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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The delivery was great and the food awesome. I would order the exact same thing again and probably will once I can consume what I purchased.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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I have already recommended it
April 24, 2020

I have already recommended it.
Great way to bring local delicacies across the country. The food was delicious.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
April 24, 2020

Delivered on time. Product arrived in great condition.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Was very impressed with the quickness and quality. Will definitely order again.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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The directions on how to cool the chicken and biscuits.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Shipping and delivery on time
April 24, 2020

Shipping and delivery on time. Good packaging and presentation.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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I loved the vegetables that I got
April 24, 2020

I loved the vegetables that I got. They were very fresh, it was very impressive and I plan to order it again.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Lobster was plentiful and amazing!
April 24, 2020

Lobster was plentiful and amazing! Best lobster stew we've ever had!

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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My order arrived quickly
April 24, 2020

My order arrived quickly. Everything was intact and fresh.

Date of experience: April 24, 2020
Virginia
2 reviews
0 helpful votes
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My son and girlfriend loved it
April 24, 2020

My son and girlfriend loved it. It was a great treat for my husband and I to send them during this trying time.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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The soft shell crabs from Harbour House were good... pricey though.

The two orders came in a very timely fashion.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Good evening
April 24, 2020

Good evening... I'm loving the fact that I'll be able to try different restaurants from all over that i probably wouldn't have tried no other time... Thank You for that...

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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You got the gift to my niece for her birthday, and that was extremely awesome!

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Arrived quickly
April 24, 2020

Arrived quickly. It was very fresh and tasted great

Date of experience: April 24, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was excellent
April 24, 2020

Delivery was excellent. Communication was also excellent.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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It was delivered exactly when I requested it, even being on the tail end of a snow storm. It was still cold (I got seafood) and everything was amazing! A lot more food than I realized it would be. I've already recommended it to friends.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Order delivered quickly; food was fresh and tasty.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Easy to search the site, easy to place the order and order delivered out quickly.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Julie W.
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The kit arrived on time and we were very happy with the results!

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to receiving said order! Also it was very delicious.

Date of experience: April 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States