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Google

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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California
1 review
1 helpful vote
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Laurie at Public Storage in El Sobrante on San Pablo Damn Road is AWESOME! She is attentive, accomodating, and so very helpful. Her customer service is one all should model in the industry.

I really am thankful for all that she does and is willing to do to help us, the customers of Public Storage.

Thank You Laurie!

Date of experience: October 5, 2020
Georgia
1 review
1 helpful vote
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Service Jewelry & Repair
September 24, 2020

On Monday or this week I needed a watch. I went on line and found one At Service Jewelry & Repair in Hendersonville, TN. I called and spoke to Michelle. She sent me pictures of several watches allowing me to choose the one I wanted. I made my selection called Michelle back and paid for it by credit card on the phone. Since I am one of those who is at risk for COVID and did not want to enter the store she allowed me to call when I arrived and brought the watch out to my car. She graciously extended me the courtesy I needed to get the watch I wanted for in a comfortable environment for which I am grateful. My name is Bobby

Date of experience: September 23, 2020
Florida
1 review
1 helpful vote
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SCAM!
September 20, 2020

They billed me over $300 in 2 days. I check my bank account everyday or so. Called PayPal then my bank. Even after talking to PayPal they still charged an extra $50. Canceled that card immediately, and went back and forth with PayPal. These people need to get thrown in prison.

Date of experience: September 20, 2020
India
2 reviews
0 helpful votes
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Google
September 15, 2020

It's the best search engine I have ever seen in my life. I use it more 5 hours per day and it's main advantage is it's very easy to use

Date of experience: September 15, 2020
Japan
2 reviews
0 helpful votes
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The everything
September 6, 2020

How we can live without Google! I think I can't, I like the features, updates, and the GUI.
Google knows anything about everything.

Date of experience: September 4, 2020
New Jersey
1 review
1 helpful vote
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My Opinion
August 25, 2020

I have used almost every site in the entire dating category but I have never found any site that much attractive and authentic like dating.com.
The reason behind its success is its admin and his hard working staff members.
I have visited their office and I met the admin as well. He is such a nice person and he always prefer to listen to the people's issues.
I know that there are a lot of people in my circle who are living a happy life due to the dating.com and I am sure that there will be a lot more to come who will make their lives happy from dating.

Date of experience: August 23, 2020
New York
1 review
1 helpful vote
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GOOGLE MAIL WILL NOT ALLOW ME TO FORWARD EMAIL OR DO ANYTHING AT ALL WITHOUT GIVING THEM PERMISSION TO USE MY MICROPHONE AND VIDEO. HUH? WONDER WHY THAT IS GOOGLE. CARE TO TELL ME? NEVER MIND I KNOW HOW TO USE AN ENCYCLOPEDIA MAP AND DICTIONARY.

Date of experience: August 12, 2020
Nigeria
3 reviews
1 helpful vote
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Best UI
August 8, 2020

Best UI. Nice Interactive. Good plugins. Fast download. I can move from site to site with speed. Love it much

Date of experience: August 7, 2020
Indonesia
3 reviews
4 helpful votes
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Been using their service around 10 years and never dissapointed with the result. Many changes with their site appearance but don't make any difficult. I love using their service for all the time.

Date of experience: August 1, 2020
Nigeria
6 reviews
2 helpful votes
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Business has become a widely know activity all over the world please don't miss any opportunity, fret for it, work for it and pray for it.

Date of experience: July 26, 2020
California
13 reviews
23 helpful votes
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Chromecast 2 is a reasonably-priced device and it's working without any errors for more than year. I'm satisfied.

Date of experience: July 20, 2020
Brazil
1 review
0 helpful votes
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So so good
June 26, 2020

A website that helps millions of people every day, and I am included in that,
Too bad that like almost every big site nowadays, they "steal" our informs flavors, of course everything is legal...

Date of experience: June 25, 2020
New York
1 review
2 helpful votes
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I was a Cablevision customer for over 20 years. Recently, I had major issues with them and not only did they not listen to me, they manipulated and lied to me. After months of dealing with a couple of things recently, I couldn't take it anymore and cut the service. Even though I had paid in full, I was still getting billed and even wrote a letter to the company. I'm still waiting to be done with this nightmare. Buyer beware!

