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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything from ordering to delivery was 10 rated!
On time delivery, and the lox and cream cheese order was fab.
Taken together with the negative comment below, the overall score comes out as the average of 10 and 0, which is, 5.
It was delivered on time and delicious - a great birthday treat for my husband!
It arrived on time, as scheduled. It was beautiful and my daughter and family said it was delicious!
Both of my orders arrived on time and the products were excellent. I was very pleased with the high quality of the food and attempted to re-order both products. One item has since sold out but I found something else to send a care package to my daughter.
Everything. Communication and ordering was easy. Product was delivered when promised and very good. I've told multiple people about your site.
Order came exactly when it was supposed to. Fresh, great donuts from Stan's. Packed beautifully.
Perfect timing on delivery; kept me updated on shipment information, and the recipient loved it! Thank you!
All was great... portions were little smaller than we though but incredible delicious...
The bagels were packed well and the shipment arrived on time.
Post-delivery. I initially ordered and the food came late and not at a proper temperature. Nikki at Goldbelly has been fantastic in resolving my issue.
The bagels were amazing and the ham was also very good.
The delivery and paging was good. Instructions were easy.
Came on time, packed perfectly - no damage, still frozen and they tasted out of this world!
I love this site, but have only used it for a gift once. I find the prices high, but I understand... I've told A LOT of people about this site. :)
Three best features of Goldbelly:
Excellent communication
Superior quality product
Efficient and timely delivery
Package arrived on time and frozen. My grandfather said the cake was huge. Prob going to order myself one now. Unfortunately for my scale! Hahaha
The packaging was great. Cookies were in individual wrappings. Cookies were fresh and delicious and a nice size.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members