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Nerdify Reviews Summary
Nerdify has garnered a generally positive reputation for its responsive customer service and the effectiveness of its study assistance. Customers frequently praise the quick turnaround times, professionalism, and personalized support from the team, which has contributed to improved academic performance for many users. However, some concerns have been raised regarding the quality of work delivered, particularly for complex assignments, leading to dissatisfaction and requests for refunds. While the customer service team is noted for addressing issues promptly, inconsistencies in service quality suggest a need for enhanced training and quality control to meet customer expectations consistently.
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If I could give them less than 0 stars I would! The first test I recieved a 33 on my psycholgy exam, they claim they were so sorry that they gave me a TOP nerd to do the next one and even had the nerve to ask me for my study materials. I gave them all my materials and they FAILED AGAIN with a 59. They gave the same sad automated apology they gave the first time! If your grade depends on it I'd look else where.
This website is full of "nerds" that can improve your academic standards. Very professional, customer service wise is 10/10. I've used this website plenty of times and it is seriously the best convenience!
The nerd didn't even bother to look at the questions and jogged some random things down? The nerd they claim to have a master degree don't really care about their clients.
Hey there, the situation you described does not in any case live up to Nerdify standards of service. Please specify your order number so that we could locate you in our client management system and investigate your case. I assure you that you will be compensated and we will take measures to prevent such cases in the future!
They are always there at any time 24/7 are 5 star rates and the customer service is the best you could not go wrong with them
Thanks for your kind words, Faviola! I believe that you wished to grant us 5 stars :)
My father passed away recently and I've haven't been able to focus on school as much. The nerds at Nerdify have been lifesavers. The help they provide is top notch. They have skilled nerds at the ready to help you with any assignment. I would highly recommend!
I had needed help on research papers but was swamped with work. Luckily their helpers gave me the best papers to turn in and a easy A.
I tried getting an assignment done and was told there were no available nerds to do it. This is a college level class and there are nerds with higher degrees, be prepared for this site to deny you service if they think it's "too many requirements"
Dear Cam, I am really sorry we could not meet your expectations. Unfortunately due to the heavy workload, we were unable to provide you with proper help as the Nerd who was supposed to handle your task had too much on the plate. I hope to see you back!
Nerdify was incredibly helpful! I'm so glad a service like this exists. I was nervous to talk to them at first, but they were very friendly and chill. The task I had them complete was sent to me within the time frame and exceeded my expectations. If you ever need any college help, please make use of this service. I highly recommend them. If I never need anymore help, I will definitely be a returning customer
My experience with nerdify has absolutely amazing. I would definitely recommend them to anyone who needs help.
I was surprised by how quickly the team responded to me, they completed my assignment in matter of hours. Very pleased :]
This website has helped me so much. Between, soccer, work, and my other classes, I have no time to do anything and I wouldn't be passing english without it!
I wrote a review too early on their website. And I hope someone sees this before. Whoever my nerd was sent me my homework in the wrong format or whatever it is that they did, when I submitted it their name popped up instead of mine... now I'm being questioned by my professor!
Dear Ashley, I am extremely sorry for this frustrating situation you've been put in. This sounds like a terrible misunderstanding that we need to investigate to prevent such cases in the future. Please specify your order number or the email so that I could pass it to the QA team and compensate you accordingly!
I needed some last minute help due to me being sick for a week. Just a simple google search and this website came up. Assignment help came within 4hrs. WHERE HAS THIS BEEN ALL MY LIFE? Will definitely recommend this website. This was a total life saver!
I didn't end up using the site, but their customer service is perfect! Once I can save up some extra change, I will definitely being using the site in the future!
They plagiarized, they didn't use the case study provided and said I got the wrong paper. When they sent me the second copy, it was the same paper I had already receive. I am glad I started ahead of the game and didn't wait til the last minute to complete this assignment. Otherwise I would have been screwed. You better run as far as you, it's a total SCAM! All reviews that are positive are from the company!
