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Google

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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AE
1 review
1 helpful vote
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Nice search engine
May 25, 2015

I love google search engine and its easy to use interface.

Date of experience: May 25, 2015
GB
5 reviews
3 helpful votes
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Overall Looks
May 9, 2015

I think it is simple to use, there is enough colour so it stands out, it is rememberable and people like to use it. If you were to change anything, I would make the letters bigger so it feels more of the screen!

Date of experience: May 9, 2015
Pennsylvania
1 review
26 helpful votes
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Sad and Pathetic
May 5, 2015

Safecart is a $#*!ing joke, pathetic scam company that does nothing but slow down and $#*! up your computer. I have a masters in computer science so its safe to say this site is pure trash and does NO BENIFIT FOR YOU COMPUTER IN ANY WAY! There are free programs that work a million times better.

Date of experience: May 5, 2015
South Carolina
2 reviews
13 helpful votes
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Bought one product billed for two when I tried to contact SafeCart got nowhere in four hours, tried to get refund because I never installed or used product, I got nothing. The only attention I got from SafeCart was another bill to renew. My name is Larry Burroughs Phone number *******724 if SafeCart has issue with this review I can be contacted in person. Sty away from this product unless you wont to give your money away

Date of experience: April 15, 2015
Canada
5 reviews
5 helpful votes
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Good search engine
April 14, 2015

I only use this search engine because it is very confident with its results and have a good search accuracy. Would recommand over other search engines.

Date of experience: April 13, 2015
Brazil
1 review
11 helpful votes
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I don't know what Safecart is, but I know that money has been taken from myaccount without my permission. It happened twice the first it was an amount of Euro 42,41 and the
Second time is was an amount of Euro 10, 07.The first was on March 17 and the second on March 28 of this year.
I never asked Safecart anything and I don't know why they have taken MY money.

Hekkers - e-mail: *******@talktalk.net

Date of experience: April 3, 2015
Arizona
1 review
4 helpful votes
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Scam!
March 17, 2015

Complete Scam, I did a 5 day trial membership (which didn't even work - researching a phone number that was continually calling my cell phone and not leaving a reply) - MISTAKE! I called them (safecart) after they hit my account for a fee of $29.95 - the lady stated that I should have received an email that stated I would be auto charged $29.95 if I did not cancel after the 5 days were up. I looked at that email, yes that verbiage was there at the very bottom in EXTREMELY fine print... I cancelled from being charged again in another month the $29.95 - but, they will not refund what I was auto charged today. BEWARE of this scam company.

Date of experience: March 17, 2015
Georgia
8 reviews
8 helpful votes
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No good scum
February 27, 2015

Never do buisness with safecart they are rotten to the core they tell me it will take my bank 15 days to return my money my bank who trust told me my money posts on the spot never will i do buisness with anybody that uses safecart ever if they use safecart bye

Date of experience: February 27, 2015
Colorado
1 review
7 helpful votes
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Really..
February 21, 2015

I purchased this product and used it once. I went back on another day and tried to clear the errors and it said I need to buy the software again... Really?

Date of experience: February 21, 2015
Texas
1 review
7 helpful votes
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Please do not do business with this scam company. I got suckered in and have paid dearly for it for the last couple of years. I signed up with them and sent money, $300.
They got into my computer and completely ruined my computer. After much heartache, they did return my money-but then is when the trouble really started-they started to call day and night telling me that my computer needed their help. This went on for many months, then suddenly stopped. I had to buy a new computer-not long after that, they started calling again to say that my computer was not working properly and that they were the only ones that could fix it-said they had all my new info, after a few weeks, my new computer completey died and was not repairable-the professional that looked at it said it had been hacked into and completely ruined. Immediatey this safecart co. Started callng again and seemed to know that the seccondcomputer was broken-the calls intensified-sometimes it was early in the morning, but mostly midnight to three or four. I am permanently disabled and do need some sleep. I waited months before I got another computer. I did get one about a month ago and now they are e-mailing me saying they have started to deduct $14.99 a month for the contract that I have with them and I have agreed to it-never would I do that. I have to wait until Monday to contact my bank officer. But if this harassment does not stop, I m prepared to go further. I will file charges. I have the phone records, etc. This is the most ridiculous thing - why are they still in business? Can anything be done to stop this?

Date of experience: February 13, 2015
California
1 review
8 helpful votes
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I never signed up but was charged, and I don't even have a microsoft product and I am a software tech, why would I need them? Called my bank and stopped all charges.

Date of experience: February 13, 2015
New Jersey
1 review
5 helpful votes
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Bull$#*! site
February 10, 2015

Bull$#*! site. Got screwed. They charge you for unauthorized charges. They did nothing for me. And never get a report. Could not get money back. Scammers! Beware!

Date of experience: February 10, 2015
Canada
1 review
15 helpful votes
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Call and get a refund, they will refund your money, demand it!

To request a refund on any product purchased using RevenueWire's SafeCart, please contact Customer Care at *******727. Due to differences in processing times by the major credit card issuing banks, refund times may extend to 15 business days. - See more at: http://www.bbb.org/vancouver-island/business-reviews/computers-software-and-services/revenuewire-in-victoria-bc-*******#sthash.5QyJSYWW.dpuf

Date of experience: January 4, 2015
GB
4 reviews
9 helpful votes
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Helps me find what I need and get things done. Love the maps best of all - no longer need a GPS just use my phone.

Date of experience: January 3, 2015
Ohio
2 reviews
8 helpful votes
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I bought safe cart for $500.00. I was told it would do repairs on my pc as much as was needed. When I started to have problems, I called and was told the $500.00 was for a one-time repair. On 12/26/2014, I called the number on my receipt listed for both ASAP TECH HELP and PC watchdog (same telephone number), Using various threats I was able to get help, but they made sure I knew it was for ONE TIME only. DO NOT BUY THIS PRODUCT! It a complete scam!

Date of experience: December 29, 2014
Australia
1 review
4 helpful votes
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Had Safecart on my computer for 3 weeks, in the end to fix my computer got in a real tech to fix problem I believe they caused.

Date of experience: December 21, 2014
Michigan
2 reviews
0 helpful votes
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For me, Google is the most inclusive search site.
A shout out for Lindsay Cadillac and Chevrolet in Northern Virginia for their customer service and kindness.

Date of experience: December 17, 2014
GB
1 review
13 helpful votes
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One star is the only option or the review is not published. There is no minus 5 star option.

I found today that Safecart had automatically taken my 6 month's subscription from my account, and a previous one 6 months earlier.
I cannot even remember installing Safecart so am paying the price for being dozy.
But no more, I have cancelled my subscription

Date of experience: December 4, 2014
California
1 review
9 helpful votes
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This company is a scam
November 22, 2014

This company is a scam. I believe they actually installed a virus on my computer so the only window that would come up is their phone # to fix it. The "technician" (use that term lightly) represented himself as a Microsoft representative. They couldn't resolve the issue, they charged us 4 times the amount for a software that I could get myself. These guys are shady as F! Steer clear and try to find a local company to fix your computer so you can at least look someone in the eye while they're screwing you.

Date of experience: November 21, 2014
GB
1 review
10 helpful votes
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I would decline to give this company any rating as it doesn't give a negative option! I thought I was paying about 21 GBP for reimage only to find afterward they took 53 GBP! Trying to cancel the order was useless and no reply from safecart. Fortunately I went to my bank to report this and my money will now be refunded and no further money will be paid to this so called "safecart"

Date of experience: November 19, 2014

From the business

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google.com
Founded in 1998
Mountain View, CA