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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The delivery was great and the food awesome. I would order the exact same thing again and probably will once I can consume what I purchased.
I have already recommended it.
Great way to bring local delicacies across the country. The food was delicious.
Delivered on time. Product arrived in great condition.
Was very impressed with the quickness and quality. Will definitely order again.
The directions on how to cool the chicken and biscuits.
Shipping and delivery on time. Good packaging and presentation.
I loved the vegetables that I got. They were very fresh, it was very impressive and I plan to order it again.
Lobster was plentiful and amazing! Best lobster stew we've ever had!
My son and girlfriend loved it. It was a great treat for my husband and I to send them during this trying time.
The soft shell crabs from Harbour House were good... pricey though.
The two orders came in a very timely fashion.
Good evening... I'm loving the fact that I'll be able to try different restaurants from all over that i probably wouldn't have tried no other time... Thank You for that...
You got the gift to my niece for her birthday, and that was extremely awesome!
Delivery was excellent. Communication was also excellent.
It was delivered exactly when I requested it, even being on the tail end of a snow storm. It was still cold (I got seafood) and everything was amazing! A lot more food than I realized it would be. I've already recommended it to friends.
Order delivered quickly; food was fresh and tasty.
The kit arrived on time and we were very happy with the results!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

