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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My other orders are not being shipped. No email answers back

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and next day delivery, what could be bad?

Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
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It was easy to order and the package arrived fresh and exactly as was described.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Ordering
March 29, 2020

Ordering. Hopefully food arrives tomorrow as promised.

Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
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Variety, communication & updates on order, everything arrived as promised & paid for.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Package arrived in perfect shape and on the day it was supposed to.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was as scheduled
March 29, 2020

Delivery was as scheduled. Best, though, was the crab cakes from Jerry's.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Best smoked sable I have ever had, packaged and shipped extremely well. Born and raised in Brooklyn, I never would have thought that I would be able to get such quality sable in Tennessee. Bravo Russ & Daughters.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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The Lobster was fabulous and the Sandwiches were great as well. Shipped extremely fast and packed well to keep everything cold. This is my third time to use goldbelly I will be ordering again. Thanks

Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
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The delivery was perfect, and my item (Jerry's Crab Bomb) was every bit as delicious as I remember it from when we lived in the Washington, DC area! Great food, great service!

Date of experience: March 29, 2020
Virginia
3 reviews
0 helpful votes
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Delivery was great and packing was like being there!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Wonderful food delivered as promised. Everyone loved their lox and bagels!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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My deliveries always wind up on time where they should be.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Very quick delivery and the food was delicious. Easy to order.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Ess a bagel was great
March 29, 2020

Ess a bagel was great. They even sent a couple extra bagels.

Delivery was timely.

Site was easy to use.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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I LOVED my meal from Liebman's deli, it felt like I was in NYC with every bite! I highly recommend Goldbelly as I have enjoyed everything I've ever ordered from you!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Order, delivery & packaging was great. Sent a question to lafrieda team and they replied within hour. Fantastic service

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Everything always awesome
March 29, 2020

Everything always awesome. Sorry I don't live in Manhattan anymore.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Food delivered on date said and was fresh & awesome!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Shipping went well
March 29, 2020

Shipping went well. Website is pretty easy to navigate. I lost my giftcard code and your customer service was great to help me replace it. Thanks.

Date of experience: March 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States