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Google

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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Singapore
3 reviews
0 helpful votes
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Best Search Engine
August 10, 2017

I prefer Google more than other search engine, because it gives the proper results that we need, We get what we search.

Date of experience: August 8, 2017
Canada
4 reviews
1 helpful vote
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Best Search Engine
August 10, 2017

Best Search engine till date, Shows the best results for query and anything cannot better than this. Always the greatest.

Date of experience: August 7, 2017
Texas
2 reviews
10 helpful votes
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Scam!
August 3, 2017

Subscribed without realizing it while puschasing a pc product. Then billed $4.95 per month. When you try to unsubscribe email won't go through.

Date of experience: August 3, 2017
Canada
1 review
1 helpful vote
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Learning how to drive from millwoods driving school was a very pleasent experience. The instructor jagmohan was very friendly and helpful he made it feel as though we were family such a great young man with extensive knowlege. Best of all they ensured i passed my exam

Date of experience: July 22, 2017
Hong Kong
1 review
0 helpful votes
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Thankyou Bankedge
July 22, 2017

It is one of the best banking institute to take training. As I got placed within the first interview round. Trainers, HR, and entire Bankedge team is really very supportive in all the manner.

Date of experience: July 22, 2017
Pakistan
9 reviews
6 helpful votes
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Well everyone uses google on dailybases and it is the most helpful site. I have been using google from the day i first started using net and i am still using it since i can find anything i want in here so thumbs up to google the best internet site ever

Date of experience: July 6, 2017
Canada
8 reviews
25 helpful votes
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Scam
June 5, 2017

Total scam I just cancelled and if they tried to take the 19.95 amount next month they are in for a surprise it's a non rechargeable visa which is almost empty ah ah ah scammer you're in for a surprise

Date of experience: June 5, 2017
Samuel P.
Illinois
96 reviews
308 helpful votes
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Just about anyone that has access to the Internet knows about Google. They provide a large number of online services including their infamous Search engine and their online email service. Since 2004 I have been a Google user as I have always found other search engines to be inferior to the results I would find on their search engine. The email service they provided worked a lot better than competing free email services and was actually better for searching and indexing than paid services at the time.

Over the past 5 or so years I have noticed that the search results are quite biased in the sense that they tailor the results to your interests. This can lead to a negative impact on the results as users are more likely to see information that confirms their own opinions rather than providing them with contradictory information which can help them form a more educated opinion. Google has also expanded the information they collect on their users in order to give their advertisers more information about their audiences.

Google, and by extension Alphabet, has expanded into so many different types of markets including mobile phones. As a result, it can be quite difficult to avoid the eye of Google. Overall they provide a good service to their users, but a lot of decisions over has reduced the usability of their online services and they further isolate privacy-minded individuals with business decisions that make you question whether or not they have strayed away from their original ethics.

Date of experience: May 25, 2017
China
1 review
0 helpful votes
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Helpful
May 8, 2017

Usually I got many information from them, I think google team did the right thing for people! I have to say, I really need it! Thank you!

Date of experience: May 6, 2017
China
1 review
0 helpful votes
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Helpful
May 6, 2017

First of all, I have to say it always helps me a lot! Very useful! I Actually I think it will be better in the future!

Date of experience: May 3, 2017
Massachusetts
1 review
6 helpful votes
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Terrible.
May 1, 2017

I tried a service for $2.95, and then realized I'd just signed up for a monthly service I do NOT need or want. Tried to cancel three times within four days of signing up, and the company has not even responded to my emails. Filed a dispute with PayPal. Ridiculous. Scam.

Date of experience: May 1, 2017
NL
2 reviews
0 helpful votes
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Just so easy
April 16, 2017

I love the updates that they have recently implemented. Being told that there is a traffic jam on my way to work is amazingly helpful.

Date of experience: April 16, 2017
India
3 reviews
1 helpful vote
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I would advise to be very careful on any information with negative shade you may accidentally reveal about yourself on websites, they have taken to this habit of showing up in all search engine search results and whats worse STAYING for a while before you decide to bury it., u'd think they'd clear up if you change on website, no baby but some monster has taken the neverbefore existed keys and want us all to freshly crack knuckles when we nicely and appreciably avoided it all and relaxing our way
So before you post some "rubbed on your head bad things" thinking you should be truthful to the employing community or thinking you can remove it all later think twice because these days they are STAYING in the search results for more time than it takes for someone important to notice and attempts and help on part of websites to clear them off doesnot matter to anything
File cyber crime case the moment you see your bad info STAYING on and not getting off

Date of experience: April 15, 2017
District of Columbia
1 review
6 helpful votes
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I purchased a SW called Plumbytes. I did not see anything about automatic renewal when purchasing the product, nor that it was for only 6 months. It has a semi-annual renewal and I did not see that anywhere when I purchased the product. The payment was made through SafeCart.
SafeCart did send a notice for renewal until 3 days BEFORE renewal. Thanks for the heads up, yeah right.
I had to go to the PayPal web site, and then cancel the subscription to the Plumbytes SW payment through SafeCart and then request a refund from Plumbytes.

Stay away? Yes, and run as fast and as far as you can.

Date of experience: March 20, 2017
Sean S.
Missouri
3 reviews
4 helpful votes
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Read Google...Read Racism, Flawed Search Engine Results & Corruption all over. This company is run by complete morons.
They compromise user data. This is enough to kick Google bosses where it hurts most.

Date of experience: February 6, 2017
California
2 reviews
0 helpful votes
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Great products and...
January 18, 2021

They issued lots of really great products and continue to develop. But those lots of trackers and supervising soft also following you everywhere is just starting to annoy. They got the Internet

Date of experience: February 4, 2017
India
1 review
0 helpful votes
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Products & API
January 25, 2017

I Have worked on google API Its very powerful in point of technology and good in services. Nice to work of support team and development work

Date of experience: January 23, 2017
GB
1 review
11 helpful votes
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Safe Cart told me your refund has been delayed for 10 days for complaing to pay pal,
I never autherized this in the first place, stay well clear, Iwould be jailed for the same thing, it is called theft.

Date of experience: January 18, 2017
Washington
1 review
13 helpful votes
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They took out a charge a day early! Before I was able to cancel... Then I call for a refund, the refuny goes through 3 days later and another charge is taken out that evening! Called them to explain and she was EXTREMELY rude! Told me "that was impossible" but no. I'm not stupid. I looked at my bank statements AND adding up the money/charges... And they totally did take out another charge! Wtf.

Date of experience: January 12, 2017
GB
1 review
6 helpful votes
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Is SafeCart really safe? There are so many people with so many negative stories about the site. Surely they cannot be all making up those stories? If the SafeCart were a genuine set up someone representing them should respond to the contributor of those with various complaints of fraud.

Date of experience: January 9, 2017

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google.com
Founded in 1998
Mountain View, CA