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NerdifyReviews 385

3.7

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Nerdify Reviews Summary

Nerdify has garnered a generally positive reputation for its responsive customer service and the effectiveness of its study assistance. Customers frequently praise the quick turnaround times, professionalism, and personalized support from the team, which has contributed to improved academic performance for many users. However, some concerns have been raised regarding the quality of work delivered, particularly for complex assignments, leading to dissatisfaction and requests for refunds. While the customer service team is noted for addressing issues promptly, inconsistencies in service quality suggest a need for enhanced training and quality control to meet customer expectations consistently.

This summary is generated by AI, based on text from customer reviews

service
177
value
176
shipping
12
returns
114
quality
170

We monitor reviews for authenticity

District of Columbia
2 reviews
14 helpful votes
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Awesome company. So quick to respond! Had mine done in less than 2 days! Unbelievable! They are the only company that I came across that consistently delivers solid results. I will stick with these guys :)

Date of experience: February 16, 2018
Ukraine
1 review
6 helpful votes
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Nerdify never sleeps :)
January 12, 2018

Very pleased with Nerdify. They are always online and ready to help (literally day and night). Got my Nerd on the task very quickly and I am very happy with the results I got. Ill continue using them in the future.

Date of experience: January 11, 2018
Ukraine
1 review
9 helpful votes
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Good quality essays
December 26, 2017

Used them four of five times this year. Generally - very satisfied with the essays I got back from Nerdify. They respond within a minute, support folks are friendly. They often run promos, so I got a couple of essays with a discount. Overall - very satisfied.

Date of experience: December 25, 2017
Ukraine
2 reviews
23 helpful votes
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Had an absolute blast working with these guys. Had a tricky schedule, lot's of stuff cramped into 1 week. No way I could have done all my work and submitted it on time. A friend told me about Nerdify. I was a bit hesitant at first, but I simply had nowhere else to go. 1 week and 2 papers later, I had all my problems solved :) These guys are the best, customer service is fast and super helpful. Very happy with Nerdify, will definitely use them again.

Date of experience: December 16, 2017
Canada
2 reviews
8 helpful votes
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Excellent customer service
July 10, 2018
Updated review

I am really satisfied with the customer service TBH. I was contacted several times and promised to get extra credit upon the amount I paid.
I will prob. Give Nerdify a second try.

Date of experience: December 11, 2017

I would give it a negative 5 star honestly
November 26, 2017
Previous review

NEVER USE THIS WEBSITE EVER!
I tried hard to look for a legit company. Trusted the positive reviews. Approached 24 hours ahead and placed an order on a 12-hour frame. Get promised to finish it by 9:00 PM because it is due at 10. Paid $300 instantly with a high expectation. Only to be notified at 2:00 PM the next day, the writer hasn't even started. What a joke.
All they can do is to refund my money back, even asked if I want a balance returned to my account for future use.
Why would they think I will ever use this service again. BS.

Date of experience: November 26, 2017
New Jersey
4 reviews
20 helpful votes
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SCAMMERS!
December 9, 2017

They charge ridiculous prices, promising someone with a "master's degree" will be writing your papers when in reality someone with an elementary school education whose primary language isn't even English is writing it.

I should have listened to all the other negative reviews.

Date of experience: December 9, 2017
Helen C. — Nerdify Rep
over a year old

Dear Jenny, this is totally not the kind of service we wanted you to get out of Nerdify! Please allow me to get to the bottom of this and see how we can make it up to you. I would need you to contact us (stating your order ID) so that we could get to the bottom of this as soon as possible.

Maryland
1 review
6 helpful votes
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Horrible service
November 12, 2017

Horrible service, they wasted my 3 days, never got my paper, and got charged $165. They do not even feel sorry for their mistake.

Date of experience: November 12, 2017
Helen C. — Nerdify Rep
over a year old

Hello, gazalpreet b. This is Helen from Nerdify. This sounds like a frustrating experience and something we never wanted for you with Nerdify. We've already sent a full refund to your account and a $30 bonus in case you'll decide to give us another chance in the future. Thank you so much for bringing this case to our attention.

California
1 review
12 helpful votes
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Very reliable
October 30, 2017

I have been using Quora for a few times and couldnt be happier their work is good quality and always comes on time. Support is up 24/7, so no matter when you write to them they are always there for you. Awesome. Love these guys.