Waiting on my refund
Oh my! That's not the experience we want to to have at Nerdify and we will definitely take measures! Could you please specify your order number? W want to investigate the issue. All reviews you see are real: both positive and negative and it is of paramount importance for us to study each case to improve the quality of our service! Please accept our apologies for the frustrating situation you've been through.
The asked for eight additional hours (30 minutes before my deadline) to work on my paper which is only three pages btw charged $114 for it. All they did was "Sorry! We will issue a refund" Seriously? Guys! Please use Academized! Way better!
Hey there! We are really sorry you ended up not satisfied with Nerdify service. We want to investigate the issue, could you please specify your order number?
Hopless service! The good reviews on here are obviously fake.
This service is 24 hours, wowwww.But I am doing a business degree and I get an assignment back in a nursing context after giving explicit instructions.
They attempted to fix it 2 times and all they do it edit a few lines and leave the rest.
DO NOT USE THIS SERVICE
Hello, Raf! Extremely sorry to hear that you've had such a frustrating experience. As much as we wanted to investigate the issue, we were unable to find your order in our client management system. Could you please tell your email so that we could locate your order and provide you with the compensation?
Wanted assistance on a financial assignment. Custom service was fantastic and solution was delivered before deadline so that was good.
However, the quality of the solution was unsatisfactory. It just seemed like the writer was not familiar with the subject at all. A majority of the work was irreverent. For instance, the assignment wanted financing strategies and instead of providing appropriate strategies, the write came up with some random finance definitions.(And got most of them wrong too, sadly)
Overall, I don't think I would place another order for assignments that require in depth knowledge or research on a specific area but the customer service was great(got a full refund shortly for this order due to unsatisfactory work) so I still have faith in this company and may give it another try in the future for less complex assignments.
Dear Lin, please accept our sincere apologies for not providing the quality that meets Nerdify standards. Thank you so much for bringing this case to our attention: the Nerd that was assigned to your task is no longer in our team. We will take all measures to prevent such issues from happening in future. We are extremely sorry for all the stress that this issue has caused. We hope you decide to give us another chance in the future.
I consulted gonerdify with a paper and presentation and gave them 4 days to work on this. They handed me the paper and presentation on the day it was due and it was done incorrectly. I clearly specified what was not done correctly and gave them the rubric again and somehow it was done incorrectly yet again. I then requested a refund and they only refunded my presentation but forgot that the paper was also done incorrectly. So I could have some rectify this it would be a better customer service experience.
Dear Dixie, we are extremely sorry to hear that you've had such a very frustrating experience! It is the opposite of what we want you to have with Nerdify. From what I see in our client management system, a full refund was issued back to your PayPal account. We will take all measures to prevent such issues from happening in future. We are extremely sorry for all the stress that this issue has caused. Have a good day.
All good reviews on here are SCAMS. Trust me all the problems I have had are the same as exactly everyone else. They charge ridiculously overpriced essays and they lie saying they have "experts" and people having "master degrees" write them when in reality they are awful and probably have the education of an Elementary Schooler and they are most likely from India definitely not San Francisco. They promise 100% refund is you aren't satisfied but trust me when I say they won't give it to you. They only gave me a very small 25% refund. Nerdify are frauds and scammers and the good reviews are from fake accounts and aren't real
Hello Jason, this sounds like a terrible misunderstanding! I apologize for all the frustration and stress that this issue has caused. Could you please provide your order number, so that we could get to the bottom of this and see how we can make it up to you?
From the business
We help students by connecting them to a network of thousands of experienced Nerds. The Nerds are freelance students, educators, and tutors who provide personal assistance in a variety of tasks. Our Nerds can help with almost any subject as long as it's legal, doesn’t violate any college policy or our Honor Code https://gonerdify.com/honor-code
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Dear Britanny, on behalf of our Nerdify team. Let me apologize for the situation you've been put through. As I see in our client management system, a full refund was issued to your card. Nerdify has set very high standards of service, but unfortunately, no business can avoid fuckups all the way. Thank you so much for drawing our attention to your case, we will take all necessary measures to prevent such issues in the future. Meanwhile, if there is anything we can do to make it up to you, just tell us!