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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordered a turkey from a place in New Jersey. It was shipped and arrived the next day. The price was worth it because my 102yr old stepmom only eats turkey and with the stores being out of food it was worth the price. Arrived frozen, beautifully packaged and I was apprised of shipping and arrival updates daily. Would use again! Thank you

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Still waiting on order from bakery
Food so far as advertised and good

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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It was a gift
March 31, 2020

It was a gift. Arrived in perfect condition and was enjoyed.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Gino's pizza had allot tomato sauce which was great. Not sure why Edwardo's Pizza(prior order) had very little. I used to live in Chicago and Edwardo's had a very rich sauce.
I only went to Gino's once, turned out they ran out of sauce that day!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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It was easy to navigate and order
March 31, 2020

It was easy to navigate and order.
Selection was amazing.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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The Steaks were amazing! Next best
March 31, 2020

The Steaks were amazing! Next best thing to a Philadelphia trip!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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It all went well
March 31, 2020

It all went well. I ordered, it showed up. It's yummy. I'm happy and have a bagel back stock. Win-win.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Great communication and the food was well received.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and still frozen
March 31, 2020

Arrived on time and still frozen. I live in Arizona so they had a distance to travel

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Delivery was easy, updated me regularly & food was fresh

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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The pastries I received that were intact and edible were lovely and arrived quickly.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Communication was great! Nicely packaged, arrived on time well chilled. I don't have any complaints!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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It's a lot of fun to send great food to friends and family. The shipping is fast and the recipient said the packaging was very nice and the product was very cold. Well done!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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The shipping was great! Very quick and accurate. Also a great variety of products.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Quick and easy delivery
March 30, 2020

Quick and easy delivery. Hancock food is always great.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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When I originally had a problem customer service responded immediately & satisfactorily. Then I tried again. My chicken pie came promptly. It was delicious,

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Everything
March 30, 2020

Everything. Such a great cake and service during a very difficult time.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Cake arrived in perfect condition and was the best tasting cake I have ever had. It was the star of the party.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Easy to use
March 30, 2020

Easy to use. Great coupon came fresh and tasted great

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Cheesecake was still frozen, delivery was as stated. I was very pleased! Will use again!

Date of experience: March 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States