Date of experience: October 30, 2017
Spain
1 review
12 helpful votes
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Go-go Nerdify
October 27, 2017

Nerdify is simply the best tutoring service out there. They have saved my butt on multiple occasions during the final semester. Friendly customer service, the quality of their work is the exception, always on time. Use them!

Date of experience: October 27, 2017
Wisconsin
1 review
18 helpful votes
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The Real Deal
August 5, 2017

At first, I was a bit leery about this service. However, with the due date fast approaching, I needed my 5 page research paper completed as soon as possible. Man, I was not disappointed!

GoNerdify delivers quality work on time and hassle free! They are an amazing service and I highly recommend GoNerdify!

Date of experience: August 5, 2017
Nigeria
1 review
9 helpful votes
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I asked for help with my college admission essay and got very comprehensive and detailed step by step outline with tips on how to write great college admission essay. Using them since then in tough situations in college :)

Date of experience: May 31, 2017
Australia
1 review
26 helpful votes
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GoNerdify is AMAZING, i found them randomly they just popped up out of the blue one day and i am so glad i found them, the people you talk to are AMAZING they are calm, extremely polite, pretty much always online but most of all, they get the job done, the Nerds that do the work are absolutely amazing i have gotten an A in every assignment they have done, the price is a bit high but seriously you won't regret it and the best part yet, if it is to high you can always negotiate a lower price and still guarantee an amazing piece of work. I would recommend this to anyone, you won't regret it :)

Date of experience: May 30, 2017
Australia
1 review
16 helpful votes
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Not very good.
May 27, 2017

2 stars because they got 2 out of 2 assignments in on time. No other stars because I paid a lot of money to get things done but had to stay and proof read their 'nerds' work for more than 6 hours each time. First time seemed fine, however as I was reading through the assignment noticed that one of the key criteria wasn't answered which I then had to stay up all night doing and completely riddled with bad sentence structure and grammatical errors. Nerdify assured me this doesn't happen often at all (no compensation offered for my trouble). Second time I (stupidly) decided to try them again. Assignment came in with maybe 2 in text references in the whole first page and when I explained, 2 minutes after I received it, that I needed the references for the information he provided in the text, they explained the nerd couldn't do it for another 6-12 hours which I couldn't wait for as I had to submit it in 3 hours and I didn't trust them to get it right the next time anyways. They offered me $10 off my next order. Which I won't be taking as I will not use this service again. Not worth the effort or money. Also don't send them your number as I have ad companies texting me ever since I texted them.

Date of experience: May 26, 2017
Helen C. — Nerdify Rep
over a year old

Hi, Annie. I'm Helen, the Product Manager at Nerdify. I am terribly sorry to hear that you've had such an experience with Nerdify. We work hard to make sure that our Nerds provide works of exceptional quality and it's a shame to hear that you feel like you've been let down, twice! I would really like to look into this situation as it is of major importance for us to make sure that we get this figured out and set it right by you. Please message us on Facebook or text our short number 77467 with more info, such as your order number, so we could handle this as quickly as possible.
As for the issue you've been experiencing with ad companies, I can assure you that Nerdify is not the source of the trouble. All the data we get from you is safe, secure, and is not disclosed to any third party.

Australia
1 review
16 helpful votes
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Utter $#*!.
May 25, 2017

I paid 200 USD for a 2000 word essay on one question. The 'nerd' wrote it on a wrong question and only wrote 1500 words. He wrote typing 'you' as 'u', many many grammatical errors and sentences that do not make sense, pointless 'examples'.
I dont think the 'nerds' are qualified, maybe to do work for high school but definetely not universities, especially if you want to pass or get credit.
I do not recommend this service, its overpriced. Its better to get your friend to do it for you for 50 dollars. Youll thank this review later.

Date of experience: May 25, 2017
Helen C. — Nerdify Rep
over a year old

Hello, Paul. This is Helen, Product Manager at Nerdify. This sounds like a frustrating experience and something we never wanted for you with Nerdify. It must be a terrible misunderstanding and I would really like to get to the bottom of this situation as quickly as possible. To figure this out, I would really need you to contact us via text message or on Facebook with more info on the order. Please message us once you read this reply so we could set this right.

