO THINKS THEY CAN CONTROL MY NATION LIVING IN CHINA PINCHIA YOU WANT WAE IM COMING FOR YOU PERSONAL FOLK PHUCK YOU BIT¢H

Date of experience: April 19, 2022
Texas
1 review
0 helpful votes
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Groomer's Bestie
April 18, 2022

Best pet groomer at Krizers, the Champion location. Ashley never disappoints…she has a way with pets!

Date of experience: April 17, 2022
Texas
1 review
0 helpful votes
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Confusing
April 13, 2022

Save your money go to another defensive driver course. Not very computer friendly they could have made it easy

Date of experience: April 13, 2022
Oregon
2 reviews
0 helpful votes
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Save your money
April 6, 2022

Lots missing forces you to wait for information tries to upsell the review forces you to type more than you need to.

Date of experience: April 6, 2022
Florida
1 review
0 helpful votes
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Florida Window and Door is the worst Company I have Ever hired. After waiting 10 months for 13 CGI promised windows a unmarked vehicle shows up with installers. It has been 6 weeks of 4 attempts to properly install DIFFERENT manufactured ( not CGI) windows with thousands of dollars in damages. Please visit Yelp to see all of the honest customers responding to this company. BeWARE is not a strong enough word of warning.

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Gettin your license
March 23, 2022

This was helpful to me you should try this everything worked out just how it supposed to be thank you

Date of experience: March 22, 2022
South Africa
1 review
0 helpful votes
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Q&R Building Supplies
March 18, 2022

The customer service is poor, alot of false advertisement, I was charged R20k more than what I saw on their ad for 2rooms and a garage. After the director and I negotiated the amount I was charged he promised that my material will be delivered in 2days but its been a month and they haven't delieverd all the material and when I call in take question the delay the director started answering with a rude tone and gave me excuses about the weather and hung up on me. Now my project is on hold and its almost 2 months now, If you want great service I advise you go to Jada Hardware. Best services and they value their clients.

Date of experience: March 18, 2022
Louisiana
1 review
0 helpful votes
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Good
March 17, 2022

You should make it known before you start making your resume that you'll have to pay to download it. I would've made it without the help of Resume Now had I known. I also had an issue while working on the skills section where everything written would simply disappear at random. Aside from that I like how simple and easy the resume making process was and I like the way mine came out.

Date of experience: March 16, 2022
Canada
1 review
1 helpful vote
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Gift Cards
March 15, 2022

They are a SCAM.
Do not buy Google gift cards.
They will steal your money and there is no possible way to speak to a human there. They will have you chasing your tail forever... huge money scam

Date of experience: March 15, 2022
Utah
3 reviews
1 helpful vote
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I decided to make a purchase on google shopping with its Google guarantee. I hot the wrong item no seller contact info. I was able to return the item never opened the box. I was told I would be refunded less than what I paid. I contacted Google they couldn't provide any info why and told a couple times I was being referred to a specialist. I never hot the refund amount stated, I requested the full refund. My reading google guarantee indicated no reason why I wouldn't get full refund as it was the seller's fault. Google support never could tell me about their guarantee told me there was a glitch with my refund. Now I had to set up a payoneer account, register provide proof of ID then wait provide proof of address wait. Then wait for a card with refund. Google had no problem taking my money from PayPal linked bank card but couldn't just put it back. All my info legit and unchanged. What a primitive service. Mercari ebay amazon streamline easy no headache shopping experience and effortless returns... I feel like Google put me to work to get my money back. Very poor experience will never use google shopping again. I will stick with the pros never again amateur Google shopping.

Date of experience: March 9, 2022

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google.com
Founded in 1998
Mountain View, CA