Date of experience: June 21, 2020
California
21 reviews
86 helpful votes
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Good good
June 9, 2020

It is good, better than Ecosia, easier to use, and it is huge meaning you can find what you want better than other search engines. The only thing Ecosia is better at is actually helping to environment and I have to push myself to to use that website.

Date of experience: June 8, 2020
India
6 reviews
2 helpful votes
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Really very disappointed, Since the beginning of April every time I'm using Google pay it gets Declined and I have to use my card. I didn't have any issues before that and it was working perfectly.

Date of experience: May 28, 2020
Sri Lanka
3 reviews
2 helpful votes
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Online business
May 26, 2020

Google My Business is a free tool for businesses to manage their online presence across Google, including Search and Maps. Google is the go-to search engine of choice: as more and more consumers conduct multiple searches on it every day, more businesses are vying for top SERP results.

Date of experience: May 24, 2020
Germany
1 review
8 helpful votes
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911 transportation
May 20, 2020

I'm a war Veteran and disabled. I needed an injection in my back I can't drive or ride the buses.
I called this RC Affordable limousine service and wow I got a red carpet treatment. This driver got to VA Hospital in record. Time and pushed me in my wheel where I was to go an waited for me.
No one does this kind of service.
He got me back home safely.
Now I have used limousines before but Company is out standing and really affordable!
Thank you Mr. Case

Date of experience: May 19, 2020
Switzerland
2 reviews
4 helpful votes
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My favorite search engine! But it can no longer give good results. I see a lot of spam sites.
I hope this situation improves.

Date of experience: May 17, 2020
Texas
2 reviews
10 helpful votes
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We all should know by now that anything Google owns is not private, is stored into Eternity and we cannot reach a human pulse at Google to discuss anything, not by phone or email. As good as Gmail gets in functions, we gotta realize our inputted and received data are not ours if/and Google can suddenly take away your access to "your" email account at anytime. In my case, I had an early Gmail account from when that did not require a referral, so, some 18 years...
As is the Big Brother Plan, we get sucked into the ease and reliability of Gmail functions, so we use it. We use it for more and more. As I did for some career and personal contacts.
Avoiding my detailed history of the past three weeks of try after try to reach Google, to recover "my" Gmail account and to seek help to get my access back from online forum and site pages, I'll summarize by saying that all input from Google in these efforts has been only automated and in first notifying me upon login that Google thinks I used some unknown device, which is not true. This is where the frolicking through Google sites & links began and led me through mazes of potential hopeful ends, but all turned out circuitous and to no avail.
Knowing your Gmail address and password for 18 years isn't enough. Some odd security question was raised -- as if I'd recall that answer from 2002! So, still, no access. Stuck. No human pulse at Google to ring.
Gist = as nice and cozy Gmail [and Google products] can be, a lifetime of contacts, communications, photos, documents, legal records, etc can, at anytime, be snatched from you... even you who gave away your cell phone number for "security" ID of your account.
X Files = Trust No One. I can't argue with that. If I ever get back into my Gmail, all contacts and selected content will be extracted. Still searching for a good though private secure substitute in an email server. Done with Big Brother.

Date of experience: May 14, 2020
California
4 reviews
19 helpful votes
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Google game store and there affiliates; are no better then modern day gangsters. They use algorithms. To keep track of your every day lives, through algorithms and they sell them to the highest bidder! I have turned off all permissions on my phone including including my location. I believe my privacy is to large a price to pay for convenience! All the apps on play store are set up to bait you into giving up your social media contacts and not to cheating you out of your money to play rigged games that you will never get ahead on. And there's no recourse, except here on the Internet. Its time for us to start speaking out against these dishonest giants, do you really trust Google to keep track of every move you make, everything you buy, eat, look at, and so on. I think you get my point! The question is are you going to do your part and speak out or just let them steal your information?

Date of experience: May 9, 2020

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google.com
Founded in 1998
Mountain View, CA