India
1 review
10 helpful votes
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They are convenient to use. I had to place Discussion and responses on the dashboard and they not only created smart answers but also posted them for me. And I could finally get some sleep :)

Date of experience: May 20, 2017
California
1 review
6 helpful votes
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I needed a paper written very last minute (12 hours). However, they surpassed the due date and wrote it terribly. I gave them about three tries because they kept incorrectly doing the assignment (even though i gave them detailed instructions). Um. So i wouldn't recommend this website at all. They never even did the essay correctly. So im $#*!ed!

Date of experience: May 16, 2017
Helen C. — Nerdify Rep
over a year old

Hello, Luke! This is Helen, Product Manager at Nerdify. I am sorry to hear that you're unhappy with how your paper turned out. I also want to apologize on behalf of Nerdify for not living up to the expectations set by our service. I've already arranged your paper to be sent for an addition review by our Quality Assurance team. Their judgement should help us fairly compensate you. Please check your messages for more info on that

India
1 review
16 helpful votes
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Have very good experience about them. My assignment was to write a Summary of the history of discovery of Calculus. The Customer support was very attentive about the details that I gave them. The paper came even before the due time. Nice research. Got an "A".

Date of experience: May 14, 2017
Laura W.
Georgia
1 review
3 helpful votes
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STAY AWAY FROM THIS WEBSITE!

I paid two HUNDRED dollars for multiple math assignments to have completed. I gave them FOUR DAYS in advance and the night the assignment was due, I noticed that it had barely been touched. I contacted them and they assured be that all would go smoothly and be completed on time.

6 hours before the assignment was due, I got a text saying they "underestimated" the time the assignment would take, and that they would only be able to do 5 of the 12 assignments I had asked for. They had estimated it would take 6 hours, but 6 hours before it was due, they changed their estimate to 15 hours, and said they would not be able to complete the other 11 hours of work.

I was FURIOUS and that they had waited until 6 HOURS before the assignment was due when they had already taken my TWO HUNDRED DOLLARS.

Moral of the story, DO NOT USE THIS WEBSITE.

THEY WILL TAKE YOUR MONEY, BUT NOT FINISH YOUR ASSIGNMENTS.

Date of experience: May 10, 2017
Helen C. — Nerdify Rep
over a year old

Hello, Laura. I’m Helen, Head of Customer Care at Nerdify. This sounds like a terrible misunderstanding! I apologize for all the frustration and stress that this issue has caused. Please allow me to get to the bottom of this and see how we can make it up to you. I would need you to contact us so we could get more info about the order and look into it right away.

Pennsylvania
1 review
1 helpful vote
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Ripped Off
May 4, 2017

Didn't follow instructions. Too expensive. I find it hard to believe that all these positive reviews could possibly be real.

Date of experience: May 4, 2017
Helen C. — Nerdify Rep
over a year old

Hello, Mark! I'm Helen, Product Manager at Nerdify. The reason why our prices may be on the higher end is because we carefully choose the nerds that we work with. A vast majority of our Nerds have MS degrees in their specialities as well as practial experience. This is done in order to provide our customers with top tier quality services at all times.

I am sorry to hear that you feel like you haven't got your money's worth. Please contact us with more info on the issue that you've run in to as, unfortunately, I was not able to ID you in our system based on this review. I am sure we will be able to get this figured out and hopefully change how you feel about Nerdify.

Georgia
1 review
23 helpful votes
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This site charged me 165.00 for a 1500 word essay they said because I needed it in 4 days they were late with the first one they sent and it was a total disaster I asked for refund they said give them another chance to fix it I agreed and it took 2 more days no money back and I received an F on my paper. My last prerequisite class I had a 95 in now is a 72 and I can't get anyone to return a message and refund my money like they said they would, if they do I'll post it but do yourself a favor and steer clear of this site. A second grader could have written a better essay and in less time. I am still waiting for my money back too for any of you "nerds" reading this review.

Date of experience: April 28, 2017
Helen C. — Nerdify Rep
over a year old

Hello, Troy. I’m Mark, Head of Customer Care at Nerdify. This is totally not the kind of service we wanted you to get out of Nerdify! Please accept our apologies for letting you down on the essay. A full refund has already been issued and you should have received it by now.
We have also stopped working with the nerd who has delivered such an underwhelming result.

From the business

We help students by connecting them to a network of thousands of experienced Nerds. The Nerds are freelance students, educators, and tutors who provide personal assistance in a variety of tasks. Our Nerds can help with almost any subject as long as it's legal, doesn’t violate any college policy or our Honor Code https://gonerdify.com/honor-code


gonerdify.com
San Francisco, California