On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Order was delivered as scheduled. Food quality was outstanding.
Delivered on time and tasted great for being frozen!
I had a shipping issue-- put the wrong date down, and customer service helped me fix it. Food arrived on time and was great.
Macaroons were great! Gift recipient really liked them.
All the food was packaged properly and arrived in excellent condition. The preparation instructions were helpful. And the food tasted great.
Easy to order, easy to send as a gift, super fast shipping, great products!
The cookies were pretty good. We wanted to do a trial run with something that didn't have to be sent frozen or cooked upon delivery.
Ordering was easy. Delivery on time. Packaging great.
Package was delivered exactly as they said it would. The food was delicious, as well!
Great offerings. Easy website to navigate. Amazing way to support restaurants during their toughest time.
The package arrived on time and was perfect. My friends said everything tasted just like being back home! They are parents of a newborn and this food was just what they needed as they are quarantined and all on their own. Thank you for helping me give them a big virtual hug from a distance. Please thank everyone at Big Bob Gibson's BBQ for me. XOXOXO
The treats were delivered on time to my best friend who works in a hospital in Ann Arbor. I asked what she needed and she said "chocolate" so I sent her some of the best looking chocolate cookies I could find. It was a perfect way to show her I'm thinking of her since I can't see her in person for a while.
The order from the Little Pie Company was excellent. It arrived on time, in perfect condition, and the recipient said the pies tasted great!
The crab bombs were amazing. I am from Maryland and visit the Annapolis area about 4 times a year. These were the best crab cakes I have every had. I will reorder soon. Thank you!
Everything was very easy and the order turned out great! My friend who received it was very happy!
Food was prepared as expected, arrived in good condition and was well packed.
It was Delivered promptly and in perfect condition!
Everything arrived on time (for the first time ever). In fact this is the first time that the experience was not a disaster thanks to innumerable delivery failures.
The order process was easy, the food arrived on time well packed
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members